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The Donna Portals

5.0 star property

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Photo gallery for The Donna Portals

Junior Suite, Balcony, Sea View (Panorama) | View from room
Property preview
Exterior
Junior Suite, Balcony, Sea View (Panorama) | Minibar, in-room safe, individually furnished, desk
Penthouse | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • Housekeeping
$272
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Calle Falconer 19, Calvia, 7181
  • Place, Puerto Portals Marina
    ‪10 min walk‬
  • Place, Cala Mayor Beach
    ‪4 min drive‬
  • Place, Port of Palma de Mallorca
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪20 min drive‬

Room options

View all photos for Double Room (by Marcel Wanders)

Double Room (by Marcel Wanders) | Bathroom | Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Double Room (by Marcel Wanders)

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Beach Level Room | View from room

Beach Level Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View | Minibar, in-room safe, individually furnished, desk

Junior Double Room, Balcony, Beach View

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

View from room

Penthouse

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Partial Sea View

Junior Suite, Balcony, Partial Sea View | View from room

Junior Suite, Balcony, Partial Sea View

  • 280 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Naughty Suite

Naughty Suite | Minibar, in-room safe, individually furnished, desk

Naughty Suite

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Games Suite

Games Suite | Minibar, in-room safe, individually furnished, desk

Games Suite

  • 527 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer) | Minibar, in-room safe, individually furnished, desk

Suite, Sea View (Stargazer)

  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | View from room

Spa Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Marcel Wander Room

  • Sleeps 2

View all photos for Junior Suite With Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Sea View

  • Sleeps 2

Naughty Suite

  • Sleeps 2

View all photos for Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama) | Minibar, in-room safe, individually furnished, desk

Junior Suite, Balcony, Sea View (Panorama)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Balcony (by Marcel Wanders)

Minibar, in-room safe, individually furnished, desk

Executive Double Room, Balcony (by Marcel Wanders)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Side Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Side Sea View

  • Sleeps 2

View all photos for Junior Suite Panorama SV

Minibar, in-room safe, individually furnished, desk

Junior Suite Panorama SV

  • Sleeps 2

View all photos for Marcel Wanders Executive

Minibar, in-room safe, individually furnished, desk

Marcel Wanders Executive

  • Sleeps 2

View all photos for Beach Level Room

Minibar, in-room safe, individually furnished, desk

Beach Level Room

  • Sleeps 2

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About this property

The Donna Portals

5-star hotel in Portals Nous
At The Donna Portals, hit the beach, dine onsite at Astir, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
The Donna Portals offers 64 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations include desk chairs. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, The Donna Portals features a sauna and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

2 meeting rooms are available. This luxury hotel also offers a seasonal outdoor pool, spa services, and a terrace. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Donna Portals has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11 AM.
Astir - Onsite restaurant.
Wellness - Onsite bar. Open daily.
Champagne - Onsite Champagne bar. Open daily.
Selini - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Area shuttle
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 for adults and EUR 18 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Astir
  • Champagne
  • Selini
  • Wellness

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Natural pool
  • Paddleboard
  • Pilates classes
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Water sports equipment
  • Wine tours
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 38 for adults and EUR 18 for children
  • Covered valet parking fee: EUR 35 per night
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only