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Crystal Hotel

3.5 star property

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Photo gallery for Crystal Hotel

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Garden
Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • University of Cambridge
    ‪20 min walk‬
  • Cambridge Corn Exchange
    ‪4 min drive‬
  • Addenbrooke's Hospital
    ‪5 min drive‬
  • Cambridge (CBG)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Cambridge by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1012)
The price is $118
per night
$142 total
includes taxes & fees
Apr 8 - Apr 9
Holiday Inn Express Cambridge by IHG

About this property

Crystal Hotel

3.5-star hotel in Queen Edith's
This smoke-free hotel features a restaurant, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a garden and express check-out. Complimentary self parking is available on site.

Crystal Hotel is a smoke-free property.

Crystal Hotel has a restaurant on site.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 169 out of 401 reviews
Rating 8 - Good. 141 out of 401 reviews
Rating 6 - Okay. 55 out of 401 reviews
Rating 4 - Poor. 24 out of 401 reviews
Rating 2 - Terrible. 12 out of 401 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Always comfortable and reliable stay. Cozy small room, heating excellent, bed comfy. Clean sheets.
Stayed 1 night in Dec 2024

6/10 Okay

Hirachand

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Decent family run hotel.
Receptionist was helpful and swopped our room for a groundfloor accessible room. Room was a bit dated, but clean and tidy. There is an onsite Chinese restaurant, we had prebooked elsewhere, but it looked (& smelt) good. Very handy for Addenbrookes & good parking.
Stayed 1 night in Dec 2024

8/10 Good

Bill

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness, staff & service
We loved the people. They were helpful, kind and very courteous. The property is very old and feels like it is still a work in progress but that said the staff were very helpful in doing the very best to make our stay as good and comfortable as possible. The Chinese food restaurant is wonderful. The WiFi was a bit wonky which at times made it minorly problematic as we were there on business. Other than that it was comfortable and very convenient to the train and other transportation and easily walkable to most things that we needed to walk to.
Stayed 5 nights in Oct 2024

6/10 Okay

luisa

Liked: Cleanliness, room comfort
Not too shabby
Looks very shabby on the outside but the room was clean and comfortable Very small bathroom and shower but suited the purpose Limited car parking
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martin

Stayed 1 night in Nov 2024

2/10 Terrible

Jackie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and generally unclean.
Quite smelly, generally unclean with mouldy bathroom. Didn’t want to touch anything and couldn’t wait to get out. Very strong smell of food too. Not for me and I won’t be starting ever again. Only plus is the free parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with parking
Positives - a welcoming reception, comfortable bed, parking, everywhere spotless, decent kettle and good shower. Negatives - the small tv only receives a few channels - very few. It still seems tuned in to Freeview as it was when it first came out. The system probably just needs retuning. And there was a bit of rust on a grab rail in the shower. I reckon that these are tiny negatives and on balance I feel the hotel was good value.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Amenities
Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Some good some not so...
The good points - parking, lovely welcome at reception and the hotel was clean. Bad points - badly patched up hole in the ceiling of my room, some damp and peeling wallpaper in a top corner and very few tv channels available.
Stayed 1 night in Oct 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service
A good hotel to stay
Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024

10/10 Excellent

Shona

Great place to stay in Cambridge.
Lovely welcome. Efficient check in. The room was immaculate and looked newly refurbished. Quiet. Very comfortable bed. And with the benefit of delicious food in the Chinese restaurant below, with excellent staff. Thank you! Near Addenbrookes hospital and also near city centre, on a good bus route for both. Parking at the rear.
Stayed 1 night in Nov 2024

6/10 Okay

Charles, Frederick

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The property needs repairs.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

gregory

Very convenient for all transport in and around cambridge
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet night
Because it's an older building there is no lift. That did not lessen my pleasure during the stay. Staff were courteous and welcoming. The room was clean and quiet. The water pressure was a little low, but I still had a good shower. Overall an enjoyable experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024

8/10 Good

Aimin

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a low cost bed for the night within easy walking distance of the city centre and that what I got. Nothing fancy but I didnt pay fancy money. An option for breakfast would have been good.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
This hotel is cheap and cheerful. If you want the Dorchester then pay Dorchester prices. It's a tad worn in places but it's clean with good friendly staff.
Stayed 1 night in Sep 2024