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Novotel Canberra

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Canberra

Lobby
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, sun loungers
In-room safe, individually furnished, desk, laptop workspace
Front of property - evening/night
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Hot Tub
  • Room service
  • Bar
  • Gym
  • Parking available

Explore the area

Map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Australian National University
    4 min walk
  • Canberra Centre
    4 min walk
  • Canberra Museum and Gallery
    6 min walk
  • Canberra, ACT (CBR-Canberra Intl.)
    16 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace

Apartment, 1 Bedroom

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/tub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Canberra, an IHG Hotel

Pool
Kids pool
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1073)
The price is $111
per night
$122 total
includes taxes & fees
Dec 14 - Dec 15
Crowne Plaza Canberra, an IHG Hotel

About this property

Novotel Canberra

4.5-star hotel in Canberra City Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Novotel Canberra provides a spa tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Canberra has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
First Edition - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 32 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • First Edition
  • First Edition Bar

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 32 per night (in/out privileges)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1057 reviews" "
Rating 8 - Good. 349 out of 1057 reviews" "
Rating 6 - Okay. 202 out of 1057 reviews" "
Rating 4 - Poor. 145 out of 1057 reviews" "
Rating 2 - Terrible. 74 out of 1057 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Viki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at Novotel many times over the years however the state of the hotel for this stay was horrible. Dirty socks from previous guest left in our room, beds were so uncomfortable where the four of us had no sleep for two nights, the pillows were flat and old, the carpets were worn out and dirty. Cleaner came on second day and only fixed beds. Did not clean the room. The bathroom had no soap or body wash and only shampoo and conditioner. There was no parking available for guests so we had to park a few blocks away and lug our luggage through Canberra streets. The pool was not clean nor heated. Very bad experience this time around z we won’t be staying there again.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorena

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Fantastic location
Stayed 2 nights in Aug 2024

4/10 Poor

Rosemary

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We walked into our room to a bandaid in the bathroom only to them discover our balcony door didn’t lock (with 2 young children with us). We got moved to another room. Rooms were out dated and basic. Bedding average with uncomfortable pillows. The included breakfast was decent however managed to score myself a cup covered in lipstick so not washed properly. The pool are was was good. Despite the drama the staff was friendly and apologetic but I expect a lot more when I’m paying what I did for the Novotel brand. Over priced for the experience we had.
Stayed 2 nights in Aug 2024

8/10 Good

Levi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to call the hotel after we have checked out to confirm if we left something but its really hard to connect - took more than two hours 😔
Stayed 1 night in Aug 2024

6/10 Okay

IAN

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No free parking at the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Great location
Stayed 3 nights in Aug 2024

2/10 Terrible

Bobby

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families
Stayed 2 nights in Aug 2024

10/10 Excellent

Rasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2024

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful head waiter in restaurant. First time we've come across a bathroom in two areas, shower and toilet in one room.... vanity as part of bedroom area
Stayed 1 night in Aug 2024

4/10 Poor

Hyo sup

Liked: Cleanliness
Disliked: Property conditions & facilities
there was no toothbrush and toothpaste. Could not charge my phone because the property did not have USB-c. Staff offered free parking for a customer before me, but the different staff who checked me in, charged for the parking.
Stayed 1 night in Aug 2024

8/10 Good

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was pleasant, the only downfall is parking, not enough spaces even though you have to pay per day, and it is t cheap, there is no guarantee a space, you then have to park at another car park at a different location and walk back to the hotel with all your luggage.
Stayed 2 nights in Aug 2024

8/10 Good

Christoph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location but disappointing stay
Bed and pillows hard. Room didnt have sheets for pull put couch even though we had 4 guests. Took 24s hrs for them to deliver some. Same for pillows and towels. Customer services mixed. App for room service failed took money, and then tried to charge it to room. Only told of limited payed parking the day off. Parked 2 blocks away first night.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashleigh, Ropes Crossing

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room wasn’t kept well.. ants are on broken sink, stains in bath & overall not great
Stayed 1 night in Aug 2024

4/10 Poor

Nathan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely amenities. Unfortunately their parking situation is terrible. No parking spaces available so we had to park 3 blocks away… and we have a newborn. Not sure why this is.
Stayed 1 night in Jul 2024

6/10 Okay

Silke

Disliked: Cleanliness, staff & service, property conditions & facilities
Room cleaning service only on day 3 after expressly asking for it. Hallway was never cleaned during our stay. Beds were ripped. Very limited car parking on site so we had to park in a car park offsite. Restaurant was good. Breakfast could do with more variety at the buffet, e.g. only one type of cheese, no margarine and no interesting breads such as sourdough was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nic place to stay kids enjoyed the indoor pool
Stayed 1 night in Jul 2024

6/10 Okay

Sofya

Business traveler
It was convenient to location.
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jul 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated 3 stars at the max.
Stayed 3 nights in Jul 2024

2/10 Terrible

Lisa-Marie

Disliked: Staff & service, amenities, property conditions & facilities
Central location - walk to the shops in Civic is good. Close to bus depot. Novotel Canberra doesn't allow a car park to be pre-booked. If you have queries, phones don't get answered unless you select "new reservation". On the day (being school holidays) the foyer check-in was horrid, busy and crowded and cramped. The building itself is clearly a converted government department building - typical for Canberra, a place with little to no historic character left (because everything gets knocked down then rebuilt - a very unsustainable approach to development) definitely not a Venice or Prague destination.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

8/10 Good

kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central location with heated pool
Superb location in Canberra, very central, close to great restaurants and right next to Murrays bus stop from Sydney. Tram station next to it. Lovely heated pool and good gym
Stayed 2 nights in Jul 2024