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ibis Jacarei

3.0 star property

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Lounge
Exterior
Exterior
Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rua Tiradentes 299, Jacarei, Sao Paulo, 12308-470
  • Jacarei Shopping Center
    ‪5 min walk‬
  • SESC
    ‪15 min drive‬
  • Centervale Shopping Mall
    ‪15 min drive‬
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪20 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Transamerica Fit Jacareí

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (213)
$50 nightly
The price is $50 total
includes taxes & fees
Transamerica Fit Jacareí

About this property

ibis Jacarei

3-star Jacarei hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Ibis Jacarei offers 130 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Jacarei hotel also offers an arcade/game room, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge).

Ibis Jacarei is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Kitchen Grill - This restaurant specializes in Regional cuisine and serves dinner only.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen Grill

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53.00 for adults and BRL 26.50 for children
  • Self parking fee: BRL 15.00 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Jacarei opening December 2016 Hotel
Ibis Jacarei opening December 2016
ibis Jacarei Hotel
Ibis Jacarei (opening December 2016)
ibis Jacarei Hotel
ibis Jacarei Jacarei
ibis Jacarei Hotel Jacarei

ibis Jacarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 230 reviews
Rating 8 - Good. 75 out of 230 reviews
Rating 6 - Okay. 11 out of 230 reviews
Rating 4 - Poor. 6 out of 230 reviews
Rating 2 - Terrible. 4 out of 230 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Stayed 1 night in Mar 2025

6/10 Okay

Elisandra

Business traveler
Liked: Cleanliness, staff & service

A Basic Stay at Ibis Jacareí

We stayed at Ibis Jacareí for one night after visiting Guararema, on our way to São Lourenço, MG. Having previously stayed at Ibis São Bernardo do Campo, we expected the same friendly service, but instead, we encountered basic service, with staff appearing tired and showing no extra attention beyond the necessary. Since we were unfamiliar with the area, their lack of interest in helping was disappointing. Another issue was the parking fee. At check-in, we were told we had to pay, even though the reservation stated it was free. Fortunately, the morning staff confirmed it was included. The room was very basic, with worn-out towels, one smaller and even with small holes. The bed was also less comfortable than the one at Ibis São Bernardo, which also provided complimentary shampoo. However, a positive aspect was the beautiful and pleasant city view. The location was excellent, inside a shopping center that complemented the hotel's breakfast. We also enjoyed a specialty coffee at Cheirin Bão, a healthier, authentic Minas Gerais coffee. Overall, Ibis Jacareí could improve its service and comfort to match the higher standards of Ibis São Bernardo, where we had a much better experience.
Nice Jacareí views
Great Breakfast
Nice bar
Great Shopping area next to Ibis
Stayed 1 night in Feb 2025

10/10 Excellent

PAULO, Sao Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot way too tight.
Stayed 3 nights in Nov 2024

10/10 Excellent

Beatriz

Stayed 1 night in Oct 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience.
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. Very good location in the city. The male receptionists are very polite and helpful. We checked in on 15/07/2024 around 7pm and the female receptionist was rude and not helpful. We told her that our room safe box was not working and her answer was that a lot of customers were having problems with the room safe so she told us to not use it. (Very Unprofessional) The next day was a male receptionist in the front desk and he was very polite and responsive. We told him about the safe box and he sent someone to fix the safe box right away. The hotel provides a good breakfast. The room is small but functional. This is the third time we stayed at Ibis hotel and again the male receptionists were excellent, but the female receptionist need some training/workshop on how to talk to customers.
Stayed 4 nights in Jul 2024

6/10 Okay

Gabriela

This hotel is one of a few options in town, the rooms are tiny and some of the staff is nice and helpful and some are just rude and not helpful at all.
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay… can’t wait to go back tomorrow..
Stayed 1 night in Jan 2022

10/10 Excellent

Wallan Herbert C. Dos

Stayed 3 nights in Jan 2022

8/10 Good

Eric, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was very dissappointed that the hotel did not have the Brazilian Regular Channels (Record and SBT). We asked the staff, but they didn't know what to do or why the channels didn't work. I didn't understand why these two regular channel was not available as it is free of charge in Brazil. The TV image was not good. We were very dissapointed as we could not watch our favorite free channels in Brazil.
Stayed 3 nights in Jul 2018

8/10 Good

Eric, New York

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, Good hotel.

The bedroom was small but adequate. The shower was excellent. The building was cleaned and organized.
Stayed 3 nights in Jul 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Lugar agradável, tudo muito limpo, lugar tranquilo, café da manhã maravilhoso, fiquei hospedado 2 dias, fui com minha namorada, participei de uma corrida de montanha em Igaratá, o café da manhã aos finais de semana é servido até as 11hs da manhã e isso me ajudou muito, pq participei da corrida no Domingo e pude chegar no hotel na volta e desfrutar da comida oferecida.. Único ponto que poderia melhorar é o fato de que toda vez que precisamos sair com o carro é necessário validar o ticket na recepção primeiro, sendo que já paguei as diárias no ato do check-in.
Stayed 2 nights in Mar 2025

8/10 Good

Anderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem com bom custo-benefício

Tive uma boa estadia no Ibis Jacareí. Fui bem atendido, a limpeza do quarto foi realizada todos os dias, o café da manhã possui uma boa variedade de alimentos. A cama não é tão confortável e nem os travesseiros, mas talvez seja apenas uma questão pessoal minha de gosto. Senti falta de uma lixeira no quarto. No geral, foi uma boa estadia e, se preciso, me hospedarei novamente no hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pode melhorar, pequenos ajustes

O atendimento da recepção no período noturno foi muito bom, rápido e prático. O café da manhã carece de mais cuidado e atenção, talheres e pratos molhados e sujos. Mais de 30 minutos para repor uma garrafa de leite quente, guardanapos e sachês de açúcar/adoçante faltando reposição. Em resumo, pode melhorar para ter um padrão de qualidade melhor.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Stayed 3 nights in Feb 2025

6/10 Okay

Wel

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

O atendimento noturno da recepção pode melhorar, me refiro ao atendimento por parte dos meninos. O atendimento das meninas são muito mais gentis e receptivos.
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2025

10/10 Excellent

herly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

MARCO A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Poderia ser melhor ...

1 - Atendimento na recepcao bom e gentil mas nao consederam nenhum traviseiro extra quando pedimos.... 2 - Pedimos cama extra e nao havia nenhum preparo na nossa chegada...ofereceram um sofa cama bem velho e rasgado... 3 - Cafe da manha muito bom, mas talherem mal lavados... Enfim, nao voltaria a me hospedar nesse hotel....
Stayed 2 nights in Feb 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Raúl

Liked: Cleanliness, staff & service
Propiedad aceptable
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pode melhorar

Para um padrão íbis pode melhorar ! A limpeza e falta de cuidado com alguns detalhes são pontos reincidentes neste hotel. Café da manhã sem identificação nos itens, isso demonstra falta de cuidado e padrão da marca. Por exemplo, mais de uma opção de bolo e nenhuma placa sinalizando o sabor. O mesmo ocorre com outros itens, são detalhes, mas que fazem a diferença. Talheres e copos sujos, inaceitável ! Acredito que o hotel carece de mais cuidado e gestão
Stayed 1 night in Dec 2024