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AVA Resort All Oceanfront - All Inclusive

5.0 star property

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Photo gallery for AVA Resort All Oceanfront - All Inclusive

Free minibar, in-room safe, desk, blackout drapes
Oceanfront F&F | View from room
Exterior
Restaurant
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
$594
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Riviera Cancun Golf Resort
    ‪3 min drive‬
  • Place, Moon Palace Golf Club
    ‪8 min drive‬
  • Place, Delfines Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Oceanfront Two Queen Beds

Free minibar, in-room safe, desk, blackout drapes

Oceanfront Two Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite Two-Bedroom King & King

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Two-Bedroom King & King

  • 1324 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

Free minibar, in-room safe, desk, blackout drapes

F&F Sundeck Suite

8.8 out of 10
Excellent
(8 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Two-Bedroom

  • 1313 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Oceanfront F&F

Free minibar, in-room safe, desk, blackout drapes

Oceanfront F&F

9.0 out of 10
Wonderful
(6 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Penthouse-Suite One-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Penthouse-Suite One-Bedroom

  • 1356 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Oceanfront Central Suite

Free minibar, in-room safe, desk, blackout drapes

Oceanfront Central Suite

10.0 out of 10
Exceptional
(1 review)
  • 1668 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Gala Oceanfront Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Gala Oceanfront Suite Two-Bedroom

  • 1356 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Oceanfront Couples

Free minibar, in-room safe, desk, blackout drapes

Oceanfront Couples

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Oceanfront King Accesible | Free minibar, in-room safe, desk, blackout drapes

Oceanfront King Accesible

  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Central Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Central Oceanfront

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite Three-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Three-Bedroom

  • 1798 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite Four-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite Four-Bedroom

  • 1787 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Gala Oceanfront Suite One-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Gala Oceanfront Suite One-Bedroom

  • 926 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Oceanfront King

Free minibar, in-room safe, desk, blackout drapes

Oceanfront King

9.2 out of 10
Wonderful
(34 reviews)
  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse-Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout drapes

Penthouse-Suite Two-Bedroom

  • 1808 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Room Deluxe with Sea View

8.0 out of 10
Very good
(3 reviews)
  • 462 sq ft
  • Sleeps 4

Quadruple Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 462 sq ft
  • Sleeps 4

Double Suite Superior with Sea View

  • 495 sq ft
  • Sleeps 2

Double Suite Superior with Sea View

  • 592 sq ft
  • Sleeps 2

Family Suite -5 guests- Superior with Sea View

  • 613 sq ft
  • Sleeps 5

Family Suite -5 guests- Superior with Sea View

  • 635 sq ft
  • Sleeps 5

Double Suite Luxury with Sea View

  • 904 sq ft
  • Sleeps 2

Family Suite -6 guests- Luxury with Sea View

  • 1367 sq ft
  • Sleeps 6

Quadruple Suite Luxury with Sea View

  • 1334 sq ft
  • Sleeps 4

Family Suite -6 guests- Luxury with Sea View

  • 1334 sq ft
  • Sleeps 6

Family Suite -8 guests- Luxury with Sea View

  • 1797 sq ft
  • Sleeps 8

Family Room -8 guests- Luxury with Sea View

  • 1797 sq ft
  • Sleeps 12

Family Room -6 guests- Luxury with Sea View

  • 1668 sq ft
  • Sleeps 6

Family Suite -6 guests- Luxury with Sea View

  • 1829 sq ft
  • Sleeps 6

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About this property

AVA Resort All Oceanfront - All Inclusive

5-star Cancun resort steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at AVA Resort All Oceanfront - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request.
AVA Resort All Oceanfront - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
AVA Resort All Oceanfront - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

AVA Resort All Oceanfront - All Inclusive features a full-service spa, a complimentary water park, and 6 outdoor swimming pools. Dining is available at one of the resort's 14 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive resort also offers a children's pool, a nightclub, and a fitness center. Onsite covered valet parking is complimentary.

