Novotel Cambridge North

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cambridge North

Indoor pool, sun loungers
Interior
Exterior
Indoor pool, sun loungers
Fireplace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
2, Cambridge Square, Cambridge, England, CB4 0AE
  • Cambridge Science Park
    4 min drive
  • University of Cambridge
    6 min drive
  • Jesus College
    6 min drive
  • Cambridge (CBG)
    14 min drive

Room options

Junior Suite, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Queen with Single Sofa Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room Queen with Double Sofa Bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Queen with Single Sofa Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room, 2 Single Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Novotel Cambridge North

3.5-star Cambridge hotel with 1 restaurants, connected to a rail/subway station
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Cambridge North offers 217 air-conditioned accommodations with minibars and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel Cambridge North provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This eco-certified hotel also offers dry cleaning/laundry services, a front-desk safe, and a porter.

Novotel Cambridge North is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 12.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Nearby parking fee: GBP 12.50 per day (open 24 hours)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Cambridge North Hotel
Novotel Cambridge North Cambridge
Novotel Cambridge North Hotel Cambridge
Novotel Cambridge North (Opening May 2021)

Novotel Cambridge North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 695 reviews" "
Rating 8 - Good. 154 out of 695 reviews" "
Rating 6 - Okay. 46 out of 695 reviews" "
Rating 4 - Poor. 27 out of 695 reviews" "
Rating 2 - Terrible. 23 out of 695 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Cheung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room floor
As my kids likes to look at trains, suggest family room can also be on higher floor so kids are able to look at train station and trains passing by
Stayed 2 nights in Aug 2024

6/10 Okay

Taybah

Disliked: Staff & service
Ummm not the best for the price
It was ok, I came to Cambridge for the bank holiday weekend. I had asked the receptionist if we could have some bath robes as our room did not have any, and was told it would be a charge of £10 to rent even tho other people we knew there had robes in their room and didn’t have to pay extra. The receptionist then said she’d make an exception for us and bring them up to our room for free but never did. Our room had extra duvet and sheets for the sofa bed which wasn’t needed and they didn’t move it when it came to cleaning the room which was a bit odd, and I had a few dirty towels which I had wanted changed but wasn’t, and the towels that were taken were not replaced with fresh towels. And we had kept our key card in the room and had taken one with us, and when we came back it was missing and replaced with a random card unrelated to the hotel. And our loo roll has ran out and wasn’t replaced either which was kinda odd too so we had to request some.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Leonardo

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
-not enough staff for check in -no bathrobes but pool a long distance from rooms -poor system for pool/gym access where need to go to reception each time to request a physical card to access pool area only valid for 1 hour -no towels in pool area (poor re-stocking) -filthy chairs in restaurant that need discarding -poor system for shampoo / shower gel where only tiny amount in large bottle in case customers take with them (finished in one day and not refilled!) -rusty tables in otherwise pleasant pool area -emergency telephone in pool/gym area not connected Hotel itself is very good for families and good value. Rooms comfortable and good balance of comfort/ economy. Location is excellent. Shane it is poorly managed and under staffed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Noel Mouklo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and clean. It was quiet. I tried the breakfast once and it was a very good English breakfast but a bit expensive. There is a co-op supermarket right opposite of the hotel that provides more affordable food options. I appreciated the two free bottles of water I got every day. One with still and one with sparkling water. The shower was fantastic. It was spacious with a variety of options to configure how the water falls. I was there with my bicycle and the hotel does not have bicycle parking so I used the cycle parking at the train station right next to it. During the night the handlebar grips and and bicycle chain were stolen from it. Apart from that the area around the hotel looks nice and newly developed. I used the gym a couple of times. It is rather small and limited but is useful for some evening exercise. The process to get there is a bit tedious. Every time a guest wants to visit the gym, pool or sauna he has to get a plastic touch card from reception on the ground floor to get in. The card only works once so next time you go you have to go to reception again for a new card. I didn't use the pool. Every time I checked there were lots of people there with their kids and it was way to busy for my taste. The pool and sauna close at 9pm, the gym at 10pm so if you are working during the day and want to use them in the evening after dinner, there is not much time. All in all I enjoyed my stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kritika

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. Family and dog friendly. Extremely clean and well maintained. Only minor downside - not enough food spots within walking distance, however the co-op is right across the street.
Stayed 1 night in Aug 2024

10/10 Excellent

Cicero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lovely. Good facilities, clean, good food and employees are very helpfull and friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Thu, London

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very modern hotel just outside of the city centre. Very quiet inside especially as it overlooks the rail tracks. Swimming pool a nice little added bonus but small. Very dusty rooms and the corridors very dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

TRANSMEC UK LTD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the swimming pool after a long working day
Stayed 2 nights in Aug 2024

10/10 Excellent

Dhonna May

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just far from city centre. Otherwise we had a good experince. Lovely hotel.
Stayed 1 night in Aug 2024

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean, beds comfortable and the facilities were spot on. Although the space saving bathroom was not to our liking. The cooked breakfast was delicious. Staff were friendly, polite and informative. Would recommend and definitely come back again.
Stayed 1 night in Aug 2024

6/10 Okay

Tope

Traveled with group
Disliked: Cleanliness, property conditions & facilities
better attention to cleaning
there should be better attention to cleanliness the room i stayed had a sofa bed with old bread crumbs and dirt on opening up the sofa bed There was dirt underneath the larger bed in the room as well and that was really bad ..
Stayed 1 night in Aug 2024

10/10 Excellent

Alessio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place, nice people, good food, comfortable bed
Stayed 1 night in Aug 2024

4/10 Poor

Simon

Liked: Property conditions & facilities
Disliked: Staff & service
Money stolen from room by cleaner
Hotel was fine. The pool was small & really busy. I had some money stolen from our room by the cleaner. Complained twice to reception to try & resolve the situation while staying- got told management would be in touch. Nobody contacted me. Complained again at check out. Told management would call. Over a week on and no call.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ahilan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Frankie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Abbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

F A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Booked to see Cambridge citu attractions.
Stayed 3 nights in Jul 2024