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Hotel Ema Palace

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ema Palace

Bar (on property)
2 outdoor pools, pool umbrellas, sun loungers
Comfort Double or Twin Room | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night
Game room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
Rua Jorge Barbosa Moreira, 70, São José dos Campos, SP, 12243-070
  • SESC
    13 min walk
  • Santos Dumont Park
    14 min walk
  • Parque Vicentina Aranha
    15 min walk
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    21 min drive

Room options

View all photos for Luxo Room

Luxo Room | Minibar, in-room safe, desk, blackout drapes

Luxo Room

  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 158 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Comfort Double or Twin Room

  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Small Cama Solteiro

Small Cama Solteiro | Minibar, in-room safe, desk, blackout drapes

Small Cama Solteiro

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Ema Palace

3.5-star São José dos Campos hotel close to Centervale Shopping Mall
This smoke-free hotel features 2 outdoor pools, a restaurant, and a health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Ema Palace offers 46 air-conditioned accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Hotel Ema Palace features 2 outdoor swimming pools, a health club, a sauna, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 2928 square feet (272 square meters) include a conference center. This business-friendly hotel also offers spa services, barbecue grills, and an arcade/game room. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Hotel Ema Palace is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered each day.
Dona Ema Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dona Ema Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Health club
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,928 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 35.00 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Ema Palace
Ema Palace Sao Jose dos Campos
Hotel Ema Palace
Hotel Ema Palace Sao Jose dos Campos
Ema Sao Jose dos Campos
Hotel Ema Palace Hotel
Hotel Ema Palace São José dos Campos
Hotel Ema Palace Hotel São José dos Campos

Hotel Ema Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 291 reviews" "
Rating 8 - Good. 109 out of 291 reviews" "
Rating 6 - Okay. 14 out of 291 reviews" "
Rating 4 - Poor. 8 out of 291 reviews" "
Rating 2 - Terrible. 5 out of 291 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Stayed 2 nights in Jun 2024

4/10 Poor

Thais

Traveled with family
Disliked: Property conditions & facilities
Outdated property.
Stayed 2 nights in Dec 2023

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe neighbourhood good value hotel
Old fashioned hotel with large rooms, very clean and comfortable in good and safe neighbourhood. Walking distance to restaurants/bars. Lovely staff. Free parking onsite. Good value.
Stayed 1 night in Feb 2023

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended small hotel in good location
Good small hotel in Sao Jose dos Campos city. It is located close to restaurants and brazilian bars (walking distance). The hotel has a restaurant as well and a nice outdoors pool. The parking is free in a closed lot (safe). The bedroom was very clean and it was comfortable and spacious. The shower are was huge and nice. Recommended
Stayed 1 night in Jan 2020

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

wagner tadeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Perfect place and people!
Stayed 1 night in Jan 2019

8/10 Good

Elizabeth

Disliked: Property conditions & facilities, room comfort
Good area; works out for a short business trip
Came to SJC for a business trip; Ema Palace is very dated and service is average. Location is excellent as the neighborhood is lovely, safe, and there are many walking distance options. Included in your stay is a pass to a fitness club one street over so that is very nice. Overall the property is clean and safe but rooms need an overhaul.
Stayed 3 nights in Nov 2018

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Has the potential to be a very nice hotel
Very good neighborhood! The hotel has the potential to be really nice once some flaws are resolved: Carpets and breakfast are not nice! We have also disliked the fact that there was barely no warm/hot water in the shower and spa. The receptionist told us that they had experienced plumbing issues, and that it would be solved in no time. But it hasn’t! On the other hand, the hotel has a very nice pool, wide rooms and is located in a very attractive neighborhood!
Stayed 2 nights in Jul 2018

10/10 Excellent

Jesus Lubian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied (satisfeito)
Very good price/quality relation (Excelente relação custo/benefício)
Stayed 1 night in Jun 2018

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Good value hotel
Good value for the money, lots of good bars & restaurants around
Stayed 5 nights in May 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
Good hotel, good loaction, friendly staff. A bit outdated. Would stay again.
Stayed 3 nights in Jul 2017

8/10 Good

daniel, puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent location. Nice staff. Parking next. Subway station near 5 min walk
Stayed 1 night in Jul 2017

10/10 Excellent

Ricardo, Santo Andre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Ericon Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volto mais vezes
Os funcionários atenciosos, hotel muito organizado e limpo.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nós sempre quando conseguimos acomodar neste hotel ficamos pela localização, pelo ambiente tranquilo do bairro e pela segurança do local.
Stayed 1 night in Jun 2024

10/10 Excellent

Graça

Stayed 1 night in Jun 2024

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Luiz Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa experiência
Excelente custo-benefício, porém o café da manhã deixa a desejar.
Stayed 2 nights in Jun 2024

8/10 Good

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Stefane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi maravilhosa
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

CAROLINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goteira de esgoto em cima da banheira
Paguei mais caro para ficar no quarto de luxo com banheira de hidromassagem e simplesmente não pode usar porque tinha uma goteira (não sei se de esgoto ou não) caindo bem em cima da banheira. Quando fui questionar na recepção a funcionária falou "é, acontece mesmo" e virou a cara, quando questionei a resposta dela, ela culpou os hóspedes do apartamento de cima porque eles deviam ter deixado a banheira deles vazar e aí era normal o apartamento de baixo sofrer gosteira e que não iria fazer nada. Achei um absurdo.
Stayed 1 night in May 2024

8/10 Good

FAUSTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Isabela Batista

Stayed 1 night in Apr 2024