Hotel Serrano

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Serrano

Deluxe Triple Room | Minibar, individually furnished, desk, laptop workspace
Hallway
Reception
Double Suite | Living area | 32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160
  • Galeria de Arte Assis Chateaubriand
    5 min walk
  • Cacau Show
    4 min walk
  • Terminal Rodoviário de Passageiros Argemiro de Figueiredo
    6 min drive
  • Campina Grande (CPV)
    25 min drive

Room options

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Deluxe Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Serrano

3.5-star hotel in Campina Grande Centro
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel Serrano offers 65 air-conditioned accommodations with minibars and designer toiletries. These individually furnished accommodations have separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include conference space. This business-friendly hotel also offers a fitness center, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Hotel Serrano has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Serrano - This restaurant specializes in international cuisine and serves dinner and light fare.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande

Hotel Serrano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 284 reviews" "
Rating 8 - Good. 94 out of 284 reviews" "
Rating 6 - Okay. 18 out of 284 reviews" "
Rating 4 - Poor. 7 out of 284 reviews" "
Rating 2 - Terrible. 2 out of 284 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

expedito

Stayed 1 night in Jul 2024

6/10 Okay

Terry

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Just a busy part of town
Stayed 1 night in Mar 2022

6/10 Okay

Terrance

Stayed 1 night in Mar 2022

10/10 Excellent

Claudio

Liked: Staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Felipe, Oakland, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Amazing well trained staff. Different than many hotels. Response is also quick too. Tasty breakfast
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff treated us very well. Nice location downtown.
Stayed 12 nights in Aug 2017

10/10 Excellent

Ivan

Stayed 2 nights in Sep 2024

8/10 Good

Sóstenes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conta com ótima infraestrutura, com excelente atendimento, cama confortável. Para sair à noite só de Uber.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leandro

Stayed 3 nights in Sep 2024

8/10 Good

IGOR

Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 2 nights in Jul 2024

6/10 Okay

Diogenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tinha um time ospedado e nos colocaram no mesmo andar e foi terrível o barulho com som alto nos quartos depois a torcida do lado de fora um inferno e para completar quando o time saiu as camareras ficaram fazendo barulho conversando alto.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia!
Ótima estadia. Bom atendimento, confortável e muito limpo.
Stayed 1 night in Aug 2024

10/10 Excellent

Milca Naste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia ! Quarto e banheiro excelentes e café variado e farto. Staff simpático e solicito
Stayed 3 nights in Aug 2024

10/10 Excellent

TÂNIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

IGOR

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

MARCO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gisele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
O hotel é muito bom, com um café da manhã delicioso. Fomos bem atendidas na chegada, infelizmente não pegamos o nome da recepcionista, mas ela foi muito simpática e atenciosa.
Stayed 1 night in Jun 2024

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

JOSE BOAVENTURA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
acolhedor
Hotel bem acolhedor, com uma estrutura bem organizada, com razoavel conformo.
Stayed 1 night in Jul 2024

8/10 Good

Hugo breno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel
Hotel bom, confortável, bem aconchegante, café da manhã top. O que deixou a desejar foi a questão do chuveiro, demora muito para esquentar, a descarga não funciona direito e lençol so tinha disponível o fino.
Stayed 1 night in Jul 2024

2/10 Terrible

Paulo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local barulhento
Fui a negócios! Em homeoffice! Necessitava de muita concentração na suite pois meus investidores eram de paises com fusio horarios maiores a o nosso! Qdo tocava oara dormir comecam com uma reforma de sacada as 8 da manha e a rua do centro muito barulheta
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Stayed 5 nights in May 2024

10/10 Excellent

JUSSARA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente! Quarto confortável
Stayed 1 night in Jul 2024