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POUSADA DE CHARME VILA NATAL

5.0 star property

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Photo gallery for POUSADA DE CHARME VILA NATAL

Free daily buffet breakfast
Suite Master India com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Front of property
42-inch LED TV with digital channels, TV, Netflix
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Parking included
  • Free WiFi
$54
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
Rua Serafim Capela, 400 - Vila Natal, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪5 min drive‬
  • Place, Elephant Hill Viewpoint
    ‪5 min drive‬
  • Place, Baden Baden Brewery
    ‪9 min drive‬

Room options

View all photos for Suite Master India com Lareira

View from room

Suite Master India com Lareira

  • 820 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master Bali

Suite Master Bali | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Master Bali

  • 807 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master Africa

Suite Master Africa | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Master Africa

  • 807 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior Marrocos

Suite Junior Marrocos | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior Marrocos

  • 301 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • 3 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 230 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Master Turquia com Lareira

Suite Master Turquia com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Master Turquia com Lareira

  • 624 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executiva com Vista Montanha

Suite Executiva com Vista Montanha | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Executiva com Vista Montanha

  • 215 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master Oriental com Lareira

Suite Master Oriental com Lareira | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Master Oriental com Lareira

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Duplo Economico no Terreo

Quarto Duplo Economico no Terreo | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Quarto Duplo Economico no Terreo

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed

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About this property

POUSADA DE CHARME VILA NATAL

5-star Campos do Jordão pousada close to Xylography Museum
This smoke-free pousada features a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a business center, conference space, and concierge services are onsite.
POUSADA DE CHARME VILA NATAL offers 17 accommodations with complimentary bottled water and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium digital channels, first-run movies, and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Campos do Jordão pousada provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The pousada offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a business center and a meeting room. Event facilities measuring 1000 square feet (93 square meters) include conference space. This Beaux Arts pousada also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in December 2022.

POUSADA DE CHARME VILA NATAL is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Horseback riding/rentals
  • Shopping
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Fireplace in lobby
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pousada Design Charme Vila Natal
Pousada Design Charme Vila Natal Campos do Jordao
Pousada Design Charme Vila Natal Pousada
Pousada Design Charme Vila Natal Pousada Campos do Jordao
Pousada Design Charme
Design Charme Vila Natal
Pousada Design de Charme Vila Natal
Luxo em Hospitalidade Pousada Campos do Jordao
Luxo em Hospitalidade Campos do Jordao
Luxo em Hospitalidade
sign Charme Vila Natal
Pousada Charme Vila Natal Campos do Jordao
Campos do Jordao Pousada de Charme Vila Natal Pousada (Brazil)
Pousada de Charme Vila Natal Campos do Jordao
Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal
Pousada Design de Charme Vila Natal
Charme Vila Natal
Pousada Design Charme Vila Natal
Pousada Charme Vila Natal
O Luxo em Hospitalidade Pousada
Brazil De Charme Vila Natal

Reviews

POUSADA DE CHARME VILA NATAL Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 124 reviews
Rating 8 - Good. 31 out of 124 reviews
Rating 6 - Okay. 13 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

Reviews

6/10 Okay

Alexandre Pereira, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet acess was very bad in my room

10/10 Excellent

ciro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Minha família adorou. Viajo muito e considero três critérios básicos de uma boa hospedagem. Conforto da cama, ducha e café da manhã (além das condições do imóvel). E em todos muito bem. Adorei a liberdade de escolha para o café, mesmo acordando tarde, pela primeira vez não fiquei nenhum dia sem café, que é ótimo por sinal e o atendimento é muito bom. Certamente eu, minha esposa e filha voltaremos.
Stayed 3 nights in Jun 2025

8/10 Good

Renato

Stayed 1 night in May 2025

10/10 Excellent

Ruziel

Stayed 1 night in Jun 2025

8/10 Good

Oberdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JEFERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento e ambiente nota 10

Nossa estadia foi de apenas 1 dia, resolvida de última hora, para estender uma viagem que não queríamos encerrar, e não podíamos ter finalizado esse momento de forma mais bonita. Nossa experiência na pousada foi impecável, onde tudo era muito bonito, limpo e bem cuidado. Os proprietários estão realizando mudanças importantes nas instalações e assumiram há pouco tempo, e já se nota que a qualidade do serviço está perfeita. Eles nos mostraram os planos futuros e tenho certeza de que será uma hospedagem de muito sucesso na região de Campos do Jordão. Desde o primeiro momento, fomos acolhidos com muita empatia, cordialidade e tudo que uma estadia de primeira tem a oferecer. Nota 10!
Stayed 1 night in May 2025

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada excelente com serviço nota mil !!!

