This was booked a week in advance of us travelling from wales to accommodate me and my partner helping my daughter as she was going into hospital to have a baby, so wanted somewhere local to calne.
We had our welbehaved dog with us too.
Having parked up in the carpark we entered via the signposted reception door at the rear..there were several paving slabs smashed and stuck up very dangerous an accident waiting to happen.
As we entered to check in, the reception desk was literally in the dark and there was an open loft ladder hatch with a rope dangling right in the walk way to the bar.
I then had to walk thru into the bar area before i could find a member of staff
Eventually Yazz showed us to room 5 which on 1st glance looked cosy and inviting but any room would after uve just driven 3hrs.
All we needed was a nice clean comfortable room.
This was EVERYTHING BUT THAT!
Yazz left and said we could catch up with her later to pay and if we needed her thats were shed be.
After shed fled the room i couldnt help notice the obvious cobwebs dangling spot lights and virtually covering everywhere, tv was same with a thick layer of dust, kettle with water still in it,
The bed was a whole new story, after peeling the duvet back, there was no mattress protector!
But only a wee stained quilt, that had been used to cover all the human hair that was matted in to the 2 single mattresses, that also had yellow stains n blood covering them delightful!
The bathroom was awful too, 2nd rm as bad re
