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Hotel Cristallo

3.0 star property

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Photo gallery for Hotel Cristallo

Bar (on property)
Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes
Indoor pool
Reception
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Spa
  • Pool
  • Breakfast included

Explore the area

Map
Via Dolomiti 24, Canazei, TN, 38032
  • Dolaondes Canazei
    ‪6 min walk‬
  • Ski Lift Pecol
    ‪9 min walk‬
  • Alba-Ciampac Cable Car
    ‪3 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes

Classic Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, blackout drapes

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

  • 258 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel Cristallo

3-star Canazei hotel steps from Dolomites
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Cristallo offers 50 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Cristallo features an indoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 70 square feet (7 square meters) include conference space. This business-friendly hotel also offers a sauna, multilingual staff, and ski storage. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Parking is available onsite for a surcharge.

Hotel Cristallo is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Hotel Cristallo has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (EUR 10 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Hot tub
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Hotel Cristallo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jettina, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautiful town
We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
the owner is an un pleasent man.
great potential . i will not come back because of the owner and his bad attittude.

6/10 Okay

ski trip, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I didn't see any great service!
Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.

10/10 Excellent

Florin, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione perfetta a 2 passi dal centeo
Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top

8/10 Good

Paulo, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel au milieu des Dolomites
Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
שהיה נוחה וטובה בקריסטלו
אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.

8/10 Good

Reiner, Chemnitz

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr empfehlenswertes Hotel im Fassatal
Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.

6/10 Okay

Verified traveler

4/10 Poor

karin, Castiglione di Garfagnana-lu

Disliked: Property conditions & facilities, room comfort
Deluso.
Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.

10/10 Excellent

Franco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio eccellente
Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personell - not service minded
Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.

6/10 Okay

Cosimo

Liked: Room comfort
Hotel cristallo Canazei
Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.

8/10 Good

Kenth, Västerås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mat
Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.

8/10 Good

Ale, Brescia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Cristallo CANAZEI
logisticamente ok

8/10 Good

Bruno, Nice

Liked: Cleanliness, property conditions & facilities, room comfort
position idéale
Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)