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Chalet Queen

2.0 star property

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Photo gallery for Chalet Queen

Luxury Studio Suite | Frette Italian sheets, premium bedding, down comforters
Exterior
Reception
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
S.da de Contrin 27, Canazei, TN, 38032
  • Dolomites
    ‪1 min walk‬
  • Alba-Ciampac Cable Car
    ‪5 min walk‬
  • Ski Lift Pecol
    ‪4 min drive‬

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | Living area | 32-inch Smart TV with satellite channels, TV, first-run movies

Luxury Studio Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Frette Italian sheets, premium bedding, down comforters

Executive Single Room

  • 86 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Frette Italian sheets, premium bedding, down comforters

Deluxe Room, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Frette Italian sheets, premium bedding, down comforters

Executive Double or Twin Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Frette Italian sheets, premium bedding, down comforters

Deluxe Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

X Alp Hotel

  • Hot Tub
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (260)
$192 nightly
The price was $213
The price is $192 total
includes taxes & fees
X Alp Hotel

About this property

Chalet Queen

Canazei hotel steps from Dolomites
This smoke-free hotel features a restaurant, 2 bars/lounges, and 2 coffee shops/cafes. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a garden, and barbecue grills.
Chalet Queen offers 21 accommodations with slippers and designer toiletries. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Canazei hotel also offers barbecue grills, multilingual staff, and ski storage. A total renovation of this property was completed in November 2021.

Chalet Queen is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM. A hosted evening meal is available for a surcharge daily (reservations required).
Chalet Queen Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Snack bar/deli

Restaurants on site

  • Chalet Queen Restaurant

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Communal living room
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number IT022039A197EAQKKZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Chalet Queen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Kedichinma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Asse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023

10/10 Excellent

Zhaolong

Stayed 4 nights in Oct 2023

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023

10/10 Excellent

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Adoracion, CADILLAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin, Bochum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mit nettem Personal. Das Erlebnis ist deutlich über den angegebenen 2 Sternen. Direkt am Skilift liegend mit eigenem Parkplatz und Restaurant. Küche liefert tolle Menüs ab!
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness

Ende Saison

Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut. Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut. Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren
Stayed 5 nights in Sep 2024

8/10 Good

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

KAGAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teşekkürler

Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klein aber fein

Sehr schönes Hotel mit Top Restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Stanislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Minho

Stayed 1 night in Jul 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proche remontées mécaniques, au pied des pistes

Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023

10/10 Excellent

Gislaine

Stayed 5 nights in Mar 2023

2/10 Terrible

gaia