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The room is spacious enough to spread yourself out and get comfortable. It was nice to have coffee and tea available in the room. The staff were friendly, professional, kind and courteous.

Front Desk Was Amazing, Friendly and went out of their way to be helpful.

We (a family of four) had a great stay at this hotel. The cleaning team was absolutely fantastic; the room was spotless. The reception and bar staff were also very friendly and welcoming. Excellent location. Highly recommended.

The hotel was clean, staff was helpful.. Check in was good. However, it was on a busy roundabout with hundreds of trucks daily. As someone from North America relying on air conditioning, the room was dreadfully hot. As one could not always keep the windows open because of street traffic it made for unpleasant sleeping. We were there for 6 nights. If coming in the summer, Hamburg is getting hotter. Pick a place with AC if you are used to it. I know many Europeans did not mind as our hotel was full of them..