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ibis Jacarei

3.0 star property

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Lounge
Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Lobby lounge
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Tiradentes 299, Jacarei, Sao Paulo, 12308-470
  • Jacarei Shopping Center
    ‪5 min walk‬
  • Vale do Paraiba Anthropology Museum
    ‪18 min walk‬
  • Vale Sul Shopping
    ‪14 min drive‬
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪33 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 1 Double Bed

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Transamerica Fit Jacareí

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (180)
The price is $51
per night
$53 total
includes taxes & fees
Feb 25 - Feb 26
Transamerica Fit Jacareí

About this property

ibis Jacarei

3-star Jacarei hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Ibis Jacarei offers 130 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Jacarei hotel also offers an arcade/game room, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge).

Ibis Jacarei is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Kitchen Grill - This restaurant specializes in Regional cuisine and serves dinner only.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen Grill

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53.00 for adults and BRL 26.50 for children
  • Self parking fee: BRL 15.00 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Jacarei opening December 2016 Hotel
Ibis Jacarei opening December 2016
ibis Jacarei Hotel
Ibis Jacarei (opening December 2016)
ibis Jacarei Hotel
ibis Jacarei Jacarei
ibis Jacarei Hotel Jacarei

ibis Jacarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 205 reviews
Rating 8 - Good. 68 out of 205 reviews
Rating 6 - Okay. 9 out of 205 reviews
Rating 4 - Poor. 5 out of 205 reviews
Rating 2 - Terrible. 4 out of 205 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Stayed 1 night in Oct 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience.
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. Very good location in the city. The male receptionists are very polite and helpful. We checked in on 15/07/2024 around 7pm and the female receptionist was rude and not helpful. We told her that our room safe box was not working and her answer was that a lot of customers were having problems with the room safe so she told us to not use it. (Very Unprofessional) The next day was a male receptionist in the front desk and he was very polite and responsive. We told him about the safe box and he sent someone to fix the safe box right away. The hotel provides a good breakfast. The room is small but functional. This is the third time we stayed at Ibis hotel and again the male receptionists were excellent, but the female receptionist need some training/workshop on how to talk to customers.
Stayed 4 nights in Jul 2024

6/10 Okay

Gabriela

This hotel is one of a few options in town, the rooms are tiny and some of the staff is nice and helpful and some are just rude and not helpful at all.
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay… can’t wait to go back tomorrow..
Stayed 1 night in Jan 2022

10/10 Excellent

Wallan Herbert C. Dos

Stayed 3 nights in Jan 2022

8/10 Good

Eric, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was very dissappointed that the hotel did not have the Brazilian Regular Channels (Record and SBT). We asked the staff, but they didn't know what to do or why the channels didn't work. I didn't understand why these two regular channel was not available as it is free of charge in Brazil. The TV image was not good. We were very dissapointed as we could not watch our favorite free channels in Brazil.
Stayed 3 nights in Jul 2018

8/10 Good

Eric, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, Good hotel.
The bedroom was small but adequate. The shower was excellent. The building was cleaned and organized.
Stayed 3 nights in Jul 2017

10/10 Excellent

Claudionor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Welder

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Limpeza deixou a desejar
Para um padrão Íbis deixou muito a desejar. Limpeza precária, travesseiros e vaso sanitário sujo, lamentável. Café da manhã com frutas com aparência não agradável, itens sem placa de identificação. O funcionário que trabalha no turno da noite de cara emburrada, atendimento seco e nada gentil. Resumindo, padrão ibis de qualidade deixou muito a desejar
Stayed 1 night in Oct 2024

8/10 Good

Sirlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

LIGIA

Stayed 1 night in Oct 2024

8/10 Good

Marcelo

Stayed 1 night in Sep 2024

10/10 Excellent

Claudionor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatório
Stayed 3 nights in Sep 2024

10/10 Excellent

Clayton

Stayed 1 night in Sep 2024

8/10 Good

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ibis Jacarei
Bon rapport qualité prix
Stayed 5 nights in Sep 2024

8/10 Good

Paulo Sérgio Caetano de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Boa instalação. Local não agrada.
Stayed 2 nights in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Pode melhorar e muito
Para um padrão íbis pode melhorar e muito. Os copos disponibilizados no café da manhã estavam sujos, com marca de batom. Ovos mexidos estavam frio, itens sem identificação. O quarto também pode melhorar a limpeza, encontrei pertences (batom, esponja de maquiagem) de hospedes anteriores no chão, o que gera dúvidas quanto a qualidade da limpeza. O recepcionista da noite não é nada gentil e simpático, os funcionários da manhã são muito mais agradáveis. Precisam rever urgentemente a qualidade do atendimento no período noturno.
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024