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ibis Styles Canberra Eaglehawk

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Styles Canberra Eaglehawk

Deluxe Apartment, 1 King Bed | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets
Seasonal outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Family Room, Multiple Beds | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1222 Federal Highway Service Road, Sutton, NSW, 2602
  • EPIC
    6 min drive
  • Australian National University
    12 min drive
  • Australian War Memorial
    13 min drive
  • Canberra, ACT (CBR-Canberra Intl.)
    17 min drive

Room options

View all photos for Room (Dormitory - 3 Sets of Bunk Beds)

Room (Dormitory - 3 Sets of Bunk Beds) | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Room (Dormitory - 3 Sets of Bunk Beds)

  • 248 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Room (Dormitory - 8 Single Beds)

Room (Dormitory - 8 Single Beds) | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Room (Dormitory - 8 Single Beds)

  • 495 sq ft
  • Sleeps 8
  • 8 Twin Beds

View all photos for Family Room, Multiple Beds

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Family Room, Multiple Beds

  • 495 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Standard Room, Multiple Beds

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed | Private kitchen | Eco-friendly cleaning products

Deluxe Apartment, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

ibis Styles Canberra

Pool
Pet friendly
Parking included
Free WiFi
3.4 out of 5, (1053)
The price is $87
per night
$96 total
includes taxes & fees
Dec 11 - Dec 12
ibis Styles Canberra

About this property

ibis Styles Canberra Eaglehawk

4-star Sutton resort with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include outdoor tennis courts, a conference center, and a seasonal outdoor pool. Housekeeping is available on request.
Ibis Styles Canberra Eaglehawk offers 151 air-conditioned accommodations with hair dryers and complimentary toiletries. This Sutton resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the resort include outdoor tennis courts, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, ibis Styles Canberra Eaglehawk provides outdoor tennis courts and a fitness center. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 5382 square feet (500 square meters) include a conference center. This Sutton resort also offers tour/ticket assistance, a garden, and a picnic area. Complimentary self parking is available on site.

Ibis Styles Canberra Eaglehawk is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Jolly Brewer - Onsite bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 25 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Munch
  • Jolly Brewer

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25.00 for adults and AUD 10 for children
  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The seasonal pool will be open from January to January
Pool access available from 6:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Styles Canberra Eaglehawk Hotel Sutton
ibis Styles Canberra Eaglehawk Hotel
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk
Rydges Eagle Hawk Hotel Sutton
ibis Styles Canberra Eaglehawk Resort Sutton
ibis Styles Canberra Eaglehawk Resort
Hotel ibis Styles Canberra Eagle Hawk
ibis Styles Canberra Eaglehaw
ibis Styles Canberra Eaglehawk Resort
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk Resort Sutton

ibis Styles Canberra Eaglehawk Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 237 out of 1027 reviews" "
Rating 8 - Good. 368 out of 1027 reviews" "
Rating 6 - Okay. 217 out of 1027 reviews" "
Rating 4 - Poor. 130 out of 1027 reviews" "
Rating 2 - Terrible. 75 out of 1027 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

lisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay was good. We had some incredible steaks from the pub next door for dinner. Amenities need to be better maintained. Like our taps dripped, handle fell off, curtain off the rod. I left a list of about 4 things. Beds were comfortable though and the room was clean. We used the gym which was ok, but needed some maintenance and upgrading of the equipment. We had the buffet breakfast which was great and all the staff were really friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for a stop over, night reception was fiendly and helpfull.
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay hear again, good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Mimi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, amenities
It was great staying in the property
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Traveled with family and small children
We stay here each year on our way to the snow. It’s super convenient. We were placed in a room this time in a block with a tourist group. The group were up at 5am and drained all the hot water so we had none. Very lovely front desk staff who offered us another room to shower in bit the room smelt terrible.
Stayed 1 night in Aug 2024

6/10 Okay

Zacc

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is not easy to find at night. And it was uncomfortable because the soundproofing was poor, and the mattress was too soft, which was also uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet room, although things are a bit dated. Good value if you have your own car.
Stayed 1 night in Aug 2024

8/10 Good

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 1 night in Aug 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good stay for 1 night
Stayed 1 night in Aug 2024

8/10 Good

Naveed

Business traveler
Liked: Cleanliness, amenities
Overall good for the price I paid.
Stayed 3 nights in Jul 2024

8/10 Good

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get to off freeway nice comfortable bed nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Madilene

The staff were very accommodating and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Joo Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Very reliable.
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal Jane

Liked: Amenities
Had a good rest, had everything we needed
Stayed 1 night in Jul 2024

6/10 Okay

Chris

Stayed 5 nights in Jul 2024

4/10 Poor

Robbie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The fridge didn’t work. There’s no kettle or cutlery in the room or cups or plates. Stay here before and it was much better than this time round.
Stayed 2 nights in Jul 2024

4/10 Poor

imran

Liked: Staff & service
Disliked: Cleanliness
Property was value for money and the location is silent, though it is isolated from the city. The toilet was not clean and has stains, which was not cleaned properly. The telephone in the room was not working and I was not able to contact with reception.
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jeanette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service was not good no one from service desk answered the room phone causing me to have to walk to the office because the internet password wouldn’t work my only option after walking to the office was to pay for premium service then I got lost on the way back to my room
Stayed 1 night in Jun 2024

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The curtain hooks need to be replaced & attached to the curtain rods. The shower head was faulty & spurted out abruptly. The shower tap handle needs a marker where off is so you know which way to turn it off. Otherwise it was excellent accomodation, warm and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

For

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Mahinder

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Was noise outside when people walking around in the night was disturbed sleep. Property is not clean and old poor condition
Stayed 2 nights in Jul 2024

2/10 Terrible

Kavita

Disliked: Staff & service, property conditions & facilities
Ibis Eaglehawk has been the place to stay for us when we visit Canberra for last 5-10years. Although this time around the experience has left me to reconsider the place to stay next time. We arrived late and found the room had no water glasses no cups no kettle. Kids could not drink water. And no tea and coffee facilities. Basically, it was a room with beds, Bedding, And bathroom facilities. The fridge was provided, but it was turned off. I’m disappointed at the dropping standards.
Stayed 1 night in Jul 2024