*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool, Hotel Serra da Estrela provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This 3.5-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a library, a terrace, and an arcade/game room. Onsite self parking and valet parking are complimentary.
Hotel Serra da Estrela is a smoke-free property.
- Library
- Daily
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Free breakfast
- Business center
- Billiards or pool table
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2004
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Free valet parking
- Smoke-free property
- Computer station
- Children's pool
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Free buffet breakfast
- Number of restaurants - 1
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 78
- Television in common areas
- Number of floors - 4
- Number of buildings/towers - 1
- Arcade/game room
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Children's pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Arcade/game room
- Playground on site
- Free cribs/infant beds
Room Amenities
Hotel Serra da Estrela offers 78 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Soundproofed rooms
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- LCD TV
- TV size measurement: inch
- Heating
- Portable fan
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Low-height counters/sink
- Grab bar - near toilet
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Serra da Estrela has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
Recreational amenities at the hotel include a sauna, a fitness center, and a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: BRL 100.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 20
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 10
Social distancing measures are in place
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 10 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of BRL 100.00 per pet, per night
- Dogs only
- Up to 22 lbs per pet
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
Hotel Names
- Hotel Serra da Estrela Campos do Jordao
- Serra da Estrela Campos do Jordao
- Hotel Serra da Estrela Hotel
- Hotel Serra da Estrela Campos do Jordão
- Hotel Serra da Estrela Hotel Campos do Jordão
Hotel Reviews
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