AVA Resort All Oceanfront - All Inclusive has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and noon.
AVA Resort All Oceanfront - All Inclusive has 14 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

AVA Resort All Oceanfront - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 331 out of 575 reviews
Rating 8 - Good. 107 out of 575 reviews
Rating 6 - Okay. 64 out of 575 reviews
Rating 4 - Poor. 32 out of 575 reviews
Rating 2 - Terrible. 41 out of 575 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely a great hotel to go to staff is great and entertainment at night is amazing. Only negative I have to say about this place was the bell boys not being nice about using uber!
Stayed 3 nights in Jun 2025

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Demetria

Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Azeezeh

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This resort is a big mess. I arrived at 1pm and didn’t get checked in until 5pm, from excuses regarding the room being cleaned to the AC not working. The first 5 people would introduce themselves and once a concern was raised they would disappear. They didn’t even think to upgrade or just give me another room. It took the manager holding housecleaning accountable to get it resolved.
Stayed 3 nights in Jun 2025

10/10 Excellent

ODANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Oghenekevwe

Stayed 3 nights in Jun 2025

10/10 Excellent

Oghenekevwe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made the resort worth it ! I loved every second of it !
Stayed 1 night in Jun 2025

6/10 Okay

Star Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
My room was amazing!! The staff was awesome! But the ocean stinked up the whole place!!
Stayed 5 nights in Jun 2025

8/10 Good

Jacob

Stayed 6 nights in Jun 2025

6/10 Okay

Nicole Lynn

Traveled with family and small children
Disliked: Property conditions & facilities
The hotel itself was beautiful. They are still doing some minor construction. The food was not great especially for a hotel marketing itself as a 5 star resort. There were “events” throughout the day but I wish it was made more clear where, when and for what age range activities were happening. I felt like it was too late by the time I realized there was something going on. The Ava Bay needs work. They need to keep it cleaner throughout the day and get more organized with the non-motorized sports (kayaking, paddle boards & obstacle course). It was super disorganized when we tried to participate.
Stayed 6 nights in Jun 2025

2/10 Terrible

Moses

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
went there for honeymoon with my husband we’re both young and got treated like little kids by the staff. they try to make you pay $100 deposit per every night you stay there “to not pay for spa activities etc.” you still have to pay when you want to do anything fun. the room smelled like rotten fish and the ocean as well everything around smelled rotten. the second day at the resort i got food poisoning from their food… every night there would be construction in the rooms by us and on top of us we couldn’t sleep every night we were there. for the price of this resort there shouldn’t be these things going on and everyone should get the same amount of respect! wouldn’t recommend going to this resort. when we arrived at the airport the resort was supposed to pick us up we called them they said it would take 2 hours for them to get us when we paid for them to pick us up right away. they told us to get a taxi and they’ll refund us at the resort they gave us the information and everything for it and when we tried getting our refund back they made up any excuse for us to not get it back we still haven’t gotten it back. didn’t have a great experience at this resort.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shqipe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort loved every minute of it. The restaurants were top notch. Poulete was our personal assistant. Poulete is an outstanding person to have working at this resort always had a smile on her face. Every morning she sent us daily activities and checked on us in the morning when she came In and before she went home. The whole staff and the place was amazing
Stayed 6 nights in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito y el servicio bueno la comida tmb buena
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful resort
Stayed 3 nights in Jun 2025

10/10 Excellent

Shqipe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful so much to do. The restaurants are amazing and so is the buffet so many food options and the food was amazing. Poulete was our personal assistant while we stayed at the resort she is truly amazing. Poulete send us the daily activities and checked on us every morning and before she left to ensure everything was good.
Stayed 6 nights in Jun 2025

8/10 Good

Samuel

Traveled with family and small children
Family friendly and newness of the property.
Stayed 7 nights in Jun 2025

10/10 Excellent

Aminata

Liked: Cleanliness, amenities
Perfect
Stayed 4 nights in Jun 2025

6/10 Okay

Dennis L.

