I can't commend staff enough! I wish I could give them 10 stars! Security, front desk, housekeeping, the bartenders, EVERYONE was friendly and helpful. They have a whats app account they are very responsive to and communicate with you throughout your stay. The aesthetic of this resort gives very zen and primal. The road outside of the resort can be very noisy during the day due to traffic and construction around the property, but super calm and peaceful at night. There is a weird smell that comes from the mangroves but it could be because the resort is right on a beach (idk if it is Sea or Gulf) We walked down to the beach but did not get in - wasn't very accessible, very windy and didn't seem too safe. Your room card is what controls the electric in the room, so if you are out for the day (you have your room key with you), your AC is not running, no lights are on, etc. Super smart for them - but when you return there is also a weird mold or wet smell. Takes forever for AC to get cold and then it is not as cold as you would want or are used to. Not super sweaty in April but not super cool either. Our room had a deck that went right out to the main pool, so we could literally walk into the pool at any time, absolutely LOVED this feature. My ONLY complaint would be the kitchen - this is not all-inclusive resort, not many options, not expensive either, food takes a long time.