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Hotel Pousada Shangri-la

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pousada Shangri-la

Turkish bath, body treatments, hot stone massages, facials, reflexology
Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside | Minibar, in-room safe, individually furnished, free WiFi
View from property
Mountain view
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Spa
    Spa

Explore the area

Map
Estrada das Tabaranas, Km 4, (final da Av. Juca Preto), Serra Negra, SP, 13930-000
  • Fonte Santo Agostinho Park
    4 min drive
  • Disneylandia dos Robos Museum
    4 min drive
  • Cable Car
    5 min drive
  • Bragança Paulista (BJP-Arthur Siqueira State)
    166 min drive

Room options

View all photos for Suite, Mountain View

Suite, Mountain View | Minibar, in-room safe, individually furnished, free WiFi

Suite, Mountain View

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Chalet

Deluxe Chalet | Minibar, in-room safe, individually furnished, free WiFi

Deluxe Chalet

  • 700 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, free WiFi

Deluxe Suite, 1 Bedroom

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside | Minibar, in-room safe, individually furnished, free WiFi

Deluxe Bungalow, 1 Bedroom, Mountain View, Mountainside

  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Mountain View

Luxury Room, Mountain View | Minibar, in-room safe, individually furnished, free WiFi

Luxury Room, Mountain View

  • 517 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Chalet, Mountain View

Luxury Chalet, Mountain View | Minibar, in-room safe, individually furnished, free WiFi

Luxury Chalet, Mountain View

  • 699 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Pousada Shangri-la

3-star Serra Negra pousada with indoor private spa tubs
An indoor pool, an outdoor pool, and a restaurant are available at this pousada. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Hotel Pousada Shangri-la offers 19 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to lanais. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
In addition to a children's pool and an indoor pool, Hotel Pousada Shangri-la provides an outdoor pool and a steam room. Dining options at the pousada include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the pousada's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly pousada also offers spa services, a library, and a terrace. Complimentary self parking is available on site.

Hotel Pousada Shangri-la has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Shangri-la - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: BRL 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shangri-la

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Turkish bath

Accessibility

  • No elevator

More

  • Built in 1995
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 3 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 40 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately BRL 43.00 per person
  • Pet fee: BRL 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la
Shangri-la Serra Negra
Shangri La Brazil Serra Negra
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la Pousada (Brazil)
Hotel Pousada Shangri-la Pousada (Brazil) Serra Negra

Hotel Pousada Shangri-la Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 56 reviews" "
Rating 8 - Good. 10 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manoel

Stayed 3 nights in Jan 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, ótimas instalações, confortável, pessoal muito atencioso. Um único senão foi o barulho das obras de reforma do chalé ao lado do que ficamos. Sei que é difícil conciliar mas por tratar-se de um local para descanso poderiam fazer as obras em horários que incomodasse menos, por exemplo das 10 as 16 horas e não as 7 horas.
Stayed 3 nights in Feb 2023

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Regiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Amilton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Estou muito satisfeito.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem a dois
Atendimento excelente, local agradável, muito limpo, confortável, vista maravilhosa, comida excepcional. Precisa de manutenção em alguns lugares, mas no geral, a experiência foi incrível!
Stayed 2 nights in Apr 2022

10/10 Excellent

Priscila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Super confortável, lugar lindíssimo, atendimento muito bom. Um ótimo lugar para relaxar.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
para relaxar corpo e mente, tranquilidade na serra
Ótimas acomodações, espaço com linda vista da natureza, o café da manhã é bom apesar de não ter muita variedade de pratos. Serviço no geral muito bom, os atendentes na recepção muito prestativos e simples. Enfim, ótima estadia para casais/famílias que necessitam de uns dias de descanso.
Stayed 3 nights in Apr 2022

10/10 Excellent

Fabricio

Stayed 2 nights in Apr 2022

10/10 Excellent

Kátia

Stayed 2 nights in Mar 2022

10/10 Excellent

Luanda

Stayed 1 night in Mar 2022

10/10 Excellent

Dimas

Stayed 1 night in Jan 2022

10/10 Excellent

Benedita Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso hotel!
Hotel incrível para descansar e renovar a energia! E ainda com uma vista maravilhosa da montanha!
Stayed 1 night in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Hotel maravilhoso mas sem muitas opções em caso de tempo chuvoso. Sugestões: espaço interno para atividades físicas quando as condições não forem favoráveis e mais canais de TV a cabo disponíveis e em que o hóspede pode escolher as opções de linguagem de áudio e legendas - as duas opções estavam em português.
Stayed 3 nights in Nov 2021

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Ficamos no quarto 13, parece um quarto localizado no porão. São 4 lances de escada da recepção até o quarto, sendo a última por um corredor bem estreito. A varanda/janela do quarto dá para uma estrada de terra onde passam ônibus, caminhões e carros desde logo bem cedo (nos hospedamos durante a semana), portanto o quarto era bem barulhento. No banheiro, a entrada para o box/banheira é feita por um degrau bem alto, portanto de difícil acesso para quem tem qualquer limitação física.
Stayed 3 nights in Oct 2021

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda vista das montanhas !
Lugar romântico, com linda vista da Serra Negra. Restaurante acolhedor, comida saborosa e variada. Atendimento impecável!
Restaurante
Restaurante
Vista
Vista
Stayed 5 nights in Jul 2021

10/10 Excellent

Luis Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel com vista para as montanhas
A pousada é realmente como aparente nas fotos, muito bonita, com ótima vista para as montanhas, muitos jardins, flores e muito verde para todos os lados. Cama muito boa e quarto muito bem arrumado e decorado. O único detalhe é que o chuveiro/banheira poderiam esquentar mais a água. Era apenas morna. Café da manhã muito bom e farto, com opções de tapiocas preparadas na hora para o hóspede.
Stayed 1 night in May 2021

10/10 Excellent

Matheus Alexanddre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Experiência muito agradável! Excelente localização com vista sensacional! Restaurante excelente, qualidade e atenção dia funcionários são diferenciais!
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Foi uma boa estadia. Algumas instalações são antigas, mas com a manutenção em ordem.
Stayed 3 nights in Jan 2021

10/10 Excellent

Paulo Olivares Avila

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de Paz
Incrível, realmente um lugar para descansar e se reconectar.
Stayed 2 nights in Sep 2020

10/10 Excellent

Viviane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camas confortáveis, café da manhã excelente, piscina aquecida Deliciosa. O quarto muito bonito, restaurante lindo.. Tudo perfeito
Stayed 2 nights in Aug 2020

10/10 Excellent

Ana Carolina de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
minha única reclamação é sobre a estrutura do quarto na questão reparos/reformas. porém o hotel é encantador. a vista nem se fala. Voltarei com toda certeza. Restaurante então, que gastronomia. esplendido.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Liked: Staff & service
A pousada é uma graça e tem uma linda vista das montanhas. Os funcionários são atenciosos, principalmente no restaurante/café. Decepcionei-me com a Suíte Luxo,pois fica em um nível abaixo dos chalés e a varanda é a beira da estrada onde passam carros o tempo todo, o banheiro com banheira é mediano é precisa de reformas. O quarto é espaçoso e estava limpo mas poderia ganhar uns ajustes na condição geral. A vista da piscina é maravilhosa! A sala de jogos bem gostosa.
Stayed 2 nights in Feb 2020