Palace Hotel Campo Grande

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel Campo Grande

Triple Room, 3 Twin Beds | Minibar, desk, iron/ironing board, free WiFi
Exterior
Reception
Restaurant
Deluxe Double Room | Bathroom | Shower, towels, soap, shampoo

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Shopping Pantanal
    3 min walk
  • Santo Antonio Parrochial Church
    10 min walk
  • Belmar Fidalgo Square
    12 min walk
  • Campo Grande (CGR-Campo Grande Intl.)
    17 min drive

Room options

Deluxe Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

Basic Twin Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Palace Hotel Campo Grande

3-star Campo Grande hotel with restaurant
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided.
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers.

This Campo Grande hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, laundry facilities, and room service (during limited hours). Onsite valet parking is complimentary.

Palace Hotel Campo Grande is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Palace Hotel Campo Grande has a restaurant on site.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Palace Hotel Campo Grande Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 147 reviews" "
Rating 8 - Good. 50 out of 147 reviews" "
Rating 6 - Okay. 22 out of 147 reviews" "
Rating 4 - Poor. 23 out of 147 reviews" "
Rating 2 - Terrible. 14 out of 147 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities
Nice place to stay while passing through
The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

6/10 Okay

Waldir C

Traveled with family
Disliked: Property conditions & facilities, room comfort
Deixou a desejar.....
Stayed 2 nights in Dec 2022

10/10 Excellent

Fabyano

Stayed 3 nights in Dec 2022

6/10 Okay

Solange

Stayed 1 night in Nov 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Hotel bem localizado, no centro de campo grande, bom atendimento e um café da manhã delicioso. Certamente se tiver que ir novamente fico lá de novo
Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Lamentável.
Havia cabelos no lençol, marca de baton, manchas e sujeira. Os lençóis e toalhas n tinham cheiro de lavado. Usei uma camisa para me secar após os banhos. Café da manhã de baixa qualidade. Havia bolo e pão, queijo e presunto, suco de caju estava horrível, nem bebemos. Comemos apenas o bolo, queijo e presunto e fomos embora. Fiquei apenas uma noite e n voltaria lá. O chuveiro com defeito, só saia água na metade do chuveiro, lamentável.
Stayed 1 night in Oct 2022

10/10 Excellent

Rafael Victor

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável com ótimo atendimento
Hotel simples, bem localizado, agradável e com ótimos funcionários. Localizado no centro da cidade de Campo Grande-MS. Conforto e qualidade. Recomendo
Stayed 1 night in Aug 2022

10/10 Excellent

Hueber

Stayed 1 night in Aug 2022

8/10 Good

Cleibe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Me hospedaria novamente!
Muito bom! Tudo funcionando corretamente, bem limpo e arrumado. A estrutura é um pouco antiga mas tudo funciona adequadamente, boa limpeza, estacionamento coberto e seguro. Café da manhã é simples mas o suficiente. Boa relação custo/benefício. Me hospedaria novamente.
Stayed 1 night in Jul 2022

2/10 Terrible

Charlie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrível
Não recomendo o chuveiro era elétrico e não funcionava, a internet muito menos, precisa trabalhar e não tinha internet. O banheiro e horrível e sujo.
Stayed 1 night in Jul 2022

6/10 Okay

Suelene

Business traveler
Liked: Room comfort
Barato razoável.
Estive em viagem à trabalho. Passei dois dias. Pontos fortes: localização no centro perto de td, preço acessível. Pontos a melhorar: desinfecção dos quartos, toalhas cheirando mofo, ar só ventilava e bem barulhento.
Stayed 2 nights in Jul 2022

4/10 Poor

Israel alves

Stayed 1 night in Jul 2022

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com ótima localização, funcionários super educados e atenciosos.
Stayed 1 night in Jul 2022

10/10 Excellent

NILCELIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante, ótima localização. Atendimento muito bom 👍 Voltarei em breve.
Stayed 1 night in Jun 2022

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo
Não vá, aquilo é um hostel
Stayed 1 night in Jul 2022

8/10 Good

Weliton

Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O chuveiro praticamente não saía água, o banheiro era meio abandonado e com manchas de lodo na parede. Se o quarto ao lado der descarga, ficava sem água no chuveiro. O quarto é muito pequeno e o pessoal da recepção é hostil. A recepção fica abandonada boa parte do tempo e o café da manhã é bem pouco variado
Stayed 3 nights in Jun 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Stayed 1 night in Jun 2022

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dê uma maneira geral, foi agradável.
Achei agradável o Hotel. Só achei algumas coisas negativas, como: existe um canto no apartamento que não tem nada, deveriam colocar ali, pelo menos uma prateleira, ajudaria muito. Outra coisa que achei ruim: existe no local uma prateleira; servindo de bancada ou mesa; que tem uma ponta. Deveria ser arredondada para não machucar as pessoas e fica bem na entrada do Apto. Obrigado.
Stayed 5 nights in Mar 2022

8/10 Good

Marcelo

Stayed 1 night in Mar 2022

8/10 Good

Celia

Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
CHEIO DE BARATAS
Minha estadia durou apenas alguns minutos. Cheguei no quarto e fui lavar as mãos. Só no banheiro encontrei e matei aproximadamente 6 baratas pequenas (as tais baratas francesas). Ao sair do banheiro, encontrei mais 1 entrando pela porta do quarto, outras 2 na parede ao lado da cama e ainda outras na parede oposta. Desci até a recepção e cancelei minha reserva. Felizmente fui ressarcida sem maiores dificuldades, mas tive que procurar outro hotel para ficar em plena madrugada.
Stayed 3 nights in Jan 2022

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022