*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and a convenience store. Onsite self parking is complimentary.
Tru By Hilton Cali Sur is a smoke-free property.
- Daily
- Coffee/tea in common areas
- Area rugs in public areas
- Elevator
- Elevator door width (inches) - 44
- Fitness facilities
- Elevator door width (centimeters) - 111
- 24-hour front desk
- Free breakfast
- Business center
- Grocery/convenience store
- Free self parking
- Free WiFi
- Smoke-free property
- Free reception
- Luggage storage
- Free buffet breakfast
- Snack bar/deli
- Shared microwave
- Total number of rooms - 98
- Television in common areas
- No accessible shuttle
- Number of floors - 7
- Number of buildings/towers - 1
Room Amenities
Tru By Hilton Cali Sur offers 98 air-conditioned accommodations with safes and irons/ironing boards. Beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Free toiletries
- Iron/ironing board
- In-room safe
- Desk
- Soundproofed rooms
- Wireless internet access
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- TV size: 40
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Bathroom emergency pull cord
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Magnifying mirror
- Smooth flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a fitness center.
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: COP 60000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Mobile payments
Staffed front desk
Credit card pre-authorization
No rollaway/extra beds available
Debit cards
Credit card and matching ID required at check-in
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of COP 60000 per pet, per night
- Up to 18 lbs per pet
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Tru By Hilton Cali Sur Cali
- Tru By Hilton Cali Sur Hotel
- Tru By Hilton Cali Sur Hotel Cali
Hotel Reviews
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