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AVA Resort All Oceanfront - All Inclusive

5.0 star property

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Photo gallery for AVA Resort All Oceanfront - All Inclusive

Free minibar, in-room safe, desk, blackout drapes
Restaurant
Exterior
Free minibar, in-room safe, desk, blackout drapes
Suite, Oceanfront | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
$520
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(24 reviews)
  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 2 Bedrooms

  • 1324 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

Free minibar, in-room safe, desk, blackout drapes

F&F Sundeck Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 2 Bedrooms

  • 1313 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Suite, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Free minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Penthouse)

  • 1356 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 1668 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, Oceanfront (Gala)

  • 1356 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Couples)

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Oceanfront King Accesible | Free minibar, in-room safe, desk, blackout drapes

Oceanfront King Accesible

  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 3 Bedrooms

  • 1798 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 4 Bedrooms

  • 1787 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Gala)

  • 926 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(42 reviews)
  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Free minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms (Penthouse)

  • 1808 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Room Deluxe with Sea View

8.0 out of 10
Very good
(3 reviews)
  • 462 sq ft
  • Sleeps 4

Quadruple Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 462 sq ft
  • Sleeps 4

Double Suite Superior with Sea View

  • 495 sq ft
  • Sleeps 2

Double Suite Superior with Sea View

  • 592 sq ft
  • Sleeps 2

Family Suite -5 guests- Superior with Sea View

  • 613 sq ft
  • Sleeps 5

Family Suite -5 guests- Superior with Sea View

  • 635 sq ft
  • Sleeps 5

Double Suite Luxury with Sea View

  • 904 sq ft
  • Sleeps 2

Family Suite -6 guests- Luxury with Sea View

  • 1367 sq ft
  • Sleeps 6

Quadruple Suite Luxury with Sea View

  • 1334 sq ft
  • Sleeps 4

Family Suite -6 guests- Luxury with Sea View

  • 1334 sq ft
  • Sleeps 6

Family Suite -8 guests- Luxury with Sea View

  • 1797 sq ft
  • Sleeps 8

Family Room -8 guests- Luxury with Sea View

  • 1797 sq ft
  • Sleeps 12

Family Room -6 guests- Luxury with Sea View

  • 1668 sq ft
  • Sleeps 6

Family Suite -6 guests- Luxury with Sea View

  • 1829 sq ft
  • Sleeps 6

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About this property

AVA Resort All Oceanfront - All Inclusive

5-star Cancun resort steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at AVA Resort All Oceanfront - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request.
AVA Resort All Oceanfront - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Some rates at AVA Resort All Oceanfront - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

AVA Resort All Oceanfront - All Inclusive features a full-service spa, a complimentary water park, and 6 outdoor swimming pools. Dining is available at one of the resort's 14 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury resort also offers a children's pool, a nightclub, and a fitness center. Onsite covered valet parking is complimentary.

AVA Resort All Oceanfront - All Inclusive has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and noon.
AVA Resort All Oceanfront - All Inclusive has 14 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at AVA Resort All Oceanfront - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Property Registration Number 005-007-004237/2025

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

AVA Resort All Oceanfront - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 401 out of 693 reviews
Rating 8 - Good. 127 out of 693 reviews
Rating 6 - Okay. 78 out of 693 reviews
Rating 4 - Poor. 36 out of 693 reviews
Rating 2 - Terrible. 51 out of 693 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing experience at AVA Cancun! The food was absolutely delicious with a wide variety of options, and every meal exceeded my expectations. The service was also excellent, Jonathan provided attentive and friendly service. A special thanks to Rodrigo, my personal assistant, who went above and beyond to make sure everything was perfect. He was incredibly helpful in arranging a late checkout for me since my flight wasn’t until 7pm, which made my last day so much more comfortable and stress-free. Overall, I couldn’t have asked for a better stay. Wonderful food, great service, and outstanding staff who truly care about their guests. Highly recommend AVA Cancun!
Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I’ve been to in a while. Clean, great food , great staff etc . Yes I would go back again
Stayed 2 nights in Aug 2025

10/10 Excellent

BHUPINDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Mexico 🇲🇽 what a hotel amazing
Stayed 6 nights in Aug 2025

8/10 Good

patricia

Stayed 5 nights in Aug 2025

10/10 Excellent

Parmida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the taste and quality of the foods wasn’t good, but the main restaurant which is only available for dinner was awesome
Stayed 4 nights in Aug 2025

