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BIO Hotel - Hotel Quinta da Serra

5.0 star property

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Photo gallery for BIO Hotel - Hotel Quinta da Serra

Indoor pool, sun loungers
Junior Suite, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk
Front of property
Junior Suite, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk
BBQ/picnic area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Pool
  • Bar
  • Spa

Explore the area

Map
Estrada do Chote 4/6, Jardim da Serra, Camara de Lobos, 9325-140
  • Cabo Girao
    ‪9 min drive‬
  • Centro Comercial Forum Madeira
    ‪14 min drive‬
  • Formosa Beach
    ‪18 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪31 min drive‬

Room options

View all photos for Superior Single Room, 1 Twin Bed

Down comforters, minibar, in-room safe, desk

Superior Single Room, 1 Twin Bed

  • 452 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Down comforters, minibar, in-room safe, desk

Standard Single Room, 1 Twin Bed

  • 452 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Multiple Beds

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room, Multiple Beds

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Trundle Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 980 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down comforters, minibar, in-room safe, desk

Superior Double or Twin Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

BIO Hotel - Hotel Quinta da Serra

5-star Camara de Lobos hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
BIO Hotel - Hotel Quinta da Serra offers 52 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Camara de Lobos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, BIO Hotel - Hotel Quinta da Serra features an outdoor tennis court and an indoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a children's pool, a 24-hour health club, and a sauna. Complimentary self parking is available on site.

BIO Hotel - Hotel Quinta da Serra is a smoke-free property.

GREENVALLEY - Overlooking the ocean and garden, this restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GREENVALLEY

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room

More

  • 4 floors
  • Built in 2003
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 4751

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Quinta da Serra Camara de Lobos
Hotel Quinta da Serra
Quinta da Serra Camara de Lobos
Quinta da Serra
Hotel Quinta da Serra
Bio Hotel Quinta Da Serra
BIO Hotel Hotel Quinta da Serra
BIO Hotel - Hotel Quinta da Serra Hotel
BIO Hotel - Hotel Quinta da Serra Camara de Lobos
BIO Hotel - Hotel Quinta da Serra Hotel Camara de Lobos

BIO Hotel - Hotel Quinta da Serra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 114 reviews
Rating 8 - Good. 29 out of 114 reviews
Rating 6 - Okay. 4 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The most serene and relaxing hotel I’ve visited! The gardens surrounding the hotel are gorgeous and the food at the restaurant it absolutely delicious! Rooms are spacious with a huge tub to relax in and a firm bed. I would come back in an instant!
Stayed 2 nights in Jul 2023

8/10 Good

Sanjib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the valleys around Pico Grande and Encumeada. Stunning gardens and very comfortable rooms. Brilliant views down the valley to the ocean. Would have expected more vegan and vegetarian options from a bio hotel but otherwise a very good stay. Will definitely rent a car next time as taxis are very expensive around there and buses are infrequent.
Stayed 1 night in Jul 2022

6/10 Okay

Henry

Traveled with group
Liked: Cleanliness, staff & service
Hotel Quinta da Serra
A nice hotel with friendly staff but dinner menu very limited and inadequate for a 5 star hotel.
Stayed 5 nights in Mar 2022

10/10 Excellent

Glyn, Crewe, U.K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Quinta
the service and hotel were fantastic. The weather in late March was disappointing, but the hotel made up for it with lovely breakfast and heated indoor pool and gym facilities.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the garden and the quiet location. The indoor swimming pool was lovely.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Great breakfast and very helpful staff. Had a minor problem which has been solved in a prompt manner. The place is quiet and guest are mutually respectful.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

norma, edinburgh

Liked: Cleanliness, room comfort
Hotel is so high in the hills.
Hotel was cold. Staff not welcoming Very corporate and impersonal. The weather was terrible which didn't help but it wasn't a memorable experience in comparison to the other places we stayed in Madeira

10/10 Excellent

Mo, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful setting. Calm quiet atmosphere
The staff are courteous and friendly and helpful. If they were unable to help directly they could always advise where you might get the help you needed. We enjoyed our stay but did find a big disadvantage that as it was 3-4 miles inland from the express way on very difficult roads you didn't want to go into the town after dark. This meant that you ate in the hotel every night. The restaurant menu was very good although it was the same every night so you eventually ran out of choice. After dinner the place seemed to be desserted so there wasn't anything else but to return to your room and entertain yourself . The hotel is a long way from any town and most of the roads had no pavements so a car is necessary. The gardens are extensive and the hotel can arrange for a guided tour of the grounds given by their own gardener who is very knowledgeable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quiet hotel in mountains
Comfortable with fantastic gardens. Food good though servic seemed to be not so good at week-ends.

10/10 Excellent

Richard, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel with excellent food
The hotel was good from start to finish. We were very pleased with the staff. The food was good and the service very professional. The surrounding gardens were attractive. The only drawback was the distance from the expressway, which involved a long and tortuous drive taking about 25 minutes. there were excellent facilities provided

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful weeks stay here, the hotel is beautiful as are the grounds. The staff were brilliant, made us feel very welcome and were incredibly friendly and polite.

8/10 Good

Franck

Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel nickel..
Excellent séjour.. très bon restaurant, nourriture préparée avec les produits du jardin.. La chambre spacieuse, lit confortable.. La piscine couverte était au top.. Le personnel très agréable.. Nous avons passés un bon moment ds cette hôtel..
Stayed 3 nights in Jul 2024

10/10 Excellent

SAMUEL, Toulouse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expérience à faire dans un hôtel précurseur en terme d'agriculture biologique, de neutralité carbone
Stayed 1 night in Jul 2024

10/10 Excellent

Louet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unieke sfeervolle tuin en binnen zwembad en allerlei bio producten
Stayed 9 nights in May 2024

8/10 Good

Lena

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Ambiente muito aconchegante.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and amazing food, not my last visit!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait.
Stayed 4 nights in Mar 2023

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Barbara Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren als Paar unterwegs und hatten einen traumhaften Urlaub im Hotel Quinta da Serra. Der Empfang und der Service waren stets freundlich und zuvorkommend. Wir waren 2 Wochen dort und haben uns wunderbar entspannt. Wir hatten HP gebucht und wurden nicht enttäuscht. Es gab ein tolles Weihnachtsmenü am 24.12. und ein tolles Silvester-Dinner eine Woche später. Wir können dieses Hotel nur empfehlen. Allerdings ist ein Mietwagen von großem Vorteil. Wir werden sicher wieder in dieses Hotel kommen.

10/10 Excellent

Laurent

Stayed 1 night in Oct 2022