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AVA Resort All Oceanfront - All Inclusive

5.0 star property

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Photo gallery for AVA Resort All Oceanfront - All Inclusive

Free minibar, in-room safe, desk, blackout drapes
Exterior
Reception
Free minibar, in-room safe, desk, blackout drapes
Sauna, hot tub, steam room, body treatments, hydrotherapy

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included

Explore the area

Map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪5 min drive‬
  • Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Panoramic Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Two-Bedroom

  • Ocean view
  • 1313 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for F&F Sundeck Suite

Free minibar, in-room safe, desk, blackout drapes

F&F Sundeck Suite

  • Ocean view
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Penthouse-Suite One-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Penthouse-Suite One-Bedroom

  • Ocean view
  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Oceanfront F&F

Free minibar, in-room safe, desk, blackout drapes

Oceanfront F&F

  • Ocean view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite Two-Bedroom King & King

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Two-Bedroom King & King

  • Ocean view
  • 1324 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Oceanfront Two Queen Beds

Free minibar, in-room safe, desk, blackout drapes

Oceanfront Two Queen Beds

  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Central Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Central Oceanfront

  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite Four-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Four-Bedroom

  • Ocean view
  • 1787 sq ft
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Panoramic Suite Three-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Three-Bedroom

  • Ocean view
  • 1798 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Gala Oceanfront Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Gala Oceanfront Suite Two-Bedroom

  • Ocean view
  • 1356 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Oceanfront Central Suite

Free minibar, in-room safe, desk, blackout drapes

Oceanfront Central Suite

  • Ocean view
  • 1668 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Oceanfront King Accesible

Oceanfront King Accesible | Free minibar, in-room safe, desk, blackout drapes

Oceanfront King Accesible

  • Ocean view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Couples

Free minibar, in-room safe, desk, blackout drapes

Oceanfront Couples

  • Ocean view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King

Free minibar, in-room safe, desk, blackout drapes

Oceanfront King

  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Gala Oceanfront Suite One-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Gala Oceanfront Suite One-Bedroom

  • Ocean view
  • 926 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse-Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Penthouse-Suite Two-Bedroom

  • Ocean view
  • 1808 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Suite Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Family Room -8 Guests- Luxury With Sea View

  • Sea view
  • Sleeps 12
  • 4 Full Bed(s) and 2 King Bed(s)

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Family Suite -6 Guests- Luxury With Sea View

  • Sea view
  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

Family Suite -5 Guests- Superior With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Sofa Bed(s) and 1 King Bed(s)

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Quadruple Suite Luxury With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Bed(s)

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Family Suite -8 Guests- Luxury With Sea View

  • Sea view
  • Sleeps 8
  • 2 Full Sofa Bed(s) and 2 King Bed(s)

Family Room -6 Guests- Luxury With Sea View

  • Sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Family Suite -5 Guests- Superior With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Sofa Bed(s) and 1 King Bed(s)

Family Suite -6 Guests- Luxury With Sea View

  • Sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Family Suite -6 Guests- Luxury With Sea View

  • Sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, (2704)
The price is $362
per night
$442 total
includes taxes & fees
May 14 - May 15
Moon Palace Cancun - All Inclusive

About this property

AVA Resort All Oceanfront - All Inclusive

5-star Cancun resort close to Riviera Cancun Golf Resort
Catch some rays at the beach or spend the day relaxing at AVA Resort All Oceanfront - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request.
AVA Resort All Oceanfront - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
AVA Resort All Oceanfront - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

AVA Resort All Oceanfront - All Inclusive features a full-service spa, a complimentary water park, and 6 outdoor swimming pools. Dining is available at one of the resort's 14 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive resort also offers a children's pool, a nightclub, and a fitness center. Onsite covered valet parking is complimentary.

AVA Resort All Oceanfront - All Inclusive has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and noon.
AVA Resort All Oceanfront - All Inclusive has 14 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

AVA Resort All Oceanfront - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 218 reviews
Rating 8 - Good. 51 out of 218 reviews
Rating 6 - Okay. 23 out of 218 reviews
Rating 4 - Poor. 17 out of 218 reviews
Rating 2 - Terrible. 24 out of 218 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New Resort and Awesome View from Room.
Stayed 5 nights in Dec 2024

6/10 Okay

Amanda

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
If the weather isn't nice, be prepared to make the most of the trip on your own! To be fair, the weather is clearly not in their control, but I feel some of the rules/guidelines need to be changed. It was raining and windy 3 out of the 4 days we were there. Being from a cold climate we braved the pool and often were the only ones out there. Our family was excited to go on the obstacle course on AVA Bay. We went to sign up and were told you can't go on it when it is raining. Its in the water! The whole thing is wet and as you go on and off of it you are clearly wet. They said it gets slippery which I feel is the point? You slip you land in the water! Anyway, it wasn't open for 3 of the 4 days because of scattered showers. On to the pool, after being turned down at AVA bay we got some chairs by the pool. As I mentioned it was raining on and off, but we were still enjoying the warmer weather. We asked if we could open an umbrella so our things would not get too wet when it did rain. We were told No because it was too windy. So, no obstacle course and no umbrellas? On to the room... We had the hot tub on the deck which saved us when it was unseasonably cold as there are no hot tubs by the pools. In my mind this is a big miss for them if they aren't going to open AVA bay or let you use umbrellas. On the second night the air wouldn't work and we did not sleep well. They fixed that quickly. The shower head was missing so when you turned it on it quickly flooded the bathroom.
Stayed 4 nights in Jan 2025

