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HM Isabela - Adults Only

4.0 star property

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Photo gallery for HM Isabela - Adults Only

On the beach, white sand
Bar (on property)
Superior Double Room, Terrace, Sea View | Terrace/patio
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Housekeeping
  • Gym
  • Pool

Explore the area

Map
Calle Gran Vía del Puig de Teix, 1, Santa Ponsa, Calvia, Mallorca, 07012
  • Santa Ponsa Beach
    ‪2 min walk‬
  • Square Santa Ponsa
    ‪16 min walk‬
  • Port of Adriano
    ‪10 min drive‬
  • Palma de Mallorca (PMI)
    ‪28 min drive‬

Room options

View all photos for Double Room, Balcony (Partial Beach View)

Double Room, Balcony (Partial Beach View) | Desk, free WiFi, bed sheets

Double Room, Balcony (Partial Beach View)

  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Beach View

Desk, free WiFi, bed sheets

Double Room Single Use, Balcony, Beach View

  • 188 sq ft
  • Beach view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Desk, free WiFi, bed sheets

Double Room, Balcony

  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Desk, free WiFi, bed sheets

Double Room Single Use, Balcony

  • 188 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony, Beach View

Desk, free WiFi, bed sheets

Double Room, Balcony, Beach View

  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Terrace, Sea View

Desk, free WiFi, bed sheets

Superior Double Room, Terrace, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Desk, free WiFi, bed sheets

Junior Suite, Balcony

  • Beach view
  • Sleeps 2
  • 2 Twin Beds

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About this property

HM Isabela - Adults Only

4-star hotel in Santa Ponsa
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
HM Isabela - Adults Only offers 156 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Some rates at HM Isabela - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

HM Isabela - Adults Only features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, a vending machine, and multilingual staff.

HM Isabela - Adults Only has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
HM Isabela - Adults Only has a restaurant on site.

All inclusive details

All-inclusive room rates at HM Isabela - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 12 2025 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

whala!isabela
HM Isabela - Adults Only Hotel
HM Isabela - Adults Only Calvia
HM Isabela - Adults Only Hotel Calvia

HM Isabela - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 79 reviews
Rating 8 - Good. 31 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Liked: Staff & service
Staff were good regarding change of room which I appreciated ( room had an adjoining door) yuk . Room itself could have been cleaner , shower wasn’t very good, over bath shower and shower head was atrocious. Tired basin and taps. I could go on …
Stayed 7 nights in Sep 2024

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness
Disliked: Amenities
This place is new and spotless The beds are really comfortable and the rooms are clean ( with a mini fridge that actually works ) It was probably the time of year but there was nothing going on at this hotel Its more of a hub if you are going to be going out and about, vety centeral to the beach And yes i would stay here again
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, less than 100m to the beach, friendly staff, decent fresh options at the buffet, comfortable modern room, pleasantly surprised.
Stayed 5 nights in Sep 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the look and feel of the hotel but we had a badly smelling bathroom that smelt like rotting sewers and drains but the hotel were good and moved us and we loved our new room with no issues. David, the lifeguard, was the stand out though with his attention to detail and going above and beyond the care for my mum to make sure she had assistance in and out of the pool due to mobility issues and was keeping an eye on her being in the sun too much in case she got heat stroke. Lovely and funny guy that loves his job and people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my three adult daughters in August 24, hotel very nice, clean, good facilities, friendly helpful staff, good choice at buffet and all inclusive adequate. Hotel was central so great location, would definitely recommend and stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whala!Isabella - Aug 2024
The hotel is in a brilliant location. Very close to the beach and to some great cafe's, bars and restaurants all within a short walk. The rooms are a good size and comfortable. Our only downside was our view (room 106 / 107) was awful and meant we could not utilise the balcony at all. It overlooked the bins and service entrance of a neighbouring restaurant, I would imagine all the rooms along that side of the building are the same. Rooms were clean and tidy and refreshed every day, and the addition of the small fridge in the room was welcome especially as it was so hot. The sunbed situation could be better - the hotel have included a number of Bali Beds (at an additional Charge) which if replaced with actual sun beds would make the situation better. There is also much more space available to add some additional beds... People generally put their towels out between 9am and 10am when the pool opens. However the hotel decided mid-way through our stay to enforce a no access to the pool until 10am policy, removing everyones towels and putting them behind reception! Considering a last minute booking, location and facilities, we had a great time.
Stayed 5 nights in Aug 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in ver good location and recently refurbished. Nice reception and lobby area. Rooms are quite small and basic but in good condition. We stayed all inclusive… drinks available 11am-11pm. Food was all buffet for break lunch and dinner and was nice enough, the same everyday. No snack bar as such, instead they did a snack buffet which ranged from day to day and times not always what advertised. Very limited at snack time to pizza and chips and a few cold meats and cheese. Pool area nice but not a lot of sun loungers instead they have Bali beds which you need to pay for. These lay empty for most of our stay would be better replaced with sun loungers. Would stay again due to location but not sure I would pay for the all inclusive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central
Stayed 7 nights in Jun 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
I was advised that check in was at 14.00, but on arrival I was told that my room would not be ready until 15.00. The hotel itself was in good condition and the room was clean, and the bed comfortable. However, the hotel was very noisy in the early mornings and the shower didn’t appear to have been fully cleaned prior to my arrival.
Stayed 6 nights in Jun 2024

6/10 Okay

Desmond

Stayed 7 nights in Jun 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

ryan

Stayed 1 night in Sep 2023

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

6/10 Okay

Aner

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very bad sound isolation in rooms. We could hear everybody around us when they enter/exit their room (the door slams like somebody is entering our own room), you can hear water from the upper room somewhere in the walls when someone flushes their toilet. The quality in the room gets really bad if you leave for couple the hours. The food is really good and the people working were super nice to us.
Stayed 9 nights in Aug 2023

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff!
The staff is what sets the hotel apart! Keep it up!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff are amazing at the hotel. Absolutely loved all the bar staff. Jose, Raul, Gloria, Christian…. Everyone made this holiday for all of my family. Amazing memories made.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach Shops litterally outside the hotel Great central location Bars about 500 metres away No noise at night. Half decent food selection.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service
Hotel location was excellent, barely 2 min to the beach. Unfortunately no much parking if you rent a car. And the room was ok. TV was broken. The staff were attentive and assertive.
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, very clean and well maintained
Stayed 7 nights in May 2023

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel perfect location food was lovely every day rooms very clean only negative was our view on balcony was awful (room139) so maybe pay extra for a sea view and only 1 plug socket in room’s but overall would definitely recommend
Stayed 3 nights in Apr 2023