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Garden City Hotel, BW Signature Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garden City Hotel, BW Signature Collection

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Front of property - evening/night
Minibar, in-room safe, laptop workspace, blackout drapes
Daily buffet breakfast (AUD 25 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Manuka Oval
    4 min drive
  • Lake Burley Griffin
    4 min drive
  • Manuka Shopping Centre
    4 min drive
  • Canberra, ACT (CBR-Canberra Intl.)
    9 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View | Minibar, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Pavilion on Northbourne

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1323)
The price is $89
per night
$98 total
includes taxes & fees
Dec 11 - Dec 12
Pavilion on Northbourne

About this property

Garden City Hotel, BW Signature Collection

4.5-star hotel in Narrabundah
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Garden City Hotel, BW Signature Collection features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Garden City Hotel, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 1027 reviews" "
Rating 8 - Good. 421 out of 1027 reviews" "
Rating 6 - Okay. 102 out of 1027 reviews" "
Rating 4 - Poor. 40 out of 1027 reviews" "
Rating 2 - Terrible. 12 out of 1027 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and plenty of room. beds comfortable and housekeeping efficient. only negative was the lift was out of order
Stayed 7 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Very comfortable bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and good service
We were very happy with the high standard of hospitality offered by Garden City Hotel, the one minor problem we had being dealt with promptly and efficiently. We had a four-night stay and were impressed and gratified that our room was fully serviced daily - not so common these days.
Stayed 4 nights in Aug 2024

2/10 Terrible

Hazbo

Disliked: Staff & service, property conditions & facilities
We have had to move 3 times to find appropriate room we have booked in the middle of the night. They offered a refund for one night but it did not eventuated. In sum they wont see us again.
Stayed 3 nights in Jun 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet location. Easy for public transport. The hotel was very clean and bright. Room was very clean with nice thick towels and robes. Reception was pleasant and helpful. I didn’t use the restaurant so can’t comment.
Stayed 3 nights in Jun 2024

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Craig

Stayed 1 night in Jun 2024

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Have stayed several times. Would like to see microwaves in rooms rather than having to go to the laundry.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Amenities
Staff were helpful and friendly. There was a lift to our room. The room was very clean and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Marie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and comfortable. Service is great. Continental breakfast was excellent!
Stayed 1 night in May 2024

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Truly disappointed, smelly and humid room. The room temperature was really cold, the location is really bad and even the Uber driver told why I chosen this place…
Stayed 1 night in May 2024

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, property conditions & facilities
A microwave would be really useful.
Stayed 2 nights in May 2024

6/10 Okay

Vikki

Liked: Cleanliness
Needed a microwave in the room to heat up food as we had our own food but nothing to heat up with, had to throw our food out and go buy takeaway, expensive for just sleeping in a room as well.
Stayed 1 night in May 2024

6/10 Okay

Henry

Liked: Staff & service
Bed was great. Carpet looked old and dirty... TV didn't work... No EV charging facilities.
Stayed 1 night in May 2024

10/10 Excellent

Haldun

Stayed 5 nights in Apr 2024

10/10 Excellent

Edward, fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Value
Stayed 5 nights in Apr 2024

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to check in with friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zoya

Liked: Cleanliness, amenities, property conditions & facilities
close to where I was going
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2024

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden City offers pleasant accommodation. The staff are obliging and helpful. Unfortunately we had extremely noisy neighbours who, thankfully, were quietened down by a staff member around eleven. Having stayed a couple of times now, we recommend rooms overlooking the pool
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Business traveler
Liked: Cleanliness
Disliked: Amenities
Close to where doing business. Lumpy matteress. Tired decor
Stayed 2 nights in Apr 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the back door from the car park opening automatically is a security risk, you should have to use your key to open it, as it is, anybody can walk in. Would have liked the restaurant to be open on weekends
Stayed 3 nights in Apr 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. Will be again. It was quiet, immaculately clean, comfortable bed, 5 star service, plenty of parking spaces at no extra cost and very affordable. So glad I stayed here. I do always book accommodation based on reviews and this is why I gave this place a try and I am so very glad that I did. Thanks for an amazing stay.
Stayed 2 nights in Mar 2024