6/10 Okay

Bradley

The property is beautiful but is being poorly maintained and managed. Our sink would not drain in our bathroom. The elevators were nasty. There were cigarette butts on the pool deck. Also the immediate escort to the Legends timeshare when you purchase thru Expedia was very frustrating. We refused the push to go there and it still took awhile to get checked in. Also the continuous calls to try to get us to come to a timeshare meeting was annoying. There was zero consistency in what buffets and small snack areas were open- if a convention was there they catered to whatever area they were in.
Stayed 6 nights in Jan 2025

2/10 Terrible

TaiRance

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was overcharged, had roaches, flooding closed services, misguided information etc
Stayed 7 nights in Dec 2024

6/10 Okay

Leslie

Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Luong

Stayed 2 nights in Jan 2025

8/10 Good

Khuyen

Stayed 2 nights in Jan 2025

8/10 Good

Lily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for families. Amazing kids club! But hopefully they can staff more this way more kids can book and go.
Stayed 5 nights in Jan 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property. It's a new resort and they are still ironing out the glitches. The interior felt a bit dark but it's new and beautiful. I liked the French restaurant a lot but the others were just okay.
Stayed 4 nights in Jan 2025

6/10 Okay

Xiaodong

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor food choices, very unorganized operation from checkin, room service to pool side service.
Stayed 5 nights in Dec 2024

4/10 Poor

Jenna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is brand new and has nice amenities. However, the hotel is lacking enough staff, making service terrible. Also, room service never arrived, and was basically told ‘oh well.’
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett william, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brett w, Lexington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ava was great for us. We are a family of 4. 17 year old daughter and 11 year old son. We were there for 6 days. Taco stand was the best. The workers were so full of life. The pool service was great once we were established with server. Food at dinner was excellent. Service was awesome. Pool was cool but refreshing. The obstacle course was the kids go to everyday. Rooms were awesome view and clean. Room service was awesome and kids loved it. We will go back.
Stayed 1 night in Jan 2025

8/10 Good

RyAnn, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at this resort. This was a last minute solo trip and I had a great time relaxing, reading, walking along the beach every morning, watching the sunrises, lounging in the pool. The only thing is you need to make your dinner reservations immediate upon checking in as they fill up fast. I was only able to get my desired restaurant one of the nights I was there. The other nights I did the Buffett (which was still good) and room service. I enjoyed my 90 minute massage so check out the spa if you want more relaxation. I plan to return later this year with some friends.
Stayed 3 nights in Jan 2025

2/10 Terrible

Sergey

Two dead Cockroaches in the room. Hotel did not clean it and left it there for the entire day
Stayed 6 nights in Jan 2025

6/10 Okay

Traci

Liked: Cleanliness
Stayed 11 nights in Dec 2024

4/10 Poor

BABAK

Stayed 5 nights in Dec 2024

8/10 Good

Donnie

Liked: Cleanliness, staff & service
This is still a fairly new resort. Upon completion it will be really nice. It would be nice to have more things for teens to do outside. Most of the activities are for children. We had great poolside service.
Stayed 7 nights in Dec 2024

4/10 Poor

Ping

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our experience was tarnished during our visit to Veranda Italian Restaurant two nights before our departure. This incident left us deeply disappointed and overshadowed the otherwise positive aspects of our stay. We arrived at Veranda at our reserved time. Despite waiting for over ten minutes, no server approached us to provide water or menus. Initially, I assumed the restaurant was busy, but upon looking around, I noticed several empty tables and staff setting nearby tables. They showed no intention of serving us. After another few minutes, I called the hostess over to express my concern. She apologized and directed a nearby waiter to attend to us. The sever brought menus and took our order for pizza, seafood pasta, orange juice, and wine. However, after delivering our food, he made no further efforts to serve us. Throughout the meal, I noticed the waiter providing attentive service to caucasian and local guests while completely ignoring us. I tried to call him multiple times, even waving to get his attention, but he deliberately avoided eye contact. This behavior was humiliating, and it became evident that we were being discriminated against because of our ethnicity. Feeling frustrated and unwelcome, my family and I left the restaurant without finishing our meal. The distress from this incident disrupted our sleep, and the next day, our pre-booked a fishing trip was ruined as we felt unwell throughout.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rocio L Herrador de, ASHBURN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

DAVID

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very under staffed. Dinner reservations were very late, between 8-9pm. This was due to being understaffed. Resort is clean and beautiful. The water bouncy obstacle was very disorganized.
Stayed 6 nights in Dec 2024

2/10 Terrible

Luis

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t clean my room I have to call at 7pm for someone to clean plus the person show up and didn’t leave towels not even clean the floor and the bed was horrible. So far to eat in restaurants that hotel is only good for young people #•the beds by the pool you have to rent out and is not enough chairs by the beach. Beach was so dirty
Stayed 10 nights in Dec 2024

6/10 Okay

Kevin, Surprise

Traveled with family
Disliked: Staff & service
Nice hotel it’s not finished yet too far from everything else and they don’t offer free transportation to and from the airport which is 5 miles away. You can either pay $66 for shuttle or $50 for a taxi.
Stayed 5 nights in Dec 2024

2/10 Terrible

afsaneh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Dustin

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025