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Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Canazei hotel also offers barbecue grills, multilingual staff, and ski storage. A total renovation of this property was completed in 2021.

Chalet Queen is a smoke-free property.

  • Barbecue grill(s)
  • Daily
  • Couples/private dining
  • Front entrance ramp
  • Elevator
  • Number of bars/lounges - 2
  • Lockers available
  • Front desk (limited hours)
  • Free breakfast
  • Porter/bellhop
  • Electric car charging station
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Ski storage
  • Luggage storage
  • Free buffet breakfast
  • Number of restaurants - 1
  • Fully fenced
  • Snack bar/deli
  • Hosted evening meal
  • Accessible shuttle
  • Total number of rooms - 21
  • Television in common areas
  • Number of floors - 4
  • Garden
  • Multilingual staff
  • Hosted evening meal (reserve)
  • Off-street parking

Room Amenities

Chalet Queen offers 21 accommodations with bathrobes and slippers. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Turndown service
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • First-run movies
  • Frette Italian sheets
  • Individually furnished
  • Memory foam mattress
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 3
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Heated floors
  • Closed captioned TV
  • Visual fire alarm
  • Wardrobe or closet
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 3
  • Desk chair
  • Smooth flooring in room
  • Hardwood flooring in room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM. A hosted evening meal is available for a surcharge daily (reservations required).

Chalet Queen Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 10:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day
  • Hosted evening meal: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 10:30 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:30 AM

Front desk closes daily at 10:30 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Chalet Queen Hotel
  • Chalet Queen Canazei
  • Chalet Queen Hotel Canazei

Hotel Reviews

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