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West Hotel

4.0 star property

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Photo gallery for West Hotel

Minibar, in-room safe, desk, blackout drapes
Indoor pool, outdoor pool, sun loungers
View from room
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Parking included

Explore the area

Map
88-90-92 Hai Ba Trung Street, Can Tho, 92000
  • Ninh Kieu Park
    ‪3 min walk‬
  • Ong Temple
    ‪8 min walk‬
  • Ong Pagoda
    ‪8 min walk‬
  • Can Tho (VCA)
    ‪23 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 344 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

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Building design

Wink Hotel Can Tho - Full 24hrs stay

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, (53)
The price is $44
per night
$50 total
includes taxes & fees
Mar 9 - Mar 10
Wink Hotel Can Tho - Full 24hrs stay

About this property

West Hotel

4-star hotel in Ninh Kiều
This hotel features an indoor pool, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
West Hotel offers 80 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, West Hotel provides a fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
West Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 341000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 650000 per vehicle (one way)
  • Rollaway bed fee: VND 341000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

West Hotel Can Tho
West Can Tho
West Hotel Hotel
West Hotel Can Tho
West Hotel Hotel Can Tho

West Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 101 out of 268 reviews
Rating 8 - Good. 114 out of 268 reviews
Rating 6 - Okay. 40 out of 268 reviews
Rating 4 - Poor. 12 out of 268 reviews
Rating 2 - Terrible. 1 out of 268 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

NGUYEN TUAN ANH

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not booking this hotels.
Price on Hotels.com is trible another app. They changed booking ID. Breakfast is bad. Room is old and very small. Welcome to prison.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old hotel. Cockroaches on the floor, no light in common area. Good central location but in the middle of the fish market
Stayed 1 night in Apr 2021

8/10 Good

Hoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated outside but comfy
Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice bath tub and the hairdryer worked very well. Great breakfast and there are free bicycles for hotel guests to use. The lobby decor might seem outdated but the rooms were refurbished, clean and comfy. We were served a welcome drink when we arrived and they let us check in early. Location is very near to the night market and the quay that is the starting point of the floating market excursion. The road to the hotel is a bit hard to manoeuvre as the local market (sells raw meats & veggies) is just below. Our taxi from the airport didn't know how to get here and dropped us 200m from the hotel because the road in front of the main entrance is closed daily from 6am to 6pm. There is actually a back entrance where cars can pass thru.
Stayed 1 night in Oct 2019

10/10 Excellent

Dirk Folke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location staff pool room..............l...l.l.
Stayed 2 nights in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services. The rooms are clean; the foods are good with good customer services
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff service, very friendly, room is very clean.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

4/10 Poor

duke

Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down
Stayed 1 night in Oct 2018

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The staff was really helpful! They book a tour for us and they guve us great tips! You can have bikes for free :) And the pool has and amazing view!! I love this place!
Stayed 1 night in Sep 2018

8/10 Good

Nicolas

Liked: Room comfort
Great value and fun location
A solid 3 star hotel which could regain 4 star with some updates. The rooftop pool overlooking the city is nice and the location right in the local market is fantastic. Five minute walk to get to the center of town. It’s former luxury can be seen but it’s tired. The staff is nice but there is limited English. The breakfast is OK and the Wi-Fi is a little slow. It’s a great value.
Stayed 1 night in Aug 2018

10/10 Excellent

maggie, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Right in middle of true local markets Great rooftop pool and view and lots of atmosphere
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Aug 2018

8/10 Good

Bruce, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close proximity to local shop and Nink Kieu
Very friendly and helpful staffs, willing to assist with all your needs
Stayed 3 nights in Aug 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Hotel is GREAT! ...but call ahead to confirm
West Hotel is an amazing place to stay. It is in a beautiful part of town, where you can walk out and immediately see a culturally rich street full of freshly caught fish, many types of fruits, not many tourists, and friendly people. The service was amazing as well. We wanted to go to the floating markets, but wanted to take a private boat (instead of a touristy boat), just me and my boyfriend (and the boat driver). West Hotel was able to accommodate this request with flying colors. Not only were they able to get us a friendly boat driver who would take us out at 4:30am until 11:30am, but they had a delicious breakfast ready for us at this time as well. We went to the floating markets, a fruit garden, a noodle factory, and more. It was absolutely wonderful. The only concern we had while staying at this hotel was nothing to do with West Hotel, but a problem that has been occurring with Hotels.com throughout our two weeks in Vietnam. For every hotel that we've gone to, there's been some sort of issue where the hotel is unable to see our Hotels.com booking because it is not going through from Hotels.com. Luckily, we just show them our booking confirmation once we get there and after waiting about 10 min or so, we are accommodated by the hotel....but Hotels.com really needs to fix this. If the hotels are all booked, they might not have been able to accomodate us. I recommend calling hotels booked through Hotels.com in advance to make sure they are aware of your reservation.
Stayed 1 night in Jul 2018

4/10 Poor

Holly

Liked: Staff & service
Disliked: Cleanliness
Below average stay
Staff were very helpful, especially the front desk. However we stayed in a room on the fourth floor, I won't say which one specifically, and I noticed when we checked in the window ledge was very grubby, I didn't want to complain at the time as it seemed minor but when it rained it resulted in small dead flies being blown across the room. I wish I'd taken pictures to upload here but when it was at it's worst I did not want the pictures on my phone reminding me. The pool also looked as though it needed a clean, everything else however was in decent condition. I've had better breakfasts though. Unfortunately although the hotel itself is relatively nice it's on a market street which, as with most Vietnamese markets, smells of fish and sour fruit. Although this is not the hotels fault, just something to consider.
Stayed 3 nights in Jul 2018

6/10 Okay

James

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Yim, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
The hotel was nice overall but I especially liked the staff of the hotel. Staff at the reception was so nice, smart, friendly and helpful. They helped us solve all our problems and responded to all our requests including recommending restauants which opens till late, booking a boat tour at reasonable price, booking bus tickets back to HCMC and even packing our breakfast for us to take away early in the morni g when we did the boat tour.
Stayed 1 night in Jun 2018

6/10 Okay

michael

Liked: Staff & service
Bad location close to the night market and that’s the only good thing

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Dirty bad ac and charged extra for my wife
Dirty bathroom. Shower didnot close water everywhere. Breakfast was lame. Ac did not cool. When complained, was told we'll make it better next time. Upon check out, not checkin, charged extra 100,000 dong for my wife.
Stayed 1 night in May 2018

4/10 Poor

Rafael, Houston, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition
Hotel is abandoned and in need of attention to its condition. My room was in terrible condition and needs lots of cosmetic work. I have included pictures. However the breakfast was excellent. Covenient location but the market in front smells horrible and is very loud.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
West Hotel - Jan 2018
Hotel decor was garish and although the bed was clean, the room itself hadn't been cleaned properly - I had to wipe the surfaces down myself when I checked it.
Stayed 2 nights in Jan 2018

8/10 Good

Daniel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, right at the market
The hotel is right at the market, but despite it being busy the whole day, my room was quiet. Walking distance to the pier, many restaurants. Great, helpful staff, good breakfast, good Wi-Fi.
Stayed 3 nights in Jan 2018

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Picture looks better that reality Corridor are dark , basic rooms Market is on the street so very busy in the morning
Stayed 1 night in Dec 2017