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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Outdoor pool
Outdoor pool
Exterior
2 restaurants, breakfast, lunch, dinner served; local cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Hot Tub
  • Spa
  • Pool

Explore the area

Map
770 South Main Street, Canandaigua, NY, 14424
  • Canandaigua City Pier
    ‪5 min walk‬
  • Roseland Waterpark
    ‪3 min drive‬
  • CMAC Performing Arts Center
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, Multiple Beds (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Suite, Multiple Beds (Lake)

  • 360 sq ft
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Cottage)

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Cottage)

  • 360 sq ft
  • Canal view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Cottage, 1 King Bed

  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Cottage, 2 Queen Beds

  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Lake)

  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed - ADA

Minibar, in-room safe, desk, laptop workspace

Cottage, 1 King Bed - ADA

  • 360 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

Minibar, in-room safe, desk, laptop workspace

Cottage, 2 Queen Beds - ADA

  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Town)

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Town)

  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Woods)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Woods)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

Minibar, in-room safe, desk, laptop workspace

Suite (Dressing)

  • 574 sq ft
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Town)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Woods) - ADA

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Lake)

  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bridal)

Minibar, in-room safe, desk, laptop workspace

Suite (Bridal)

  • 574 sq ft
  • Canal view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Room, 2 Queen Beds (Woods)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Woods)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Lake House on Canandaigua

4.5-star Canandaigua hotel close to CMAC Performing Arts Center
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a conference center are onsite.
The Lake House on Canandaigua offers 125 accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Lake House on Canandaigua features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 5000 square feet (465 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a library, and a garden. A complimentary area shuttle within 5 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

The Lake House on Canandaigua has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Rose Tavern - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Private wine tours

Family friendly

  • Fenced pool
  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (5,000 square feet of space)
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 125.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 225 out of 291 reviews
Rating 8 - Good. 43 out of 291 reviews
Rating 6 - Okay. 15 out of 291 reviews
Rating 4 - Poor. 3 out of 291 reviews
Rating 2 - Terrible. 5 out of 291 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery, clean rooms, and relaxing atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael at the Rose Tavern was so thoughtful and kind. His attentiveness made my trip spectacular.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside Gem
This is a true hidden gem. It starts with perfect service then continues to a gorgeous lobby beautiful room and amazing views of the lake. The main restaurant is 4-5 stars and the casual dining excellent as well. Town is fun but it’s hard to leave the grounds. Even an overnight stay here makes you feel like you’ve been on vacation. We go here en route to Toronto or Montreal whenever possible. This is a premier property think Hamptons or Boars Head Inn in Charlottesville
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very picturesque. The views of the lake and of the woods from the rooms was great. We had a woods view with a very large balcony which was nice. The rooms were well appointed and the bed was comfortable. Walking actions the property we saw the seating areas which at night were lit by the fire pits strong the property. Everything smelled nice and the staff were all helpful and friendly. We will definitely go back again.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Stayed 1 night in Nov 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel in a gorgeous setting.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, scenic property close to great shop and meal options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the grounds, great summer vacation spot!
Stayed 2 nights in Oct 2024

10/10 Excellent

emily

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tania

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Lake House! Absolutely Beautiful inside and out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing return to full service hotel experience!! Want to return as soon as we can!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Amazing and very comfortable. Very attentive and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, York

Liked: Cleanliness, staff & service, property conditions & facilities
Fully enjoyed our short stay
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and location is magnificent, albeit very pricey. Great to stay if your wanting to splurge. One big drawback to room was a air purification system in the ceiling that ran constantly and was not quiet. Bring earplugs if you want to sleep!
Stayed 2 nights in Oct 2024