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Hotel Santo Graal

3.0 star property

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Photo gallery for Hotel Santo Graal

Outdoor pool, sun loungers
Exterior
Balcony
Reception
Cafe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Getulio Vargas, 511, Aparecida, SP, 12570-000
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)
    ‪8 min walk‬
  • Aparecida Market
    ‪8 min walk‬
  • Basilica of the National Shrine of Our Lady of Aparecida
    ‪14 min walk‬

Room options

View all photos for Executive Double Room, Lanai

Executive Double Room, Lanai | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Double Room, Lanai

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, Lanai

Luxury Double Room, Lanai | Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Double Room, Lanai

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room (Seis)

Executive Room (Seis) | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Room (Seis)

  • Sleeps 6
  • 6 Twin Beds

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (Quíntuplo)

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room (Quíntuplo)

  • Sleeps 5
  • 5 Twin Beds OR 1 Double Bed and 3 Twin Beds

View all photos for Executive Triple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, 2 Twin Beds

Luxury Twin Room, 2 Twin Beds | Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Santo Graal

3-star Aparecida hotel close to Basilica of the National Shrine of Our Lady of Aparecida
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel Santo Graal offers 195 accommodations with minibars and complimentary toiletries. LED televisions come with cable channels. Bathrooms include showers.

This Aparecida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Hotel Santo Graal provides an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This family-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room.

Hotel Santo Graal has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 8 AM.
Santo Grill - This restaurant specializes in international cuisine.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Santo Grill

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Santo Graal Hotel
Santo Graal Aparecida
Santo Graal Hotel
Santo Graal Hotel Aparecida
Hotel Santo Graal Aparecida, Brazil
Hotel Santo Graal Aparecida
Hotel Santo Graal
Hotel Santo Graal Aparecida
Hotel Santo Graal Hotel Aparecida

Hotel Santo Graal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 101 reviews
Rating 8 - Good. 40 out of 101 reviews
Rating 6 - Okay. 18 out of 101 reviews
Rating 4 - Poor. 8 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Technically closest to the Basilica
Technically closest to the Basilica but to enter is a walk down the street. Breakfast is ok/good but tables are cramped and greasy. No remote for the air conditioner, you must call the desk and they send someone to adjust. Showers not designed correctly as water leaks onto the bathroom floor.

6/10 Okay

Lucas

Disliked: Property conditions & facilities, room comfort
O checkin foi muito demorado. E na reserva estava selecionado cama de casal. Nos hospedaram em um mini quarto com duas camas de solteiro e o chuveiro estava verde de lodo. Apesar deste inconveniente a recepcionista Paula é nota 10. Bar a noite é legal.
Stayed 2 nights in Nov 2024

10/10 Excellent

marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top em qualidade
muito boa
Stayed 1 night in Jun 2024

6/10 Okay

RAFAEL

A vista é maravilhosa, porém o quarto é pequeno e tudo muito velho. Cama ruim, ar-condicionado não estava funcionando e a porta do banheiro não fechava!
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel bom mas atendimento pessimo.
Stayed 1 night in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização!
O hotel fica bem próximo das duas entradas da Basílica (uma a 250m e outra a 400m). Pegamos o quarto com sacada e vista para o Santuário, excelente. O quarto é um pouco pequeno, chuveiro elétrico, mas suficiente para os dois dias.
Stayed 2 nights in Mar 2024

4/10 Poor

Marcelo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Infelizmente ruim.
O atendimento na recepção foi boa. O quarto muito ruim, completamente diferente do que estava sendo divulgado. Apertado, sujo, baratas no banheiro, muito ruim. Viajei com meus pais, minha mãe está doente e quis me hospedar num bom hotel, acabei ficando num péssimo quarto.
Stayed 1 night in Mar 2024

6/10 Okay

JOSE CARLOS

Liked: Cleanliness, staff & service
Simpatico, varanda de frente para a Basílica, visual lindo, toalhas novas e de ótima qualidade porém hotel precisa de uma reforma.
Stayed 3 nights in Feb 2024

6/10 Okay

JOAO

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Camas
Hotel muito bom, exceto as camas, são de molas mas, sem pillow top que é o protetor e fica mais estável
Stayed 1 night in Feb 2024

4/10 Poor

José Eduardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto muito pequeno, cama desconfortável, chuveirio horrivel. O cafe da manhã possui boa veriedade. O custo beneficio esta muito abaixo do esperado. E caro demais para o que o hotel oferece.
Stayed 1 night in Oct 2023

10/10 Excellent

Fermiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

José Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa a noite que passamos no Hotel
Não tivemos nenhum problema grave, somente o chuveiro apanhamos um pouco para entende-lo.
Stayed 1 night in May 2023

10/10 Excellent

Rafael

Stayed 1 night in Apr 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, ambiente tranquilo e bom atendimento
Stayed 2 nights in Apr 2023

10/10 Excellent

Dania A

Stayed 1 night in Apr 2023

8/10 Good

Brenno

Business traveler
Liked: Staff & service
Hotel bem simples, confortável e com boa localização.
Stayed 1 night in Mar 2023

10/10 Excellent

JOSÉ EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Cláudia Cristina

Stayed 1 night in Aug 2022

2/10 Terrible

Caio

Stayed 1 night in Apr 2022

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Atendimento excelente bom cafe da manha com varias opcoes. O quarto standart confortavel. Só uma observarão, há pombos habitando os fundos onde ficava meu quarto, as aves pela manha fazem barulho mas nada de grave mas pode ter hospedes que se incomodam com as aves.
Stayed 1 night in Mar 2022

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Nadir

Liked: Staff & service, room comfort
Estadia otima, funcionários cordiais e prestativos, porém achamos falta de alguns itens, luvas no restaurante por exemplo, toalhas descartáveis nas mesas muito embora fosse passado álcool pelos funcionários todas as vezes que alguém desocupava, e a limpeza do banheiro deixou a desejar.
Stayed 2 nights in Dec 2021

10/10 Excellent

Ney Gomes Pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

ANA

Traveled with family
Stayed 2 nights in Dec 2021