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Zenia Hotel & Spa

3.0 star property

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Photo gallery for Zenia Hotel & Spa

Sauna, hot tub, steam room, massages
Bar (on property)
Premium bedding, in-room safe, desk, blackout drapes
Interior detail
Indoor pool, open 5:00 PM to 9:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
  • Cambrai Cathedral
    ‪4 min drive‬
  • Musée de Cambrai
    ‪5 min drive‬
  • Aristide-Briand Square
    ‪5 min drive‬
  • Lille (LIL-Lesquin)
    ‪52 min drive‬

Room options

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Zenia Hotel & Spa

3-star Proville hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is not available.
Zenia Hotel & Spa offers 47 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Proville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZENIA HOTEL. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Zenia Hotel & Spa features a full-service spa, 3 hot tubs, an indoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3767 square feet (350 square meters) include a conference center. This Art Deco hotel also offers a fitness center, spa services, and multilingual staff. Complimentary uncovered self parking is available on site.

Zenia Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge between 8:30 AM and 11:00 AM on weekends.
ZENIA HOTEL - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Weekend continental breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ZENIA HOTEL

Things to do

  • 3 hot tubs
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Conference center (3,767 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM on Saturday, 8 AM-1 PM and 4-10 PM on Sunday. Check-in hours are 3-9 PM on Saturday.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 5.50 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 5:00 PM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Zenia Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 102 out of 203 reviews
Rating 8 - Good. 48 out of 203 reviews
Rating 6 - Okay. 31 out of 203 reviews
Rating 4 - Poor. 15 out of 203 reviews
Rating 2 - Terrible. 7 out of 203 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024

8/10 Good

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to relax
Lovely hotel & staff
Stayed 11 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual Location
It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023

2/10 Terrible

Marc

Stayed 1 night in Oct 2022

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight stay.
Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022

10/10 Excellent

pierre, San Ramon

Stayed 1 night in Apr 2022

4/10 Poor

Yohann

Stayed 1 night in Nov 2024

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a stop over in cambrai Spa facility nice Breakfast also nice A bit far out in commercial zone than center
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Salle de bain en piteux état, petit déjeuner de piètre qualité. Pour la salle de sport ne comptez pas trop sur les équipements. Néanmoins très bon accueil et calme. Je ne reviendrai pas.
Stayed 1 night in Nov 2024

8/10 Good

fredrick

Business traveler
Liked: Staff & service
pas une très bonne bonne experience.Mais la personne a qui j'ai remis les clefs ce matin est au courant.
Stayed 1 night in Nov 2024

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2024

2/10 Terrible

Rachid

Stayed 1 night in Oct 2024

2/10 Terrible

xuemin

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Abdellah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stéphanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très chaleureux, spa avec piscine très sympa et zen. Chambre très confortable. Je recommande
Stayed 1 night in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Personnel accueillant, reposant et agréable
Stayed 2 nights in Oct 2024

8/10 Good

Joaquim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ce qui m’a le plus marqué la serveuse du restaurant Florine qui toujours en mouvement en salle reste toujours à l’écoute des clients et intervient rapidement , bravo ne changez rien ( tous les établissements devraient avoir une Florine)
Stayed 1 night in Oct 2024

10/10 Excellent

myriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon lieu préféré pour me reposer et décompresser ! Le personnel est adorable.
Stayed 2 nights in Sep 2024

6/10 Okay

Elodie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christophe

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024