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Zel Mallorca

4.0 star property

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Photo gallery for Zel Mallorca

On the beach, white sand, beach towels
2 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Mediterranean cuisine, ocean views
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
$377
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Carrer Duc Estremera, 16, Palmanova, Calvia, Mallorca, 7181
  • Palma Nova Beach
    ‪2 min walk‬
  • Katmandu Park
    ‪11 min walk‬
  • Puerto Portals Marina
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪23 min drive‬

Room options

View all photos for Junior Suite (ZEL Mediterranean View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (ZEL Mediterranean View)

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premium Room (ZEL Mediterranean View)

Premium Room (ZEL Mediterranean View) | Premium bedding, minibar, in-room safe, desk

Premium Room (ZEL Mediterranean View)

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite, Terrace (ZEL)

View from room

Junior Suite, Terrace (ZEL)

10.0 out of 10
Exceptional
(2 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premium Room (PANGEA Mediterranean View)

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Room (ZEL)

Premium bedding, minibar, in-room safe, desk

Room (ZEL)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for House (ZEL 2+1)

Premium bedding, minibar, in-room safe, desk

House (ZEL 2+1)

  • 861 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for House (ZEL)

Premium bedding, minibar, in-room safe, desk

House (ZEL)

  • 861 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (ZEL Mediterranean View 2+1)

Premium bedding, minibar, in-room safe, desk

Junior Suite (ZEL Mediterranean View 2+1)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed OR 1 Double Bed and 1 Twin Murphy Bed

View all photos for Premier Room (ZEL)

Premium bedding, minibar, in-room safe, desk

Premier Room (ZEL)

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite, Terrace (ZEL 2+1)

View from room

Junior Suite, Terrace (ZEL 2+1)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for ZEL JUNIOR SUITE MEDITERRANEAN VIEW

Premium bedding, minibar, in-room safe, desk

ZEL JUNIOR SUITE MEDITERRANEAN VIEW

  • Sleeps 2

View all photos for CASA ZEL

Premium bedding, minibar, in-room safe, desk

CASA ZEL

  • Sleeps 2

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About this property

Zel Mallorca

4-star hotel in Palmanova
Spend the day on Zel Mallorca's beach or relax by one of the hotel's 2 outdoor swimming pools.
Zel Mallorca offers 165 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zel Mallorca features 2 outdoor swimming pools and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, multilingual staff, and concierge services.

Zel Mallorca is a smoke-free property.

Beso Beach Mallorca - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine.
Syra Coffee - Onsite coffee shop. Open daily.
Chiringuito - This cocktail bar is located on the beach. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beso Beach Mallorca
  • Chiringuito
  • Syra Coffee

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycles

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 May to 31 October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Zel Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 7 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 3 nights in May 2025

10/10 Excellent

Daljit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional amenities. Very clean, quality products, excellent buffet breakfast. Easy access to many restaurants in the area.
Stayed 4 nights in May 2025

10/10 Excellent

Julianne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice, but I believe it was over priced for what it is. Dinner and drinks were very over priced, for the quality of the food, thus why it’s so slow compared to other restaurant and bars near by. Very helpful and friendly staff. Gym was missing some equipment that was advertised on picture.
Stayed 5 nights in May 2025

8/10 Good

Aileen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I loved the hotel room and overall the whole Mediterranean ambience of the hotel. It was clean, spacious, and a vibe. The beso beach restaurant in the hotel and pool service guys were amazing. It was a nice perk to have right onsite. However, the one thing that I disliked about the hotel itself was the people working there. Unfortunately they were the reason I did not have the best experience because of the rudeness they displayed my friend and talking about her looks. The people working in a hotel is a big reason people have good memories and want to return some day. I hope they keep that in mind for future guests. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

Nadira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yong

Stayed 2 nights in Apr 2025

10/10 Excellent

Kodie

Stayed 7 nights in Mar 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and super nice staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kechi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very welcoming and accommodating. I will definitely be returning
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Myself and my mum just had the most amazing stay at the Zel Hotel. I would highly recommend and will be back. The staff are so helpful and friendly nothing was to much for them to make our stay so special. Stunning beachfront hotel suitable for families, couples and solo travellers
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Hotel was on the water Rooms were kept clean
Stayed 4 nights in Oct 2024

8/10 Good

Joong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view but noisy till midnight.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a delicious complimentary breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic hotel right on the beach with great views. Perfect location for sun bathing and night life. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food & the property was fantastic
Stayed 4 nights in Sep 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was friendly and really cared about my stay
Stayed 3 nights in Sep 2024

8/10 Good

Roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, would stay again.
Stayed 6 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Cenk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great time at Zel Mallorca. Checkin process and staff, and Beso beach staff was excellent. The prices at the main restaurant (not Beso beach) were extremely overpriced with poor options and staff could do better (compared to Beso beach staff).
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexander

Stayed 7 nights in Jul 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun beach hotel - amazing DJ resto area. Beach is ok- public. Concierge very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with helpful staff!
Stayed 5 nights in Jun 2024

10/10 Excellent

Amie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay in Zel Mallorca in July. Fantastic check in process with very welcoming start and refreshments offered. Rooms were clean and had everything you needed. Only thing to mention was the air con wasn’t the best in our room, but family next door had no issues. The hotel was very attentive in ensuring we were located in a quiet part of hotel due to travelling with children. We hadn’t requested this but really appreciated the thought that had clearly gone into where our room was situated. Grounds were immaculate with pool cleaned every day and enjoyed not having to rush for sunbeds. Breakfast was one of the nicest I’ve had this summer. Plenty of choice each day. Location was fantastic and you were spoilt for choice in terms of supermarkets and restaurants. Beach was very clean and a children’s playground was also close by. Hotel gym looked lovely and free classes each morning. Overall we thoroughly enjoyed our stay at this hotel and would gladly return.
Stayed 4 nights in Jul 2024