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Pavilion on Northbourne

4.5 star property

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Photo gallery for Pavilion on Northbourne

Interior
Front of property
Outdoor pool
Lobby
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
242 Northbourne Avenue, Dickson, ACT, 2602
  • Canberra Centre
    ‪3 min drive‬
  • Australian National University
    ‪3 min drive‬
  • Civic Square
    ‪4 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪18 min drive‬

Room options

View all photos for Balcony Room

Minibar, in-room safe, desk, blackout drapes

Balcony Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Atrium Hotel Room

Minibar, in-room safe, desk, blackout drapes

Atrium Hotel Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 32-inch LCD TV with digital channels, TV

Standard Apartment, 1 Bedroom

  • 689 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Minibar, in-room safe, desk, blackout drapes

One Bedroom Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Spa Suite

Minibar, in-room safe, desk, blackout drapes

Spa Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Similar properties

Room, 1 King Bed (Pet) | Minibar, in-room safe, desk, soundproofing

Mercure Canberra

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (1002)
The price is $89
per night
$97 total
includes taxes & fees
Mar 17 - Mar 18
Mercure Canberra

About this property

Pavilion on Northbourne

Hotel in Dickson
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Pavilion on Northbourne offers 156 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pavilion on Northbourne features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pavilion on Northbourne has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning.
Atrium Restaurant and Bar - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Polish, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: AUD 32 to 32 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium Restaurant and Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 32 to 32 for adults, and AUD 13 to 13 for children
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Pavilion Northbourne Dickson
Pavilion Northbourne Hotel Dickson
Pavilion On Northbourne Canberra
Pavilion Northbourne Hotel
Pavilion Northbourne
Pavilion On Northbourne Hotel Canberra
Pavilion on Northbourne Hotel
Pavilion on Northbourne Dickson
Pavilion on Northbourne Hotel Dickson

Pavilion on Northbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1232 reviews
Rating 8 - Good. 442 out of 1232 reviews
Rating 6 - Okay. 121 out of 1232 reviews
Rating 4 - Poor. 51 out of 1232 reviews
Rating 2 - Terrible. 34 out of 1232 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the courtyard
I love the courtyard of this hotel- great both for a late night drink and for breakfast. The rooms are spacious and well appointed. Thanks in particular for the generous tea and coffee (and decaf!), and for shampoo with print that I can read without my glasses.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight work stay, this property has dispensers for soap etc, what ch makes it an environmental place to stay ✅✅
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Close to uni
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Good facilities, bar and restaurant. Close to town and Tram. Great venue.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and affordable for our one night stay. Good location and free onsite parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Staff & service, property conditions & facilities
I will stay again. Thank you
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money as room was spacious and clean. Atrium restaurant area is absolutely lovely and has great food and ambience.
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff very friendly good location
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
The rooms are fine, don't ask for early check-in
Prefracing: I know they don't offer early check in. But hear me out. We booked this because we were being picked up for a wedding. I called a week in advance and I was told over the phone that they had put a mark on my booking to let them know to check for early check in. This was fine, I was told to call closer to the day. I call the day before we were to travel down. They said call the morning of, that's fine. We call the morning of - as we were on the road to Canberra. Brett picks up the phone, says he's unsure we'll just have to talk to the desk when we get there. My wife is breastfeeding and needs some privacy to pump. So we were hoping there was a parents room, or at worst - a disabled toilet. We get to the hotel, room is still unavailable and we have to wait for another 20 minutes before they can check if there's a room available. My wife asks for a parents room. There is none, we can use the disabled toilets - it is locked, opened with a butter knife. So not a great start. I approach the desk again, a sweet lady (did not get her name, but you were the only brown person on staff that day) was gracious and said you could find us a room potentially. She finds a room, says she will walk up to us and give us a key. She does, we get into our room. The room, and the rest of the hotel is fine. Perfectly acceptable. But just weird policies around early check in that made it more stressful than required. Why do you have to contact the other person to confirm??
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Stayed 2 nights in Oct 2024

2/10 Terrible

Karli

Disliked: Staff & service, amenities, property conditions & facilities
I have enjoyed my stayed at the pavilion on a number of occasions. However this time will be the last. Extremely disappointed with restaurant, whether they lost or just didn't take my phone booked. After 35 minutes with no service we decided to have our order in our room (as the atmosphere was not inviting) for some reason we weren't allowed to order from the menu we'd read for so long. The person taking our order was obviously in training, where was the supervisor? After ordering room service i asked how long it would be. 15 minutes was the response from two employees. 50 minutes later when I called the restaurant to find out where our dinner was. She hung up on me... The food arrived cold. The garlic bread I'm sure was left overs from another customers plate. The 3rd level smelt like stale body odour throughout. The smell then wafted through the AC. I booked and paid for a roll away bed. At 11 while still waiting i was informed "sorry housekeeping is locked for the night". I eventually got the bed, but only with my insistence. All in all extremely disappointing and a massive waste of money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Amenities
Stayed one night for a special occasion in one of the spa rooms. It was fantastic although the TV wouldn’t connect to the internet restricting the viewing choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
quiet and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Stavros

Stayed 2 nights in Aug 2023

10/10 Excellent

Kefeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Siewlee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite arm is much better than the normal section and is good value for money
Stayed 2 nights in Oct 2024

10/10 Excellent

Tonya

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return travellers to this green oasis in the city
A convenient location. Professional and friendly staff. The plants give this hotel a relaxed vibe. Broad range of choices at the breakfast buffet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service
Great hotel, great service and staff. Rooms are ok, bathrooms are a bit tired looking but still good. The bar is great, very relaxing environment.