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Pousada de Charme Vila Natal - Design & Art Signature

5.0 star property

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January 2025

Photo gallery for Pousada de Charme Vila Natal - Design & Art Signature

Suite Junior Marrocos | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Suite Junior Marrocos | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
42-inch LED TV with digital channels, TV, Netflix
42-inch LED TV with digital channels, TV, Netflix
42-inch LED TV with digital channels, TV, Netflix

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

Map
Rua Serafim Capela, 400 - Vila Natal, Campos do Jordão, SP, 12460-000
  • Centro Universitário Senac - Campos do Jordão
    3 min drive
  • Araucaria Chocolate Factory
    4 min drive
  • Campos do Jordão Convention Center
    6 min drive

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Bathroom

CAMINHO DAS PEDRAS POUSADA DE CHARME

Parking included
Free WiFi
Room service
Housekeeping
4.2 out of 5, Very Good, (121)
The price is $112
per night
$118 total
includes taxes & fees
Jan 1 - Jan 2
CAMINHO DAS PEDRAS POUSADA DE CHARME

About this property

Pousada de Charme Vila Natal - Design & Art Signature

5-star Campos do Jordão pousada close to Xylography Museum
This smoke-free pousada features a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a business center, conference space, and concierge services are onsite.
Pousada de Charme Vila Natal - Design & Art Signature offers 17 accommodations with complimentary bottled water and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium digital channels, first-run movies, and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Campos do Jordão pousada provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The pousada offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a business center and a meeting room. Event facilities measuring 1000 square feet (93 square meters) include conference space. This Beaux Arts pousada also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in December 2022.

Pousada de Charme Vila Natal - Design & Art Signature is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Horseback riding/rentals
  • Shopping
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pousada Design Charme Vila Natal
Pousada Design Charme Vila Natal Campos do Jordao
Pousada Design Charme Vila Natal Pousada
Pousada Design Charme Vila Natal Pousada Campos do Jordao
Pousada Design Charme
Design Charme Vila Natal
Pousada Design de Charme Vila Natal
Luxo em Hospitalidade Pousada Campos do Jordao
Luxo em Hospitalidade Campos do Jordao
Luxo em Hospitalidade
sign Charme Vila Natal
Pousada Charme Vila Natal Campos do Jordao
Campos do Jordao Pousada de Charme Vila Natal Pousada (Brazil)
Pousada de Charme Vila Natal Campos do Jordao
Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal
Pousada Design de Charme Vila Natal
Charme Vila Natal
Pousada Design Charme Vila Natal
Pousada Charme Vila Natal
O Luxo em Hospitalidade Pousada
Brazil De Charme Vila Natal

Pousada de Charme Vila Natal - Design & Art Signature Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 100 reviews" "
Rating 8 - Good. 25 out of 100 reviews" "
Rating 6 - Okay. 12 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexandre Pereira, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet acess was very bad in my room

10/10 Excellent

Marcelo O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Pousada, realmente 5 estrelas. O café da manhã nos surpreendeu, muito completo com ovos mexidos e omelete feitos na hora, uma delícia. O conforto é maravilhoso o ambiente de cair o queixo, parece uma galeria de arte fora do Brasil. Funcionários muito atenciosos, a limpeza impressiona, voltaremos com certeza.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria de Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma estadia excelente, desde travesseiros de pluma de ganso, enxoval de marca famosa, Chic, limpeza impecável e no café da manhã tem até tâmara árabe. O ponto alto foi o atendimento, pois estávamos comemorando aniversário de casamento e por surpresa ganhamos uma caixa de chocolate artesanal de Campos do Jordão
Stayed 1 night in Aug 2024

4/10 Poor

D'Core

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A pousada tem seu charme, o problema que tem um barulho insuportável no telhado parece que tem pessoas andando, uma tecla como se fosse de luz que toda hora ligava e desligava era meio assustador, fomos usar a banheira na hora de esvaziar alagou o banheiro inteiro , o proprietário falou que tinha que deixar a agua sair aos poucos ai no outro dia usamos só o chuveiro que tbm molhou todo banheiro, sem contar que tinha uma rua de chão totalmente esburacada e a vaga de garagem que eles falam que existe e mentira, o carro fica na rua enchendo de pó , então a experiência não foi boa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edson Hakumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, ainda mais para casais
Experiência incrível! Além do preço super bacana, que ajudou muito, o ambiente é muito acolhedor. Os funcionários estão sempre disponíveis e dispostos a ajudar, respondendo todas as dúvidas de maneira rápida e eficiente. A limpeza do local também é impecável! Pegamos a suíte master Turquia, com banheira e lareira, e foi o máximo! Ainda, o estabelecimento é relativamente perto dos principais pontos de Campos, especialmente de carro. Tudo muito bom, com um café da manhã bem completo e com direito a música ao vivo! Com certeza recomendamos!
Stayed 1 night in Sep 2022

