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Residence Inn San Jose Campbell

3.0 star property

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Photo gallery for Residence Inn San Jose Campbell

BBQ/picnic area
Outdoor pool
Reception
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Gym
$130
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
2761 S Bascom Ave, Campbell, CA, 95008
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Winchester Mystery House
    ‪6 min drive‬
  • Place, Santana Row Shopping Center
    ‪7 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | 1 bedroom, pillowtop beds, desk, iron/ironing board

Loft, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

1 bedroom, pillowtop beds, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn San Jose Campbell

3-star hotel in Willow Glen
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Residence Inn San Jose Campbell offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Residence Inn San Jose Campbell features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn San Jose Campbell is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay (for stays between 06 May - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 14.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott San Jose Campbell
Residence Inn Marriott San Jose Hotel Campbell
San Jose Campbell Campbell
Residence Inn by Marriott San Jose
Residence Inn San Jose Campbell Hotel
Residence Inn San Jose Campbell Campbell
Residence Inn San Jose Campbell Hotel Campbell

Residence Inn San Jose Campbell Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 536 reviews
Rating 8 - Good. 120 out of 536 reviews
Rating 6 - Okay. 38 out of 536 reviews
Rating 4 - Poor. 20 out of 536 reviews
Rating 2 - Terrible. 27 out of 536 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

Comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Jody

Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for hotels in downtown San Jose is quite costly. If I had spent my entire trip at the Residence Inn San Jose Campbell instead, I would have had less hassle looking for spots and saved a lot on parking.
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. Staff was curteous and helpful. Parking was fantastic. Room lacked shampoo and body wash. Overall great experience. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place. The room was large with a full kitchen. The kitchen is ideal for take out food but not well stocked for cooking.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristi douglas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room freshener was very strong and didn’t smell good or natural. The pull out couch didn’t have a sheet set in the room. The room felt old and not very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, and clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Liked: Amenities
Clean and quiet
Stayed 1 night in Jul 2025

8/10 Good

Laura

Stayed 3 nights in Jul 2025

10/10 Excellent

Norma

Stayed 3 nights in Jun 2025

2/10 Terrible

Gina

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Um, pass

The room looked like it was last done is the late 80's. Smelled of smoke, hair in the shower, and overall really bad setup. Yes, I should have requested another room but at check in they made it should like the last ground floor room (which I wanted) and I was exhausted after a really long drive. Thankfully I bring my own sheets and cleaning supplies (yes, I am THAT person. Get sick enough after hotel stays and ya learn!). I was always able to get parking close to my room area, so that is a plus. It was also near where I needed to be.
Stayed 2 nights in Jul 2025

8/10 Good

Joylene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Room was like the pictures. It was clean. A few stains on the floor. Bed was comfortable and having the fridge ice maker was great. Breakfast was decent. Walking distance to a grocery was convenient. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aubree

Stayed 1 night in Jun 2025

2/10 Terrible

Gary

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Experience of any Marriott Property Ever

I have never given a negative review on any hotel that I have booked through Hotels.com. This is a first. This property is horrible. The rooms are dated, smell, and furnishings are old and sparse. The living room of our 2 bedroom "suite" had a beat up love seat and nothing else other than a small dated TV. There were no pictures on the walls, just white walls everywhere. The beds were two full sized beds, in rooms that could easily hold a queen or a king. The photos on their website do NOT match the rooms. The bathrooms are dated, in bad shape. Counters are like 2 feet off the ground, tub did not drain, and had no plug even if you wanted to take a bath. Will never stay at this property, or any Residence Inn that is not an interior sort of property.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities
My family like the room. It's big space with a whole kitchen and two separate rooms. Clean and quiet. The price is unbeatable.
Stayed 1 night in May 2025

8/10 Good

Guy

Stayed 1 night in May 2025

10/10 Excellent

Golam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

10/10 Excellent

terry

Stayed 2 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

4/10 Poor

Tiffani

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking Not Free!

The place is nicely landscaped. The bed in 914 needs an update. The parking was not free 14 dollars a day.
Stayed 2 nights in May 2025

4/10 Poor

Maria

Stayed 4 nights in May 2025