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Portal Palace Hotel

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Portal Palace Hotel

Exterior
Sport court
Free WiFi, bed sheets, wheelchair access
Exterior
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Explore the area

Map
Av. Itaguaçu, 618, Aparecida, SP, 12570-000
  • Nativity Scene Hill - Shrine of Our Lady Aparecida
    5 min walk
  • Basilica of the National Shrine of Our Lady of Aparecida
    7 min walk
  • Bontur Aerial Cable Cars
    9 min walk

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi, bed sheets, wheelchair access

Standard Quadruple Room

  • 107640 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets, wheelchair access

Standard Triple Room

  • 107640 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets, wheelchair access

Standard Double Room

  • 107640 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hotel Caminho do Rosário

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (130)
The price is $28
per night
$30 total
includes taxes & fees
Jan 7 - Jan 8
Hotel Caminho do Rosário

About this property

Portal Palace Hotel

3-star Aparecida hotel walkable to Basilica of the National Shrine of Our Lady of Aparecida
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Portal Palace Hotel offers 50 air-conditioned accommodations with hair dryers and ceiling fans. 32-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Parking is available onsite for a surcharge.

Portal Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Portal Palace Hotel has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 8:30 PM; BRL 35 per night; reservations required
  • Uncovered self parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: BRL 35.00 per night
  • Nearby parking fee: BRL 35.00 per night (328 ft away; open 6:00 AM to 8:30 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Portal Palace Hotel Hotel
Portal Palace Hotel Aparecida
Portal Palace Hotel Hotel Aparecida

Portal Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 116 reviews" "
Rating 8 - Good. 31 out of 116 reviews" "
Rating 6 - Okay. 16 out of 116 reviews" "
Rating 4 - Poor. 13 out of 116 reviews" "
Rating 2 - Terrible. 17 out of 116 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alessandra

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. Got locked out of the room and had to wait almost an hour to get the locksmith to open the door… Property in need of desperate renovations. Don’t stay there, trust me
Stayed 1 night in Dec 2023

4/10 Poor

Valdinei

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Razoável, internet ruim não pegava, cama de casal é duas camas de solteiro unidas, no anúncio do hotel diz que tem estacionamento mais não é verdade o estacionamento é o do santuário e é pago.
Stayed 3 nights in Sep 2024

10/10 Excellent

Renata Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Wallacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ieda M N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi otima estadia, muito próximo do Santuario. Acomodacoes, refeicao excelentes.
Stayed 1 night in Sep 2024

8/10 Good

Maria de F do C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Matheus

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar!
Não poderia esperar grande estadia de um hotel de baixo custo, mas tem coisas que não precisam de luxo ou dinheiro para fornecer, como a educação dos atendentes! Fomos muito mal recebidos pelo rapaz da recepção. O hotel não disponibiliza estacionamento (estava na descrição do mesmo). Os lençóis e fronhas estavam sujos quando chegamos, o banheiro também! O box do banheiro não fechava por completo, o que fez molhar todo o banheiro. A ducha é muito boa, não tenho como falar mal. O café da manhã também surpreendeu, básico mas muito bem servido. Conclusão, espero não precisar voltar a me hospedar nele!
Stayed 1 night in Aug 2024

4/10 Poor

Ricardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Desapontada, limpeza do quarto e do banheiro muito ruim. Ficamos 3 dias hospedados, nem o básico como repor os papel higiênico fazem, tivemos que pedir na recepção. Ao tomar banho, o banheiro molha todo. Café da manhã razoável
Stayed 3 nights in Jul 2024

4/10 Poor

Edilson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Telefone nao funciona tentarmos ligar varias vez para hotel nao conseguir / cama e muito ruim / travesseiro tambem era muito ruim / eu e minha esposa nao conseguimos dormir sem falar no barulho a noite toda: Nao recomendo
Stayed 1 night in Jul 2024

8/10 Good

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Edina

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

João P A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Eclailton

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Erenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Jul 2024

2/10 Terrible

Áurea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Geissiane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor hotel que já fiquei em Aparecida, quarto com ar condicionado, escuro a noite, chuveiro maravilhoso. Moço da recepcao a noite um amor, super educado e solocito. Cafe da manhã simples mais muito gostoso, café quente. Enfim amei a estadia e voltarei.
Stayed 3 nights in Jul 2024

8/10 Good

Claudio

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Péssimo não recomendo
Atendimento da recepção PÉSSIMO, cuidado pois tentaram me cobrar duas vezes, já havia pago pelo site, não há estacionamento, ar condicionado estragado, ventilador de teto estava a ponto de cair, enfim, horrível, não recomendo.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
melhor custo beneficio!
Stayed 2 nights in Jun 2024

6/10 Okay

credcesta

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom, para passar uma noite
Stayed 1 night in Jun 2024

10/10 Excellent

Maricélia

Liked: Staff & service
Preço Justo!
Hotel dentro das espectativas, atendeu a nossa necessidade de uma noite, a vista da Janela é voltada para a Basílica inteira, muito linda! Preço justo!
Stayed 1 night in Jun 2024