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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Outdoor pool
1 bedroom, minibar, in-room safe, desk
Outdoor pool
1 bedroom, minibar, in-room safe, desk
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym

Explore the area

Map
770 South Main Street, Canandaigua, NY, 14424
  • Canandaigua City Pier
    ‪3 min walk‬
  • Roseland Waterpark
    ‪5 min drive‬
  • CMAC Performing Arts Center
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪47 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds (Lake)

1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds (Lake)

  • 360 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, Multiple Beds (Cottage)

1 bedroom, minibar, in-room safe, desk

Room, Multiple Beds (Cottage)

  • 360 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Lake)

  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed - ADA

1 bedroom, minibar, in-room safe, desk

Cottage, 1 King Bed - ADA

  • 360 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

1 bedroom, minibar, in-room safe, desk

Cottage, 2 Queen Beds - ADA

  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (Town)

1 bedroom, minibar, in-room safe, desk

Room, Multiple Beds (Town)

  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (Town)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Woods)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Woods)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

1 bedroom, minibar, in-room safe, desk

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

1 bedroom, minibar, in-room safe, desk

Suite (Dressing)

  • 574 sq ft
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | 1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds (Town)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds (Woods) - ADA

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Lake)

  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bridal)

1 bedroom, minibar, in-room safe, desk

Suite (Bridal)

  • 574 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds (Woods)

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds (Woods)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Lake House on Canandaigua

4.5-star Canandaigua hotel walkable to Canandaigua Lake
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a conference center are onsite.
The Lake House on Canandaigua offers 125 accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Lake House on Canandaigua features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 5000 square feet (465 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a library, and a garden. A complimentary area shuttle within 5 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

The Lake House on Canandaigua has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Rose Tavern - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Private wine tours

Family friendly

  • Fenced pool
  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (5,000 square feet of space)
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 125.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 319 reviews
Rating 8 - Good. 46 out of 319 reviews
Rating 6 - Okay. 15 out of 319 reviews
Rating 4 - Poor. 3 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, nice staff, very clean, restaurant was also very good.
Stayed 1 night in Feb 2025

8/10 Good

Elaine

Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service
A little pricey
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was unbelievable. Maintenance of sidewalks, parking lot and pool area during winter weather could have used a little more attention to prevent accidents.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and food is amazing, as is the Willowbrook Spa. Our room was very comfortable, quiet, and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh, Phoenixville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second day in less than a month because it’s such a great spot. The hotel is beautiful, the room is nicely equipped with anything you may need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice. Great area and great service.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities
Very polite staff beautiful room and view
Stayed 1 night in Jan 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 year anniversary ❤️

It was amazing. The spa was luxurious and the staff was super friendly. Hotel and restaurants were wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, good choices for dining, friendly service.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Rooms were amazing, I wish we had more time to hang out but still very much enjoyed our stay. The spa is wonderful too.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, East Amherst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Amenities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leigh, Phoenixville

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing gem within 20 mins drive to great skiing. Has every amenity you can think of… and more. Three dining options onsite offers convenience and variety. Will definitely return.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I wanted to get away for a short trip and The Lake House was wonderful. The staff were helpful and friendly, the hotel was beautiful and we especially loved having the driver available since it was so cold outside. Our favorite hangout was the Library in front of the fire and our favorite drink was served at The Sandbar. We stayed in a suite, which was fantastic. Already planning our next stay!
Stayed 1 night in Jan 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
The overall ambiance and staff customer service is outstanding as always
Stayed 1 night in Dec 2024