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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Outdoor pool, cabanas (surcharge), pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, cabanas (surcharge), pool umbrellas
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
$337
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Place, Canandaigua City Pier
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪38 min drive‬

Room options

View all photos for Cottage, 1 King Bed - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Bridal)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Bridal)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Dressing)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Cottage)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Cottage)

  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Lake)

9.0 out of 10
Wonderful
(7 reviews)
  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(11 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Lake House on Canandaigua

4.5-star Canandaigua hotel with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Additionally, a 24-hour fitness center, a poolside bar, and a conference center are onsite.
The Lake House on Canandaigua offers 124 accommodations with espresso makers and safes. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Lake House on Canandaigua features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of 4 meeting rooms and coworking spaces. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a library, and a terrace. An area shuttle within 5 miles and a beach shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

The Lake House on Canandaigua has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Rose Tavern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Library Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Reviews

The Lake House on Canandaigua Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 422 reviews
Rating 8 - Good. 55 out of 422 reviews
Rating 6 - Okay. 23 out of 422 reviews
Rating 4 - Poor. 6 out of 422 reviews
Rating 2 - Terrible. 9 out of 422 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

The old hotel. The facility needs some updating.

The facility needs to be updated to be a modern first class destination. The rooms are missing some of the basic that are found in most every decent hotel. The shower didn't work properly, no trash can, no hair dryer, only 2 hangers in the closet etc. For the price we will find another first class location..
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Amenities
Could not have been more beautifully landscaped with an abundance of gorgeous flowers snd bushes..The inside was tastefully decorated, comfortable furnishings, and beautiful views of the Lake...
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2025

10/10 Excellent

Cassandre

Stayed 1 night in Aug 2025

6/10 Okay

Joanna

Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised there were so many children (5 and under). A bit loud and not as relaxing outside or in the restaurants. Being a high end place we did not expect so many kids.
Stayed 2 nights in Aug 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class operation from the beginning of our stay till the end.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
As good as it gets
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning resort!
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop on our road trip

Stayed 2 nights in Jul 2025

10/10 Excellent

SHENGHANG

Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it, inside and out
Stayed 4 nights in Jul 2025

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely Luxury, but needs to fine tune a few things room and reservation related. The bedroom was at least 5 degrees warmer than the sitting room. Bed was far too soft. There was only one tiny garbage can in the bathroom for the whole suite. No fan in toilet closet. Pocket doors were off rails. Despite the quick response from maintenance, there was a significant gap between the two doors adding to a lack of privacy. Double check your reservation that someone has not booked the late night bar and restaurant. I was very unhappy to hear that when I came back from a concert at 10:30 that the bar was closed to me for a private event. I booked a VIP stay. Sorry, nothing should be off limits to the 3K I dropped for two nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

meridith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property! We stayed for the first time so we could tour colleges in the area. What a wonderful treat!
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, among the best hotels anywhere. Luxurious rooms, excellent service, multiple dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Hank, Goshen

Stayed 2 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay

Absolutely spectacular property! Everything is well thoughtout out, beautiful, delicious, and sparkling clean. the service is top notch. the didning is top of the line, the amenities are amazing and the views are truly special. This is one of my favorite properties, highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in an excellent location. Very comfortable stay. Pool is great for families. Highly recommend paying for a room with a view. Cottage woods building is also great - don't need to splurge for the main building.
Stayed 3 nights in Jul 2025

8/10 Good

William, Caneadea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel. But VERY pricey!
Stayed 1 night in Jul 2025

10/10 Excellent

Gary, Rochester

Stayed 1 night in Jun 2025