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Mercure Canberra Belconnen

3.5 star property

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Photo gallery for Mercure Canberra Belconnen

Lobby
Meeting facility
Exterior
Superior Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
$88
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
59 Cameron Avenue, Belconnen, Belconnen, ACT, 2617
  • Place, University of Canberra
    ‪5 min walk‬
  • Place, Australian Institute of Sport
    ‪4 min drive‬
  • Place, Canberra Stadium
    ‪4 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(61 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Executive Studio, 1 King Bed with Sofa bed, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 334 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 334 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mercure Canberra Belconnen

3.5-star hotel in Belconnen
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Canberra Belconnen offers 125 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Mercure Canberra Belconnen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Selections Bistro - This restaurant serves dinner only. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 27 for adults and AUD 17 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Selections Bistro

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Children's games
  • Crib (surcharge)
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 27 for adults and AUD 17 for children
  • Covered self parking fee: AUD 15 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen

Mercure Canberra Belconnen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 318 out of 463 reviews
Rating 8 - Good. 105 out of 463 reviews
Rating 6 - Okay. 28 out of 463 reviews
Rating 4 - Poor. 6 out of 463 reviews
Rating 2 - Terrible. 6 out of 463 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible room services

It’s surprised that 4 stars hotel has no room service provided, it’s so disgusting and not professional room service team.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Business traveler

Happy to stay again

Great location club next to hotel clean great staff
Stayed 4 nights in Jul 2025

8/10 Good

Mauga Raymond, Gold Coast

Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room. Clean and modern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentative amd offered recommendations for dinner. The room was comfortable and modern, with wonderful facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Liza

Business traveler, Traveled with partner
Disliked: Amenities
Fabulous rooms, clean and modern
Stayed 3 nights in Jul 2025

10/10 Excellent

ranjana

Stayed 2 nights in Jun 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and very approachable. The room we well kept and presented, we were given options for pkaces to eat in the area as well.
Stayed 1 night in May 2025

10/10 Excellent

Michelle Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get around, club downstairs also good
Stayed 5 nights in Jun 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good modern and comfortable
Stayed 1 night in Jun 2025

6/10 Okay

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were great, the area was clean - however… on the first night we were there the floor flooded (walked out to like an apocalyptic type scenario/ a guy was single handedly trying to control a water leak… the boom gate in the car park was broken and the breakfast was horrible) we kinda laughed this off as a holiday we won’t forget….(it happens in threes right?) The second day again the breakfast was yucky. The coffee machine waters down your coffee and hot chocolate and the orange juice taste weird - the yoghurt tastes as though it’s done a few heat cycles (ie in and out of the fridge) to their merit every staff member we interacted with was polite and wished us a good day, this kinda made the other things a bit more bearable. We didn’t carry on about the breakfast - just brought food elsewhere it’s probably not worth including in your stay. Can’t fault the staff but also can’t say I’ll be back in a hurry.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labour Club adjoins in the parking area.
Stayed 1 night in May 2025

10/10 Excellent

Glendon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to pay for parking is a bit much, especially when it turned out to be free on the weekend. Staff didn't seem to state this. Otherwise very modern and clean hotel.
Stayed 2 nights in May 2025

8/10 Good

gavin

Liked: Cleanliness, property conditions & facilities
All good. Nothing wrong. Thanks
Stayed 2 nights in May 2025

8/10 Good

Dannielle

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy fast check in lovely room overlooking lake & fresh & clean sheets & bathroom stayed 4 nights & looking forward to my next stay
Stayed 4 nights in May 2025

10/10 Excellent

Andre

Stayed 1 night in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New everything! Beds, bathrooms, towels… Good parking with EV chargers (32 amp). Only criticism was signage. The building looks like a large multi-storey parking lot not a hotel from the street, with only one small grey Mercure sign.
Stayed 1 night in May 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Unfortunately one of two lifts was out of service, so much waiting around was experienced
Stayed 1 night in May 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very ordinary
Stayed 1 night in Apr 2025

10/10 Excellent

Mellanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Liked: Staff & service
.
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV did not work even though they knew about it and rented the room anyway, light fitting location means person hits their head easily on when in bed. Only half petition in shower which means water everywhere. PLace smelt when entering, A/C only cooled at max not moderation and very noisy.
Stayed 1 night in Apr 2025