Traveled with partner
Disliked: Amenities
No beach, water was brown and slimy sand. Reservations required for dinner despite website saying none needed. 100's of cabana's but for an extra charge. 95% were empty. Food in "buffet" limited. Best place was lunch near the pool with the obstacle course. Room floor was dirty. For a resort only a year old it looks old and worn. Need more pool entertainment at middle pool. Boasts 5 star resort and michelin restaurants, but experience otherwise. Abimiel at pool restaurant excellent. Carlos in Italian restaurant fabulous. Inty's fitness classes in Gym were wonderful. Had a nice relaxing vacation but would not return. Will continue to go to Punta Cana and return to the resort we have vacationed at before.
Stayed 5 nights in Jun 2025

2/10 Terrible

AUNDREA, Mansfield

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
The best thing about the property is all rooms are ocean view. The food options were extremely limited and depending on which wing you were in, the restaurants are not open. The buffet is horrible at any time, breakfast, lunch or dinner! If you’re on the adult side pool area service is limited and they only focus on members. If you’re thinking about becoming a member, why would you if they’re not treating other paying guest as a priority. There’s a lot more, but I don’t have the patience in time to write overall the hotel review. Nightlife and entertainment…let’s just say the entertainment was horrible no nightlife. The owner and marketing team would most definitely benefit from checking out other resorts regarding overall resort activities, entertainment, food and everything that you would want in a resort to make this place successful. I would not recommend this hotel at this time to anyone. If you’re thinking about going to the beach, this is not the property for you!
Stayed 5 nights in May 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ My stay at AVA Resort Cancún was absolutely incredible! From start to finish, the service, amenities, and overall experience exceeded all expectations. The staff was attentive and welcoming, always going above and beyond to make us feel cared for. The food throughout the resort was outstanding, but the Black Iron Restaurant was the true highlight—every dish was perfectly prepared and full of flavor. I highly recommend this resort to anyone looking for a luxury all-inclusive experience in Cancún.
Stayed 7 nights in Jun 2025

6/10 Okay

Janessa Mirta, chicopee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Here is my honest review. I was super excited after reading others' reviews. Upon arrival, I was approached by an employee stating he was there to help with dining reservations and activities. Wrong, he was trying to sell me a membership and wouldn't take a no for an answer. This same employee began stalking me around the resort for days. If you have allergies, be warn that there are limited options for Gluten Free or multiple allergies. I was in constant communication with Concierge and Chefs in order to find food that was safe. This wasted a fraction of my worry free vacation. House keeping would enter my room more than once in one day. I found it highly suspicious that room keeping entered my room during a reservation I had for a restaurant even though they entered and cleaned my room earlier that day. It was later discovered my son's Nike sneakers and several other items went missing. I reported it and I was told housekeeping did not note finding anything after my check out. The swimming pool areas in person seemed more damaged than what's photographed. The inflatable park was burning hot to touch and should be wet every so often to avoid burns. The A/C stopped working with my first room, which is surprising for a new resort that is 5 stars. I was upgraded to a Suite which was amazing. The suite unfortunately was outdated. The jacuzzi was filthy with bird poop and other stains. There was a weird odor as well. Overall I would say it is a 4 star hotel at best.
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan Ramon

Liked: Cleanliness, amenities
Good cervice and very nice resort
Stayed 4 nights in Jun 2025

6/10 Okay

olesja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It feels like you live in the shopping mall. The beach is practically non-existent. Very long resort, timeshare sellers attack you everywhere you go. No individuality decore, pools are cement puddles with limited animation ( activities get cancelled all the time). And Montezuma revenge awaiting you. Ice creams are good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Talana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this resort. I enjoyed myself at the poolside. We hung out at the adult pool on the south far end. No one hangout on the beach. The staff were great, no complaints on the staff. I was not able to get 1 hot shower. That was disappointing. Not to say there was not any hot water, because my husband did get 2 hot showers but that was all. The buffet was great, better than some restaurants. I would go back. LOVE the fact that every room is oceanfront ❤️. If you go without children stay on the south side. All the activities for the children are on the North side. We didn’t run into many children. Maybe it was the time we went. Give it a try. They will try to get you to buy into their resorts. They will tell you it’s not timeshare and it’s not but they definitely will try to have you buy. Don’t fall for the first price, they will come way down. If you like to travel (who don’t) then it’s not a bad thing. As long as it’s in you budget.
From my 8th floor room.
Stayed 6 nights in Jun 2025