Nossa estadia foi maravilhosa, todas as pessoas foram atenciosas e fizeram de tudo para tornar a nossa estadia perfeita! O café da manhã é realmente completo, oferecem opções de tapiocas e ovos preparados na hora! Com um ambiente espetacular! A estrutura da pousada é rústica, com uma limpeza impecável e toda a decoração com as características da pousada, materiais de qualidade oferecidos no enxoval do quarto! Uma experiência que recomendo!
Stayed 3 nights in Apr 2025

10/10 Excellent

NIETE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Priscila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente local

Quarto muito confortável e luxuoso , banheira muito fantástica e café da manhã fabuloso, tem de tudo e com muita fartura .. Voltarei mais vezes com certeza
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível , confortável, limpo , local silencioso, no meio da montanha, super recomendo…..
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JERSINA

Stayed 1 night in Oct 2024

10/10 Excellent

Marcelo O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Pousada, realmente 5 estrelas. O café da manhã nos surpreendeu, muito completo com ovos mexidos e omelete feitos na hora, uma delícia. O conforto é maravilhoso o ambiente de cair o queixo, parece uma galeria de arte fora do Brasil. Funcionários muito atenciosos, a limpeza impressiona, voltaremos com certeza.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria de Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma estadia excelente, desde travesseiros de pluma de ganso, enxoval de marca famosa, Chic, limpeza impecável e no café da manhã tem até tâmara árabe. O ponto alto foi o atendimento, pois estávamos comemorando aniversário de casamento e por surpresa ganhamos uma caixa de chocolate artesanal de Campos do Jordão
Stayed 1 night in Aug 2024

4/10 Poor

D'Core

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A pousada tem seu charme, o problema que tem um barulho insuportável no telhado parece que tem pessoas andando, uma tecla como se fosse de luz que toda hora ligava e desligava era meio assustador, fomos usar a banheira na hora de esvaziar alagou o banheiro inteiro , o proprietário falou que tinha que deixar a agua sair aos poucos ai no outro dia usamos só o chuveiro que tbm molhou todo banheiro, sem contar que tinha uma rua de chão totalmente esburacada e a vaga de garagem que eles falam que existe e mentira, o carro fica na rua enchendo de pó , então a experiência não foi boa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edson Hakumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência incrível, ainda mais para casais

Experiência incrível! Além do preço super bacana, que ajudou muito, o ambiente é muito acolhedor. Os funcionários estão sempre disponíveis e dispostos a ajudar, respondendo todas as dúvidas de maneira rápida e eficiente. A limpeza do local também é impecável! Pegamos a suíte master Turquia, com banheira e lareira, e foi o máximo! Ainda, o estabelecimento é relativamente perto dos principais pontos de Campos, especialmente de carro. Tudo muito bom, com um café da manhã bem completo e com direito a música ao vivo! Com certeza recomendamos!
Stayed 1 night in Sep 2022

10/10 Excellent

Valmir

Stayed 1 night in Sep 2022

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities, room comfort

Tempo cronometrado para o banho

Ficamos num Quarto ao lado da recepção (muito barulhento). Ao chegarmos encontramos o banheiro (vaso sanitário) sujo. Teto do banheiro mofado. Não havia cobertor no quarto (conseguimos um bem Fininho mediante solicitação). A pousada estipula tempo máximo de 18 minutos para o banho. Caso contrário a caldeira esfria e demora 40 minutos para esquentar novamente. Nunca vi isso em lugar nenhum! A sorte é que estávamos apenas em duas pessoas. Ficamos imaginando a logística de uma família com 4 pessoas para tomar banho no local. Na entrada da pousada tem vaga para uns 3 ou 4 carros. Do outro lado da rua cabem mais uns 5 ou 6 carros. O gerente disse que acomoda ao 17 carros. Não sei como! Café da manhã razoável. Apesar da distância do centro, o caminho até a pousada não é ruim, há um Pequeno trecho sem asfalto já na rua da pousada. A relação custo X beneficio não compensa. Não recomento e não voltaria a me hospedar lá.
Stayed 1 night in Sep 2022

6/10 Okay

Marcio

Stayed 2 nights in Sep 2022

10/10 Excellent

ROSANE PEIXOTO

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

João Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito aconchegante

Adorei. Staff muito receptivos, ambiente muito bonito. Conforto dos quartos sensacional. Obrigado
Stayed 2 nights in Nov 2021

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021