10/10 Excellent

Marthe

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful, we had an amazing time. The only issue that arose was when it comes to booking the restaurant, they tried to say that they are fully book out. Which made no sense but my partner had to step in and that’s when a manager take care of that. Amazing staff, especially the entertainment staff by the pool. Thanks
Stayed 4 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Devika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Our time at lava Cancun was great. We had some hiccups with the cleanliness of our room at the beginning but once we made mention of this, the public relations team swooped in and got it remedied immediately and were extremely accommodating. I can tell this was not the norm and totally appreciated their service. They also gave us two massages and a personal concierge to assist with dinner reservations or anything we needed. The staff’s customer service is 10/10. Everyone was always willing to help and that made the best impression. The food was okay , I really enjoyed chez moi and boa. Room service is amazing and came in clutch daily. The one negative that I wish I researched prior and came at another time was the seaweed. It is all over the Caribbean and this is the high season. It made the beach unapproachable and the smell was really bad. Outside of that, our family really enjoyed our stay. Special shout out to our concierge Samayra Gaona and the chefs at chez moi -Jesus canto and Angel Jimenez. They were fantastic!
Stayed 4 nights in Aug 2025

10/10 Excellent

Adil, Lake In The Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Nara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley Yanira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. All the videos and pictures did them justice. It’s just so much better in person. The food was amazing. The drinks were always coming. And the staff was very helpful. Always asking you at least three times a day if you need anything through call or text. The room was always cleaned every time we came back from anywhere. And there was always something to do there so you’ll never have a dull time. 10 out of 10 will definitely go again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lacy ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter for her 19th birthday they took cake and wine to our room it was so sweet. I live it there. The workers are amazing I will be going back n
Stayed 4 nights in Aug 2025

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Christine Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service at AVA. The beach was a disappointment however that is beyond AVA’s control.
Stayed 7 nights in Aug 2025

2/10 Terrible

Anthony, Gresham

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
For a new resort, the level of cleanliness was shocking. Our room had mold in the shower and the AC barely worked, making it uncomfortable. A portion of the resort seems abandoned, with unfinished ceilings and a strong mold odor in those areas. If you don’t have a reservation, you won’t get dinner—even though this wasn’t clearly communicated beforehand. All the meat dishes taste overwhelmingly like propane, as if drenched in it, making them nearly inedible. The buffet food was undercooked and cold, which raises serious safety concerns. The staff speaks very minimal English, so we constantly had to rely on Google Translate, which made even basic communication difficult. I’ve stayed at over 10 resorts in Cancun, and this was by far the worst. Overall rating: 1/10. Do yourself a favor and book elsewhere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laidelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place evening theaters, who shows were amazing food was amazing. Drinks was amazing. Top shelf liquor beds were comfortable rooms were nice and clean. The whole thing the building is very clean, lots of people serving on you. Good, very, very good service. We also enjoyed all the little Starbucks shops. Lots of snacks, frappuccinos, lattes, cappuccinos, anything you can think of if this was where it's got it. All the kids club was amazing. Lots of activities for them to do the activities in the big pool, kayaking, right? Paddleboarding, the floating.everything was amazing. Yeah.
Stayed 7 nights in Aug 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Our family just came back from Ava Resort the food was really good and the staff were friendly. The beach isn’t as beautiful as in the Hotel Zone, but the color is better than the beaches at resorts outside the hotel zone. The front part of the water looks like a typical beach color, but further back you can see a hint of mint, similar to the Hotel Zone, so the view isn’t bad at all. We were having a pleasant time there. Since there were quite a few negative reviews, I was a bit doubtful at first, but overall, I’m satisfied. The only downside is that the seaweed smell isn’t very pleasant. Other than that, we are happy with our stay. ✨none of my family has had any issues like food poisoning or stomach problems. Some negative Google reviews mentioned that the rooms weren’t cleaned on time, but in our case, housekeeping has come twice a day without fail. They even call from time to time to check if we need anything. Everyone here is so genuine and kind, which has made our trip really pleasant. At Chez Moi, our server Jesus was really nice, and our concierge Diego took such great care of us that we felt comfortable and happy throughout our stay.
Pool snack
Room service
Blue Hawaiian
Stayed 4 nights in Aug 2025

8/10 Good

Nora

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Araceli

Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony Jose

Stayed 3 nights in Aug 2025

2/10 Terrible

Saghav

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver very inconvenient I have to call 6 times to get my room cleaned.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025