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Crystal Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Hotel

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Front of property
Banquet hall
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free WiFi

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • Cambridge Junction
    4 min walk
  • Mill Road
    18 min walk
  • Parker's Piece
    19 min walk
  • Cambridge (CBG)
    12 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Cambridge, an IHG Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1110)
The price is $97
per night
$116 total
includes taxes & fees
Dec 14 - Dec 15
Holiday Inn Express Cambridge, an IHG Hotel

About this property

Crystal Hotel

3.5-star hotel in Queen Edith's
This smoke-free hotel features a restaurant, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a garden and express check-out. Complimentary self parking is available on site.

Crystal Hotel is a smoke-free property.

Crystal Hotel has a restaurant on site.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 371 reviews" "
Rating 8 - Good. 132 out of 371 reviews" "
Rating 6 - Okay. 47 out of 371 reviews" "
Rating 4 - Poor. 21 out of 371 reviews" "
Rating 2 - Terrible. 12 out of 371 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay, stairway should be mentioned on viewing the site for booking
Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice relaxing stay and welcome from the moment I stepped into the hotel. Food was good and 20% off food an unexpected bonus!
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities
Tired
Although the room was generally clean and the bed was okay the shower cubicle showed signs of black mould but was mainly clean. Attention to detail is required
Stayed 1 night in Aug 2024

10/10 Excellent

Flynn

Stayed 1 night in Jun 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
good little hotel, do not offer breakfast option anymore. walking distance from the train station,
Stayed 1 night in Aug 2024

8/10 Good

SHIU YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Stayed 1 night in Jul 2024

2/10 Terrible

Louiza

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location good. My room downstairs 216 terrible. Very dirty with sellotape holding lampshade and basin shelf together. Smells of oil and filters so blocked with dirt. Linen and towels v clean. Bed comfortable. TV dreadful.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for the price. But of our 21/2 weeks in Europe probably our worst night stay
Stayed 1 night in Jul 2024

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet room, friendly staff and atmosphere
Stayed 1 night in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Joud

Stayed 1 night in Jun 2024

10/10 Excellent

Xiaodong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet, nice restaurant downstairs, check in was quick and hassle free
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was straightforward and the receptionist friendly and helpful. Room was clean and tidy. The only negative point was that the bed was hard which caused some discomfort to my wife. Overall, for a last minute booking, we were very happy.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economic and lovely experience
Super friendly and helpful staff, and easy checkin, comfortable room (if a bit old-fashioned) but clean, and all working. Recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Keely

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed but room in poor condition
I thought the room was in poor condition. The bathroom in particular was disappointing and many floor tiles were cracked and loose. The room carpet doesn’t quite meet the carpet runner at the bathroom door so the spikes of the runner aren’t fully covered - I found that out the hard way. While the restaurant is open, the room smells of oil which gave a bad first impression that is impossible to get past and has contributed to my overall negative opinion. The curtains in the room do give privacy but don’t block out light in the slightest. To be fair the bed was comfortable and it didn’t feel unclean. And the room was spacious. But I wished I’d booked somewhere else and even paused for a few minutes upon arrival to consider whether I could afford to write off the booking and find somewhere else (I couldn’t and didn’t). I thought this place was quite expensive for what it was offering. Perhaps other rooms in the hotel aren’t quite as disappointing so don’t just rely on this review, please do check out the others.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Overall a nice hotel, staff are lovely and friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

NESRIN

Traveled with family
Liked: Cleanliness, staff & service
We made a late self check in but it was so easy. The directions for self check in were so clear , no difficulties. Very responsive and helpful! There were kind to save our luggages after checking out until we leave the town. It was a nice stay.
Stayed 1 night in Jun 2024

6/10 Okay

Juliet

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was very helpful and accommodating with my change in itinerary. I appreciated it very much.
Stayed 3 nights in Jun 2024