10/10 Excellent
Elizabeth T
Traveled with family
Jul 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elizabeth T
Stayed 1 night in Jul 2025
Hotel Firenze Serra Negra
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Firenze Serra Negra
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Bar
- 24/7 front desk
- Pool
- Breakfast included
- Housekeeping
Explore the area
Rua 7 de Setembro, 118, Serra Negra, SP, 13930-000
- Disneylandia dos Robos Museum10 min walk
- Circuito das Águas Convention Center13 min walk
- Alto da Serra Viewpoint8 min drive
Room options
View all photos for Standard Double or Twin Room
Standard Double or Twin Room
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Single Room
Standard Single Room
- Sleeps 1
- 1 Queen Bed
View all photos for Standard Quadruple Room
Standard Quadruple Room
- Sleeps 4
- 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bed
View all photos for Standard Triple Room
Standard Triple Room
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
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About this property
Hotel Firenze Serra Negra
3-star Serra Negra hotel with 2 bars/lounges
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 bars/lounges, a sauna, and a rooftop terrace are onsite.
Hotel Firenze Serra Negra offers 79 air-conditioned accommodations with hair dryers and ceiling fans. 32-inch LCD televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an indoor pool, Hotel Firenze Serra Negra provides an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This family-friendly hotel also offers a rooftop terrace, spa services, and an arcade/game room. Onsite covered valet parking is complimentary.
Hotel Firenze Serra Negra has designated areas for smoking.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Hotel Firenze Serra Negra has a restaurant on site.
Languages
English, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, covered valet parking on site
Food and drink
- Free continental breakfast available daily 8:00 AM to 10:00 AM
- 2 bars/lounges
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Things to do
- Arcade/game room
- Billiards/pool table
- Foosball table
- Indoor pool
- Outdoor pool
- Sauna
- Steam room
- Table tennis
- TV in common areas
Family friendly
- Arcade/game room
- Indoor pool
- Outdoor pool
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
Business services
- Meeting rooms
Outdoors
- In a nature reserve
- Pool loungers
- Rooftop terrace
Spa
- Spa services
Accessibility
- No elevator
More
- Communal living room
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Shower
- Toilet paper
- Towels provided
Entertainment
- 32-inch LCD TV with cable channels
More
- Air conditioning
- Ceiling fan
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Property Registration Number 07.773.100/0001-08
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Firenze Serra Negra
Hotel Firenze Serra Negra Hotel
Hotel Firenze Serra Negra Serra Negra
Hotel Firenze Serra Negra Hotel Serra Negra
Hotel Firenze Serra Negra Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness