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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes
Daily buffet breakfast (AUD 25 per person)
Exterior
Lobby sitting area
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Canberra Hospital
    ‪6 min drive‬
  • Parliament House
    ‪6 min drive‬
  • National Gallery of Australia
    ‪7 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View | Minibar, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Minibar, in-room safe, laptop workspace, blackout drapes

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive One Bedroom Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Executive One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Ramada by Wyndham Diplomat Canberra

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1003)
$117 nightly
The price is $117 total
includes taxes & fees
Ramada by Wyndham Diplomat Canberra

About this property

Garden City Hotel, BW Signature Collection

4.5-star hotel in Narrabundah
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Garden City Hotel, BW Signature Collection features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Garden City Hotel, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My adult children booked 3 separate rooms at this hotel for 1 night. All 3 rooms had issues. 1 had a distinct sewerage smell from even outside the room and thankfully she was moved. My son had a broken toilet that would not flush and when reception was advised they were told no maintenance staff worked over Easter and they did not have another room available. Really unacceptable with no solution offered other than to use someone else’s room…not even a compensation of a free breakfast. Considering reviews and rating of this hotel which is why we booked we really expected much better and would never stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Julia, Aberfeldie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad they refunded me- avoid!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights in the Garden City hotel on a visit to Canberra. It is well out of town for anything within walking distance but a 10-15 minute drive will get you anywhere you want to go. The hotel is well priced compared to others close to the CBD. The room was clean, the bed was big and firm and the shower was the best I have ever experienced in a hotel. The pressure available was tremendous. We did not have breakfast there, preferring to find a café a few minutes away so I cannot comment on it. There is a German Club next door which has very well priced meals if you don't want to go into town. There is also a golf club across the road, we did not try it but I assume food would be available there as well. Overall, gathered that you need a car to get to most attractions in Canberra no matter where you chose to stay, this is a great option
Stayed 3 nights in Apr 2025

10/10 Excellent

Rohitha

Liked: Staff & service
Friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2025

4/10 Poor

KULDIP

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

I wouldn’t stay there again.

Fridge was turned off to save money, fridge sets in the cabinet, so there is no room for the hot air from fridge to escape. Washroom was tiny. Toilet and sink was cramped. Inconvenient to use. Washroom exhaust fan was old and noisy like a diesel engine running. Pictures in the website are misrepresented.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
The room was nice and clean quiet area and the German Club was next door
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean helpful staff we will be back and a good price 👍👍👍👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2025

10/10 Excellent

Tonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation in a queue location with easy access to airport, shopping and sight seeing. Very courteous and helpful staff. Easy access, lift, car parking. We will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

frank

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot to HQ a trip to Canberra. Great price, has a pool and the rooms are comfortable and quiet. Thought we were going to be too far from the CBD. However, its an easy few minutes by car and nice to retreat to some quiet after some full days around town.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Lyal

Liked: Cleanliness, staff & service, property conditions & facilities
The property and location was great and the location for our visit was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben, Glenside

Traveled with group
Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Comfortable beds and plenty of space in the twin room. Great shower with plenty of hot water. Not far from many attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient free parking, tidy and clean, good value👍
Stayed 1 night in Jan 2025

8/10 Good

Zhaoli

Business traveler
Liked: Cleanliness, staff & service
The location isn’t very convenient. The hotel is old.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the facilities overall and economy. Great staff willing to please and who were easy to talk to. Really comfortable rooms. Very quiet. Close to public transport. Not many dining options within walking distance. Bistro only opens Mon to Thurs.
Stayed 4 nights in Jan 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
The TV had a mind of its own. Some of the lights in the room did not work and the door klatch to the bathroom needs some attention.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate to our dietary needs. Wonderful swimming pool and dining options. Quiet and felt safe.
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025