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Hotel Portal das Águas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portal das Águas

Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas
LCD TV
Minibar, in-room safe, desk, blackout drapes
Standard Room (II) | Terrace/patio
Indoor pool, outdoor pool, open 9 AM to 9 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool

Explore the area

Map
Maximiano Santin, 120, Centro, Aguas de Sao Pedro, SP, 13525-000
  • Avenida Carlos Mauro
    3 min walk
  • Octavio Moura Andrade Square
    3 min walk
  • Nossa Senhora Aparecida Chapel
    6 min walk

Room options

View all photos for Standard Room (II)

Standard Room (II) | Minibar, in-room safe, desk, blackout drapes

Standard Room (II)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Room (II)

Luxury Room (II) | Minibar, in-room safe, desk, blackout drapes

Luxury Room (II)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Hotel Portal das Águas

3-star Aguas de Sao Pedro hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite.
Hotel Portal das Águas offers 39 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.
In addition to a full-service spa, Hotel Portal das Águas features an indoor pool and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 1055 square feet (98 square meters) include conference space. This family-friendly hotel also offers a children's pool, a sauna, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Portal das Águas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Restaurante DOM QUIXOTE - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante DOM QUIXOTE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,055 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Portal das Águas Águas de São Pedro
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Hotel Portal das Águas Aguas de Sao Pedro
Aguas de Sao Pedro Hotel Portal das Águas Hotel
Hotel Hotel Portal das Águas
Portal das Águas Aguas de Sao Pedro
Portal das Águas
Hotel Portal das Águas Hotel
Hotel Portal das Águas Aguas de Sao Pedro
Hotel Portal das Águas Hotel Aguas de Sao Pedro

Hotel Portal das Águas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 79 reviews" "
Rating 8 - Good. 30 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção dos funcionários perfeita, estadia nota 10, café da manhã muito bem servido, tudo perfeito
Stayed 4 nights in Jan 2024

10/10 Excellent

Waldemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem. Todos os funcionários são extremamente educados e atenciosos.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosana Do

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários mega atenciosos! Localização otima, rua tranquila, so barulho de natureza!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem Família
Ótima estadia.
Stayed 1 night in Dec 2023

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nos atendeu em tudo: Vale a Pena!
Estadia excelente, chuveiro bom, café da manhã bom, quarto bom, cordialidade dos funcionários, limpeza boa, piscinas boas, salão de jogoa razoável... O estacionamento é gratuito mas não tem vagas suficientes para todos os apartamentos. Por 2 noites, o carro ficou na rua que é tranquila. Ótima localização, próximo a restaurantes que dá para ir a pé. Hotel nos atendeu em tudo!
Stayed 3 nights in Oct 2023

8/10 Good

Maihara

Stayed 1 night in May 2023

10/10 Excellent

Fabiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Incrível. Todos os funcionários muito atenciosos, hotel bem conservado, organizado, limpo e bem localizado. Café da manhã maravilhoso. Recomendo!
Stayed 3 nights in Apr 2023

10/10 Excellent

Nilton

Stayed 1 night in Feb 2023

10/10 Excellent

FABIO

Stayed 4 nights in Feb 2023

6/10 Okay

ALEX

Traveled with family
Liked: Staff & service, room comfort
Bom
Stayed 4 nights in Dec 2022

10/10 Excellent

LARISSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Erica

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Pedi lencois extras e fui atendida. Apenas o freegobar estava desabastecido. Se tivesse suco ou refrigerante teriamis cobsumido.
Stayed 1 night in Nov 2021

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Medio
Razoável
Stayed 2 nights in Sep 2021

6/10 Okay

Vanessa

Traveled with family
Disliked: Cleanliness
Razoável
Deixamos a chave na recepção para que fosse realizada a arrumação e troca das toalhas , mas isso não ocorreu. O café da manhã é fraquinho, o bolo estava seco e queimado embaixo. Pelo valor da diária esperava mais.
Stayed 2 nights in Sep 2021

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Nossa estadia foi muito boa e tranquila. Aproveitamos muito as piscinas com nossa filha e todos os funcionários foram atenciosos e gentis com a gente!
Stayed 2 nights in Jan 2021

8/10 Good

Adna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor estadia de Águas.
Tudo perfeito! Hotel muito bonito, limpo e organizado. Os funcionários, TODOS ELES, são muito prestativos, educados e sempre preocupados em nos fornecer o melhor atendimento. Com destaque a Srta. Fátima e o Sr. Luis, que foram os quais tivemos mais contato. Em nossa oitava visita a cidade, podemos garantir que o Hotel Portal das Águas é o melhor lugar para se hospedar.
Stayed 3 nights in Jan 2021

10/10 Excellent

Ana Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nota 10!
O Hotel é simples, porém muito aconchegante, com pessoal muito atencioso. Eles estão tomando todos os cuidados em relação ao momento de pandemia. A recepção foi excelente, os quartos tem camas confortáveis apesar do layout simples, atende muito bem. Roupas de cama e toalhas muito limpas, quarto muito limpo, halls e lugares comum muito bem limpos. Café da manhã com bastante variedade de frutas, sucos, bolos e pães. Fiz esse passeio em familia, com uma criança de 4 anos. Eles tem copinha para esquentar leite, disponibilizam frutas para as crianças terem um lanchinho. A tarde havia uma mesa com chá e café, bem como alguns biscoitinhos e água saborizada bem fresquinha. Parabéns ao time do Hotel, certeza que voltaremos!
Stayed 2 nights in Nov 2020

10/10 Excellent

ELIANA M. GUERRA LIRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!!!!
Foi realmente tranquilo, muito organizado, limpeza impecável, excelente café da manhã, ótima localização, minhas filhas gostaram muito das piscinas.
Stayed 2 nights in Nov 2020

8/10 Good

Gleizze

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Avalio o hotel como bom, o quarto embora pequeno acomodou bem as 3 pessoas. O Wi-Fi não funciona em iPhone e não tem TV a cabo. Cama confortável e boas piscinas. O café da manhã poderia ser melhor, mas é satisfatório.
Stayed 3 nights in Nov 2020

6/10 Okay

Mariza

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gostamos do hotel, do atendimento e limpeza muito boa. Café da manhã com poucas opções, bar piscina com fechamento às 16h. Fizemos check in às 15h e não tinha como comer nada na piscina. Wi fi péssimo, só funcionava no quarto. A energia do quarto desligava quando tirávamos a chave(quando saía do quarto), não tinha como deixar celular e nenhum aparelho eletrônico carregando.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel próximo de restaurantes, funcionários educados. Piscinas boas. Hotel não oferece almoço e jantar, corredores escuros, brinquedoteca ruim, parquinho com 2 brinquedos que nem dá para considerar, tv do quarto minúscula e apenas com canais abertos, não possuí cofre nos quartos e frigobar vazio, tem que solicitar na recepção o que vc quer para levar ao quarto.
Stayed 5 nights in Jan 2020