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Leonardo Royal Hotel Mallorca

4.0 star property

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Photo gallery for Leonardo Royal Hotel Mallorca

Terrace/patio
Lobby
Minibar, in-room safe, desk, iron/ironing board
Aerial view
Family Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Calle Torrenova, 1, Calvia, Mallorca, 7181
  • Katmandu Park
    ‪9 min walk‬
  • Palma Nova Beach
    ‪13 min walk‬
  • Puerto Portals Marina
    ‪10 min drive‬
  • Palma de Mallorca (PMI)
    ‪29 min drive‬

Room options

Superior Double Room, Partial Sea View

  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, Sea View (Quadruple)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Minibar, in-room safe, desk, iron/ironing board

Family Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, Sea View (Triple)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Sea View

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Comfort Triple Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room, Partial Sea View

Superior Triple Room, Partial Sea View | Minibar, in-room safe, desk, iron/ironing board

Superior Triple Room, Partial Sea View

  • 258 sq ft
  • Partial sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 398 sq ft
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Sofa Beds

Family Apartment, 1 Bedroom (..)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Junior Suite (..)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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About this property

Leonardo Royal Hotel Mallorca

4-star hotel in Torrenova
Guests at this beach hotel will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool.
Leonardo Royal Hotel Mallorca offers 298 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Leonardo Royal Hotel Mallorca are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Leonardo Royal Hotel Mallorca provides an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Mediterranean hotel also offers a terrace, a complimentary children's club, and a vending machine.

Leonardo Royal Hotel Mallorca is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Leonardo Royal Hotel Mallorca has a restaurant on site.

All inclusive details

All-inclusive room rates at Leonardo Royal Hotel Mallorca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool umbrellas
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 13 floors
  • 2 buildings
  • Built in 1964
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hawaii Intertur Hotel Mallorca
Hawaii Mallorca Intertur
Hotel Intertur Hawaii Mallorca
Intertur Hawaii Hotel Mallorca
Alua Hawaii Mallorca Hotel Calvia
Intertur Hawaii Mallorca Calvia
Intertur Hawaii Mallorca Hotel
Intertur Hotel Hawaii Mallorca Calvia
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca
Alua Hawaii Mallorca Calvia
Alua Hawaii Mallorca Suites
Leonardo Royal Mallorca Calvia
Leonardo Royal Hotel Mallorca Hotel
Leonardo Royal Hotel Mallorca Calvia
Leonardo Royal Hotel Mallorca Hotel Calvia

Leonardo Royal Hotel Mallorca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 133 out of 337 reviews
Rating 8 - Good. 108 out of 337 reviews
Rating 6 - Okay. 52 out of 337 reviews
Rating 4 - Poor. 21 out of 337 reviews
Rating 2 - Terrible. 23 out of 337 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sophie Elizabeth marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Roger

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

Christopher Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and found the staff on reception and in general all week to be excellent and helpful - great that there are a couple of blocks and options in terms of pool areas and bars - only slight issue we found is lifts and waiting - because of the split between buildings and separate lifts for getting to beach and main pool, you often have to wait for multiple trips for lift whixh are also really small so if you have a baby and pram like we did you cant fit or share with others so often had to wait quite a while to get a free and empty lift to get to lobby and then to get down to pool
Stayed 5 nights in Oct 2024

6/10 Okay

Urban

Liked: Staff & service
Disliked: Property conditions & facilities
Nice view and little sleep
Room 702 Nice location and nice view. Lacking of service elevator/lift for staff is a disaster for everyone! Very disturbing vibrations going down in the walls from roof top machinery for ventilation all night. No good if you are on holiday for some rest and sleep... You will soon have a mayor problem with water leakage in the bathroom. The pastic wall carpet is coming off. Friendly and fast service in reception and houskeeping. Thks Urban Kallstrom
Palma Nova Bay 9 Oct. -24
Stayed 7 nights in Oct 2024

10/10 Excellent

Hoi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, really enjoyed the Michael Jackson vs Lady GaGa show they booked in their entertainment lounge.
Stayed 3 nights in Aug 2024

6/10 Okay

Joanna, Somerset

Traveled with family
Disliked: Amenities
Hotel was average, sadly a few staff were not overly pleasant, especially the guy on the outside snack bar. I ordered a ham and tomato sandwich, he made it with cheese,i said nicely that this wasnt what id ordered and he threw it in bin in anger, slammed the plate down and made a rude remark to me. Wouldnt go back.
Stayed 5 nights in Sep 2024