10/10 Excellent

Valmir

Stayed 1 night in Sep 2022

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities, room comfort
Tempo cronometrado para o banho
Ficamos num Quarto ao lado da recepção (muito barulhento). Ao chegarmos encontramos o banheiro (vaso sanitário) sujo. Teto do banheiro mofado. Não havia cobertor no quarto (conseguimos um bem Fininho mediante solicitação). A pousada estipula tempo máximo de 18 minutos para o banho. Caso contrário a caldeira esfria e demora 40 minutos para esquentar novamente. Nunca vi isso em lugar nenhum! A sorte é que estávamos apenas em duas pessoas. Ficamos imaginando a logística de uma família com 4 pessoas para tomar banho no local. Na entrada da pousada tem vaga para uns 3 ou 4 carros. Do outro lado da rua cabem mais uns 5 ou 6 carros. O gerente disse que acomoda ao 17 carros. Não sei como! Café da manhã razoável. Apesar da distância do centro, o caminho até a pousada não é ruim, há um Pequeno trecho sem asfalto já na rua da pousada. A relação custo X beneficio não compensa. Não recomento e não voltaria a me hospedar lá.
Stayed 1 night in Sep 2022

6/10 Okay

Marcio

Stayed 2 nights in Sep 2022

10/10 Excellent

ROSANE PEIXOTO

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

João Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito aconchegante
Adorei. Staff muito receptivos, ambiente muito bonito. Conforto dos quartos sensacional. Obrigado
Stayed 2 nights in Nov 2021

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

José Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A estadia foi boa. O lugar é agradável e o café da manhã é ótimo. No entanto, o atendimento foi um pouco displicente, no primeiro dia não conseguimos tomar banho quente e não atentaram para o meu status do Hotéis.com, não fornecendo os amenities da categoria Gold
Stayed 3 nights in Sep 2021

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada incrível, superou expectativas
Pousada incrível, muito charmosa desde a decoração, recepção, acomodações em perfeito estado! Encantada com o atendimento, vista incrível na sacada, com ótimo panorama do alto da cidade! Café da manhã espetacular sendo um diferencial em relação a outros lugares já visitados! Parabéns!! Recomendo e certamente voltarei neste lugar incrível e espetacular! Sucesso!!
Stayed 1 night in Aug 2021

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada Fantástica e Sensacional!!!!
Incrível!!! Quarto maravilhoso, muito limpo, decoração linda, amplo com uma linda sacada, roupas de cama e banho excelentes, cama muito confortável, excelente chuveiro e banheira, televisão enorme e com diversos canais, serviço de quarto diário na troca de toalhas e limpeza, aquecedores excelentes, café da manhã muito bom, (Servem Frizante Lambrusco) e o melhor…. Vai até bem tarde então dá para descansar muito mais. Todo o Staff do local te deixam híper a vontade, sendo muito mais confortável nossa estadia. As áreas comuns são lindas, decoradas com muito amor e carinho pelos donos que estão sempre presentes. Tem um lindo bar, uma mesa de sinuca, balanço, sofás, poltronas, lareira, além da decoração que transformam essa linda pousada em uma verdadeira galeria de artes. Foram 3 dias muito agradáveis, com a Dé fazendo de tudo para nos sentirmos acolhidos. Recomendo a todos e em breve voltaremos. Beijos Cibelle e Davi.
Stayed 3 nights in Jul 2021

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada aconchegante e muito bem decorada
Meu feriado na pousada foi muito agradável. Quarto com cama confortável, roupa de cama limpa e quente. Aquecedor no quarto. Chuveiro quente. Café da manhã incrível, com frutas, paes, bolos, cereal, espumante. E o mais legal: ao som de um violoncelo. Donos muito simpáticos. Local muito bonito. Longe do centro mas muito acessível de carro. Eu prefiro longe do tumulto.
Stayed 3 nights in Jun 2021

6/10 Okay

RENATA

Traveled with family
Disliked: Cleanliness, room comfort
A estadia foi boa porém a localização é ruim difícil acesso a limpeza deixa a desejar cafe da manha demorou um pouco a sair no horário combinado.
Stayed 1 night in Apr 2021

6/10 Okay

Gabriela

Liked: Staff & service, property conditions & facilities
O Atendimento faz a diferença.
Pousada um pouco distante do Capivari, mas com fácil acesso, alguns itens de conforto a serem melhorados como fixação de televisor, falta de frigobar no quarto, adequação dos registros de agua e limpeza e conferencia do banheiro antes da entrega do quarto ao hospede. E necessário informar que são diversas escadas. Mas superado a primeira vista e distancia, a pousada ganha em simpatia e atendimento, sem falar que o café da manhã surpreendeu, nada demais, mas com muito carinho e atenção a todos.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2020

8/10 Good

david

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal super atencioso, ambiente tranquilo, quarto muito aconchegante, estacionamento em frente, café da manhã legal, fiquei na suíte Marrocos Junior, eu e minha namorada recomendamos.
Stayed 2 nights in Oct 2020