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Zenia Hotel & Spa

3.0 star property

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Photo gallery for Zenia Hotel & Spa

Sauna, hot tub, steam room
Front of property
Premium bedding, in-room safe, desk, blackout drapes
Indoor pool, open 9:00 AM to 8:30 PM, sun loungers
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Bar
  • Air conditioning
$111
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
  • Place, Cambrai Cathedral
    ‪4 min drive‬
  • Place, Aristide-Briand Square
    ‪5 min drive‬
  • Place, German Cemetery on the Solesmes Road
    ‪7 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪53 min drive‬

Room options

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(22 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Zenia Hotel & Spa

3-star Proville hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Zenia Hotel & Spa offers 45 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Proville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZENIA. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Zenia Hotel & Spa features a full-service spa, 2 hot tubs, an indoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3767 square feet (350 square meters) include a conference center. This Art Deco hotel also offers a fitness center, spa services, and multilingual staff. Complimentary uncovered self parking is available on site.

Zenia Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
ZENIA HOTEL - This restaurant specializes in French cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ZENIA HOTEL

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Books
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (3,767 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 4 2025 to October 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 5.50 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Zenia Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 106 out of 229 reviews
Rating 8 - Good. 55 out of 229 reviews
Rating 6 - Okay. 38 out of 229 reviews
Rating 4 - Poor. 18 out of 229 reviews
Rating 2 - Terrible. 12 out of 229 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Spacious room, tea and coffee. 3 arm chairs. Large bed. Friendly service. Good breakfast. Unusual location in a shopping centre. Chinese buffet next door. Swimming pool out of action, but sauna and jacuzzi available.
Stayed 1 night in May 2025

6/10 Okay

Rhodri, Haverfordwest

Business traveler
Excellent food to be fair
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Comfortable stay

Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm.
Stayed 1 night in Feb 2025

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024

8/10 Good

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel to relax

Lovely hotel & staff
Stayed 11 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual Location

It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023

2/10 Terrible

Marc

Stayed 1 night in Oct 2022

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great overnight stay.

Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022

10/10 Excellent

pierre, San Ramon

Stayed 1 night in Apr 2022

6/10 Okay

SALIM

Liked: Staff & service

Séjour aurait pu être sympa sans les contrariétés

Nous avions réservé une chambre avec lit double màis aucune n'était prête on a dû attendre assez longtemps qu'il la préparent La chambre attribuée était en face du local électrique d'où émanait un bruit infernal toute la nuit Le petit déjeuner sympa La piscine intérieure le sauna et le jacuzzi un vrai plus
Stayed 1 night in Jul 2025

4/10 Poor

Guillaume

Business traveler
Disliked: Staff & service, room comfort
Séjour plutôt catastrophique : lenteur, on me donne une chambre sale et pas faite. Personnel pas tout à fait agréable et chambre juste moyenne qui frôle la correctionnelle. Ambiance bizzare.
Stayed 1 night in Jul 2025

6/10 Okay

Andreas

Traveled with partner
Disliked: Staff & service
Kein qualifiziertes Personal, aber freundlich. Hotel und spa sind in die Jahre gekommen
Stayed 4 nights in Jul 2025

6/10 Okay

Claus

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Yann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Clement

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephane

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale, malhonnêteté sur les services et prix

Arrivé à 16h30 chambre toujours pas prête Une fois dans la chambre elle était très sale (alors que venait d’être nettoyé) calcaire partout dans la salle de bain, abattant des toilettes cassées, etc… Concernant le spa, photo de 3 jacuzzi mais finalement que 2 réellement qui en plus ne fonctionne pas, la hammam est en « maintenance » le sauna ne chauffe pas… Finalement de « spa » il ne reste qu’une piscine qui n’est même pas chauffée 1 paire de serviette par personne, nous avons donc demandé une serviette supplémentaire à la réception qui nous a dit qu’elle nous l apportait tout de suite à la piscine… nous avons attendu 1h pour ne toujours pas avoir de serviette Nous avons pris une réservation à 80€ en paiement sur place, la reception nous demande de payer 99€, après l’avoir repris elle nous dis non 90€ vous avez raison… toujours pas… Le restaurant ne prends plus de commande après 20h30, le bar est fermé à 22h… Bref nous devions passé un moment détente, nous avons plus cherché à fuir l’hôtel en allant faire les magasins alentours
Stayed 1 night in Jul 2025

10/10 Excellent

REAL

Stayed 2 nights in Jun 2025

2/10 Terrible

Jean François

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Abdellah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Abdellah

Stayed 1 night in Jun 2025

8/10 Good

Valérie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pour un séjour d’affaire

Environnement particulier mais hôtel agréable, les chambres sont grandes, un plateau de courtoisie et un vrai bureau sont de beaux atouts
Stayed 1 night in May 2025