*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from September 4 to December 20:
- Bar/Lounge
- Dining venue(s)
Property Features
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This Canazei hotel also offers barbecue grills, multilingual staff, and ski storage. A total renovation of this property was completed in November 2021.
Chalet Queen is a smoke-free property.
- Barbecue grill(s)
- Daily
- Couples/private dining
- Front entrance ramp
- Elevator
- Number of bars/lounges - 2
- Lockers available
- Front desk (limited hours)
- Free breakfast
- Porter/bellhop
- Electric car charging station
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 2
- Ski storage
- Luggage storage
- Free buffet breakfast
- Number of restaurants - 1
- Fully fenced
- Snack bar/deli
- Hosted evening meal
- Accessible shuttle
- Total number of rooms - 21
- Television in common areas
- Number of floors - 4
- Garden
- Multilingual staff
- Hosted evening meal (reserve)
- Off-street parking
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
Room Amenities
Chalet Queen offers 21 accommodations with slippers and designer toiletries. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Television
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Pay movies
- Premium TV channels
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower only
- Satellite TV service
- Free WiFi
- Down comforter
- First-run movies
- Frette Italian sheets
- Individually furnished
- Memory foam mattress
- TV size: 32
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 3
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Heated floors
- Closed captioned TV
- Visual fire alarm
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 3
- Desk chair
- Smooth flooring in room
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM. A hosted evening meal is available for a surcharge daily (reservations required).
Chalet Queen Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Health or beauty spa nearby
- Cross-country skiing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: EUR 10 per pet, per day plus EUR 25 one-time cleaning fee
- Service animals are exempt from fees
- Late check-in fee for check-in between 9:30 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Hosted evening meal: EUR 40
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 9:30 PM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:30 AM
Front desk closes daily at 9:30 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
- Dogs and cats only
- Service animals are welcome, and are exempt from fees
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Chalet Queen Hotel
- Chalet Queen Canazei
- Chalet Queen Hotel Canazei
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
