ibis Styles Canberra Tall Trees

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis Styles Canberra Tall Trees

Minibar, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Exterior
Exterior
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
21 Stephen Street, Ainslie, ACT, 2602
  • National Hockey Centre
    4 min drive
  • Breizh Cafe
    7 min walk
  • Kingston Canberra Station
    13 min drive
  • Canberra, ACT (CBR-Canberra Intl.)
    16 min drive

Room options

Superior Twin Room, Multiple Beds

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Executive Room, 1 Queen Bed with Sofa bed, Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Queen with Bunk Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Queen Room - 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Queen and Single)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

ibis Styles Canberra Tall Trees

Motel in Ainslie
Along with dry cleaning, this smoke-free motel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Housekeeping is available on request.
Ibis Styles Canberra Tall Trees offers 83 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Styles Canberra Tall Trees features barbecue grills, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wired and wireless Internet access. This Canberra motel also offers laundry facilities, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

Ibis Styles Canberra Tall Trees is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Portable shower seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tall Trees Canberra Hotel Ainslie
Tall Trees Canberra Ainslie
Tall Trees Canberra
ibis Styles Canberra Tall Trees Motel
ibis Styles Canberra Tall Trees Ainslie
ibis Styles Canberra Tall Trees Motel Ainslie

ibis Styles Canberra Tall Trees Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 1002 reviews" "
Rating 8 - Good. 424 out of 1002 reviews" "
Rating 6 - Okay. 181 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and tidy. The bunk beds were positioned poorly under the air conditioning system and the top bunk bed is not ideal to sleep that close to the a/c unit. I couldn’t put my child there to sleep. The continental breakfast was terrible and do not recommend wasting your money for breakfast there. Options were toast, tinned fruit, Kellogg sustain cereal. Not even a teaspoon to stir your tea and no coffee. Otherwise the room itself was clean, tidy and staff were friendly. I would stay again but ask for no breakfast and move the bunk beds in the family room.
Stayed 1 night in Sep 2024

4/10 Poor

Helen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was substandard for a big price! 1) the cisten ran the whole time and we had to turn it off and on when we needed to. Impossible to sleep when it was running. 2) Electrical fault. Lights went out at 10pm on Thursday. Thought it was a blackout but rest of motel had lights. 3) Door did not fit properly and had to be slammed really HARD to shut. Inside lock broken. 4) Carpet was filthy. 5) Some mold in shower. My husband has Parkinson’s and shutting the door, and moving without lights was impossible for him. IBIS should be ashamed of this facility and should give us a refund.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

2/10 Terrible

Zac

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is honestly the worst place i have stayed in, the bed looked like it was already laid in when we got to the room, when you look at the couch its a different colour due to dirt and stains, there was no hot water in the shower forced to have cold showers, dust and spiderwebs around the room, Room not as described when booking, wall had dirty marks all over them, and the room genuiely smelt would not recommend to anyone. I have stayed in Ibis from scotland/UK and aus and this is absouelty appauling
Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and beds were comfortable which is the main thing. But a few things disappointing. The top bunk had the split system facing straight onto it which made that bed almost unusable unless not using the split system. Other friend's staying at same place had a microwave and some basic cutlery, we didnt have anything except cups and a teaspoon. We booked knowing we didnt have a kitchen but most places have those basic things.
Stayed 3 nights in Sep 2024

4/10 Poor

Laura

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Garth

Traveled with partner
Disliked: Property conditions & facilities
Run down, clean, weeds through out gardens, dated decor
Stayed 1 night in Sep 2024

2/10 Terrible

Shoeb

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad and terrible expey
Breakfast was paid for but the condition of the restaurant and breakfast table was terrible, asked for a refund for breakfast, was advised will be refunded, but it’s been 3 weeks, nothing
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirstie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

DON

Stayed 1 night in Sep 2024

6/10 Okay

Paula Anne

Business traveler
Noisy air con Bathroom floor tiles a hazard when wet
Stayed 6 nights in Aug 2024

6/10 Okay

Sue

Stayed 2 nights in Aug 2024

6/10 Okay

rusdi

Traveled with family
Disliked: Property conditions & facilities
Hotel is located in quiet area and close to shopping place. Heater didn't work in the room where we were stay. Lucky there was blanket to make us warm..
Stayed 1 night in Aug 2024

8/10 Good

Zoltan

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was neat and tidy, area was quiet. Staff were friendly.
Stayed 5 nights in Aug 2024

8/10 Good

Annelise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to shops. comfortable room. good value.
Stayed 1 night in Aug 2024

10/10 Excellent

JoAnn

Traveled with partner
Liked: Cleanliness, staff & service
We spent a week at The Ibis Tall Trees motel which is conveniently located in the Ainslie area of Canberra. There’s a local shopping centre within easy walking distance where we bought groceries, had a meal with friends, bought some amazingly good lamingtons, refilled a prescription at the chemist, found a good book at a free book library stand, and if we had time I would have gone to one of the two hairdressing salons there. There are two sets of dinnerware including mugs and glasses if you want to have a meal or two in your room. A bit further away is the larger Dickson Shopping Centre and access to the tram line for travel to downtown Canberra as well as the EPIC Showgounds and further on to the end in Queanbeyan. The friendliness of the front desk and auxiliary staff were commendable. It did seem that the motel was full or nearly so at times - I feel this impacted on the cleaning staff’s ability to thoroughly clean and vacuum our room at times. All in all - a great experience - and we’ll be back!
Stayed 6 nights in Aug 2024

6/10 Okay

Kenneth

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but mixed review
Good: Clean, spacious room. Good water pressure and nice hot water for the shower. Convenient and reasonably priced. Bad: Bed was super soft so provided a terrible nights sleep. Back ached in the morning and thats not normal for me. Reception had some sort of overpowering perfume that was extremely unpleasant and stuck to your clothes as you walked through. It was like they'd either spilt a bottle of something or were trying to cover up another bad smell. Thankfully the room didnt smell bad.
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shower was cold when we arrived and wanted to shower
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Unpretentious motel style accommodation. Clean and quiet, with a comfortable bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024