4/10 Poor

james

Traveled with group
Disliked: Staff & service, property conditions & facilities
This is not a four star hotel
Certainly not a four star hotel. We were double charged for the stay, the elevator broke and we were stuck and then blamed though we had the right amount of people in it. The carpets are generally dirty. The overhead shower in our room was broken. The putting towels on sun loungers thing should’ve been left in the nineties but still exists here. The music by the pool was appalling and too loud. Nobody wants to hear Teen Spirit on a Saturday lunch time. The entertainment guy was enthusiastic but grating.
Stayed 2 nights in Sep 2024

10/10 Excellent

JESSEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good we enjoyed it a lot the staff was very helpful specially at the reception loved them a lot hope seeing them again and visiting the hotel again very thing went well.
Stayed 3 nights in Sep 2024

8/10 Good

DAVID

Stayed 4 nights in Aug 2024

10/10 Excellent

Jarry

Stayed 3 nights in Sep 2024

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location with perfect sea view. Quite place and at the same time you are in 1-2 minutes to all the mail activities:bar, restaurants, beaches.
Stayed 8 nights in Sep 2024

10/10 Excellent

Oliver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Isadora

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel in the world
Dear Customer Service Team, I would like to express my deep dissatisfaction with the experience I had during my stay at the Leonardo Royal Hotel in Mallorca. I stayed for 3 days, and unfortunately, it was by far one of the worst hotel experiences I’ve ever had. First of all, the room we were assigned was in unacceptable condition. It was visibly dirty, with mold on the walls, and the smell was unbearable. We tried to request a room change, but were given no reasonable alternatives. Additionally, the hotel staff, from security personnel to waiters and receptionists, were rude and unprofessional. No one smiled, nor did they make any effort to be welcoming. It felt as though we were an inconvenience to them at every turn. The breakfast and dinner schedules were unnecessarily strict, and as the time approached, we were practically rushed out by staff as if we were unwelcome. Overall, our stay was a nightmare, and we would not recommend this hotel to anyone. The lack of cleanliness, customer service, and basic hospitality was appalling. I expect that these issues will be addressed promptly, as no guest should have to endure such a negative experience
Stayed 4 nights in Sep 2024

10/10 Excellent

hazem

Stayed 5 nights in Aug 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located property, clean, friendly staff. Only "problem" is there aren't enough lifts for the number of guests.
Stayed 4 nights in Aug 2024

2/10 Terrible

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room and communal areas were filthy dirty. The room was musty; the bedding smelt unwashed, we found hairs all around the bathroom and the furniture was chipped/dented wherever you looked. In the minibar we found a half drunk bottle of water. We choose to checkout after one night and move to another property. The manager could only offer us a deep clean of our existing room or to move to a room with a worse view. We lost one nights stay even though we arrived at 1am and checked out by 9:30. We did appreciate the hotel agreeing to refund the rest of the nights that we did not stay at the property.
Stayed 5 nights in Aug 2024

8/10 Good

Mark Richard

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Lyndsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay our only comments would be that it would have been more helpful to have more information on the facilities for disabled toilets and where the best areas were for the children.
Stayed 7 nights in Aug 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay last week. The staff were lovely, the location is perfect. Everyone really enjoyed. The views are spectacular and I found the hotel quiet. We paid for all inclusive and that is what we received. No limits on alcoholic drinks. We went kayaking for free with the hotel and they were very accommodating. The sea was lovely and great you could access from the beach or the steps. You can take a short walk on the boardwalk to the beach in Palmanova where there was lovely bars and great promenade. I wouldn't listen to the negative reviews. The only downside for us, was the kids club was not accessible for our stay. This was due to it being closed at our part of the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Leonardo Royal for a week with my big teens and we thoroughly enjoyed it. We spent time by the pool which was never too busy. We had space to do our on thing. There were decent restaurants close by if we wanted to eat out. We went for all inclusive and found there was a variety of good food for breakfast, lunch and dinner PLUS the pool bar food options too! Staff were friendly, helpful and approachable. The beach was super close too with crystal clear sea, good for snorkelling and plenty of water sports on offer. I’d definitely recommend this hotel for a family holiday.
Stayed 6 nights in Aug 2024

6/10 Okay

eleanor kim

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Big hotel. Rooms very shabby We had a deluxe sea view room x3 and all were very shabby Hotel food was nice. But very canteen feel. Chaos in there. The location was absolutely perfect stunning are. Pool was good but agaij needs renovating
Stayed 4 nights in Aug 2024

2/10 Terrible

ROBERTO

Traveled with family
Disliked: Amenities
No parking in facility. We arrived minutes before dinner and we were denied entrance. I don’t recommend anyone staying there.
Stayed 4 nights in Aug 2024

8/10 Good

patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

4/10 Poor

Karolina

Disliked: Staff & service
Stayed 9 nights in Jul 2024