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Crystal Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystal Hotel

Front of property
Front of property
Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Dining
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • Cambridge Junction
    4 min walk
  • Chicken Rush
    2 min walk
  • Cambridge Station
    11 min walk
  • Cambridge (CBG)
    12 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Cambridge, an IHG Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1005)
The price is $62
per night
$74 total
includes taxes & fees
Jan 17 - Jan 18
Holiday Inn Express Cambridge, an IHG Hotel

About this property

Crystal Hotel

3.5-star hotel in Queen Edith's
This smoke-free hotel features a restaurant, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a garden and express check-out. Complimentary self parking is available on site.

Crystal Hotel is a smoke-free property.

Crystal Hotel has a restaurant on site.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 161 out of 383 reviews" "
Rating 8 - Good. 137 out of 383 reviews" "
Rating 6 - Okay. 50 out of 383 reviews" "
Rating 4 - Poor. 23 out of 383 reviews" "
Rating 2 - Terrible. 12 out of 383 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunil

Stayed 1 night in Sep 2024

8/10 Good

Ngoc Bach

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful and responsive
Stayed 5 nights in Sep 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location to walk into Cambridge with car parking facilities. The lights in the bathroom didn’t work and because there was no window it was very dark making it difficult to use the facilities. The bed was hard, the room was cold with no heating that worked, and the condition of the room was poor. There was no one on reception until 11:00 and we had to check out by 10:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Tung ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 2 nights in Sep 2024

8/10 Good

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay a couple nights,old building a bit outdated,but it’s clean,friendly staff .
Stayed 2 nights in Sep 2024

8/10 Good

Benny

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Staff & service
The staff are very accommodating and our stay was good value. The building itself is a little tired and dated.
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

D

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay, stairway should be mentioned on viewing the site for booking
Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice relaxing stay and welcome from the moment I stepped into the hotel. Food was good and 20% off food an unexpected bonus!
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities
Tired
Although the room was generally clean and the bed was okay the shower cubicle showed signs of black mould but was mainly clean. Attention to detail is required
Stayed 1 night in Aug 2024

10/10 Excellent

Flynn

Stayed 1 night in Jun 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
good little hotel, do not offer breakfast option anymore. walking distance from the train station,
Stayed 1 night in Aug 2024

8/10 Good

SHIU YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Stayed 1 night in Jul 2024

2/10 Terrible

Louiza

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location good. My room downstairs 216 terrible. Very dirty with sellotape holding lampshade and basin shelf together. Smells of oil and filters so blocked with dirt. Linen and towels v clean. Bed comfortable. TV dreadful.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for the price. But of our 21/2 weeks in Europe probably our worst night stay
Stayed 1 night in Jul 2024

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet room, friendly staff and atmosphere
Stayed 1 night in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Joud

Stayed 1 night in Jun 2024