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Disappointed with tired appearance of room. It was very clean and the bed linen and towels were good.
No coffee or tea making facilities?
Television service very bad.
Breakfast was a nightmare . Dreadful service only two guys available to clear used tables! Breakfast food was good.
I am a property owner in Calpe and had to use the hotel whilst my family visited, other family members stayed in the hotel o will leave it to them to give there comments however it was not a great experience for my wife and I, as we will repeat large family gatherings in the future I will seek a different hotel
David
Stayed 3 nights in Sep 2024
6/10 Okay
Viviana
Aug 30, 2024
Overall good stay
Viviana
Stayed 2 nights in Aug 2024
6/10 Okay
Lorraine
Aug 27, 2024
Liked: Cleanliness
Staff don’t appear to have had any customer service experience
The receptionist was very friendly and really lovely. The first impression of our room with extra beds and a large terrace was also really good.
However, we were unable to lock the door to the terrace, the kettle leaked all over the tray it stood on and then over the floor.
It looked as though the bathroom had not been thoroughly cleaned as there were lots of stains and marks beside the sink.
Breakfast was good with lots of choice for those who preferred cooked breakfast or continental but the atmosphere and lay out was more “work canteen” then expected from a 4 *establishment.
We had to search out cutlery etc as none laid up on our table.
Really sad to say that it would never be our first choice again.
This is a lovely hotel in a great position overlooking the beach. It is meant to be dog friendly but other than being allowed in the room itself, we didn’t find it to be. Was told by reception staff that we could take our dog to the roof top bar but when we got there we were turned away. Not allowed at breakfast either and no alternatives provided. We are in reception area.
This hotel cannot advertise that it has a gym. It was in very poor condition with almost no equipment - and the equipment that is there feels like it will break and injure me.
Also, I asked for late check-out the night before my check-out day (and was willing to pay, as is their policy), but was told I had to ask in the morning of the check-out day. This is the first time in years of hotel visits that it hasn’t been possible to request it the night before. It defeats the purpose of a late check-out, which is knowing in advance that you can have a relaxing morning. I suggest they revise this highly unusual policy.
Very well maintained hotel with lovely rooftop. The rooms with sea view are fantastic. The rooftop pool was a highlight as you can spend the day there, watching the sunrise and sunset, sunbathe and cool off with a swim; and the rooftop bar had great selection of food and drinks. Breakfast buffet was great with lots of variety and tasty bites.
Quality of food not good, rarely hot generally at best warm ,often cold. Cold plates. Let the hotel down. Dining room furniture worn require updating . Standards gone down since last visit 6yrs ago.
Very nice hotel. Had a sea view on 6th floor with beautiful views. Very vlean and comfortable. Dont understand why Spanish hotels have such poor ventilation in bathrooms.
Just had B&b. Food was reasonably good but not a huge choice for breakfast
Antony
Stayed 4 nights in Feb 2024
8/10 Good
Sharon
Traveled with partner
Oct 26, 2023
Liked: Cleanliness, staff & service, amenities
Ok , needs tea making facilities, not just a coffee machine.