Hotel Platanus

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Platanus

Exterior
Balcony
Exterior
Minibar, blackout drapes, iron/ironing board, free WiFi
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Frei Orestes Girardi, 3, Campos do Jordão, SP, 12460000
  • Campos do Jordão City Gate
    19 min walk
  • Saint John Monastery
    20 min walk
  • Baden Baden Brewery
    2 min drive

Room options

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Platanus

3-star hotel in Alto da Boa Vista
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a garden. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a banquet hall.
Hotel Platanus offers 34 accommodations with minibars and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Campos do Jordão hotel also offers tour/ticket assistance and a garden. Complimentary self parking is available on site.

Hotel Platanus is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Platanus Campos do Jordao
Platanus Campos do Jordao
Hotel Hotel Platanus Campos do Jordao
Campos do Jordao Hotel Platanus Hotel
Hotel Hotel Platanus
Platanus
Brazil
Platanus Campos Do Jordao
Hotel Platanus Hotel
Hotel Platanus Campos do Jordão
Hotel Platanus Hotel Campos do Jordão

Hotel Platanus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 119 reviews" "
Rating 8 - Good. 34 out of 119 reviews" "
Rating 6 - Okay. 9 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean, staff are very attentive but the location is a little far from the main city centers.
Stayed 2 nights in May 2024

8/10 Good

Alessandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estadia boa, bons funcionários e café de qualidade. Só o prédio que é muito antigo
Stayed 2 nights in Aug 2024

8/10 Good

WAGNER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

DEBORA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A estadia é antiga e não fizeram nenhuma reforma, então torna a pousada indesejada! No dia que fui estava muito frio o aquecedor não funciona ou melhor o aquecedor só aquece o próprio aparelho e os quartos são muito gelados, pisar no chão do banheiro era praticamente impossível de tão gelado, guarda roupa antigo se desfazendo, faltou luz e na pousada não possui um gerador, sinceramente me arrependi muito da reserva pela estrutura do local! funcionários eram muito atenciosos e o café da manhã também era gostoso, mas não possuía muita variedade
Stayed 3 nights in Aug 2024

8/10 Good

ARISON GERALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Café da manhã é servido muito tarde. Para quem tiver compromisso ou retornar de campos do Jordão
Stayed 2 nights in Aug 2024

10/10 Excellent

Hyaggo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ingrid

Stayed 2 nights in Aug 2024

4/10 Poor

Antônio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Podia ser melhor
Achei as coisas do hotel muito antigas e poucos cobertores pelo preço deveria ter mais qualidade as coisas por ser um lugar frio devia ser mais aconchegante atendimento ótimo todos os funcionários maravilhosos mas o hotel em si deixou a desejar o quarto
Stayed 1 night in Aug 2024

8/10 Good

Wellington

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem em família.
Final de semana maravilhoso com a família. Ficamos no quarto família. Bem amplo. Água bem quente. Café da manhã muito bom. Felipe ,que nos recepcionou, é muito atencioso e simpático. Com certeza voltarei e indico o hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Valter Borba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabi

Stayed 1 night in Aug 2024

10/10 Excellent

Edivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, top.
Stayed 2 nights in Aug 2024

6/10 Okay

Alex

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel precisa de cuidados.
O hotel até tem boa infraestrutura, mas precisa de uma reforma, esta um pouco abandonado, quarto é muito simples, o teto de gesso parece que vai cair a qualquer momento.
Stayed 1 night in Aug 2024

10/10 Excellent

Edivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fabio Kazuo

Stayed 2 nights in Jul 2024

10/10 Excellent

FABIO

Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno Diniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Excelente localização e estadia. Irei retornar outras vezes
Stayed 1 night in Aug 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Precisa de renovacao
Hotel antigo, precisa de uma renovacao. Quarto espacoso mas so com uma arara pequena, nao tem onde colocar as roupas e a mala. Cobertores velhos e surrados, mas a cama estava boa, dormimos bem. Chuveiro bom. Ponto alto sao os atendemtes, todos muito simpaticos e prestativos.
Stayed 2 nights in Jul 2024

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Platanus: o simples que te conecta com a natureza.
Lugar com contato absurdo com a natureza. Atendimento cordial de todos os funcionarios . Voltarei com certeza .
Stayed 2 nights in Aug 2024

10/10 Excellent

FABIO KAZUO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel com grande área verde
O hotel não fica perto do centro, mas foi um bom custo benefício pra quem não se importa com isso, e a área do hotel é fantástica, muito linda a parte da cachoeira aos fundos. Bom café com frutas, bolos e ovos. Só os quartos mesmo que tem a aparência antiga, acho que realmente vale a pena tirar os carpetes, são de difícil limpeza e podem acumular ácaros...
Stayed 2 nights in Jul 2024

10/10 Excellent

Benigil

Stayed 2 nights in Jul 2024

8/10 Good

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

aydamari

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel antigo com bons funcionários
O Hotel é muito velho, ainda com carpete por todo lado, os carpetes do quarto cheio de manchas o que assustou bastante de início, mas os funcionários foram excepcionais, muito atenciosos, tentaram nos mudar de quarto mas a segunda opção tinha cheiro de mofo tão forte que voltamos para a primeira... Infelizmente esqueci de fazer fotos, nós não paramos no hotel, andamos bastante pela cidade. O ponto positivo de ser hotel antigo é o pé direito beeem alto, o que deixa o ambiente mais aconchegante. As camas e colchões eram novos e confortáveis. A limpeza da banheiro foi nota 10, a água nem quente. Acho q o ponto a se pesar realmente é o fato dos carpetes velhos e que por mais q se tentei, não tem como deixar aquilo limpo, principalmente falando de família alérgica como a minha. No mais foi uma experiência agradável. Café da manhã direitinho. Faltou opção de um chá para quem não bebe café.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024