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Ambiance Suites Cancun

3.5 star property

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Photo gallery for Ambiance Suites Cancun

Terrace/patio
Junior Suite, 2 Double | Premium bedding, down comforters, minibar, in-room safe
Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪7 min walk‬
  • Royal Yak Casino and Sports Book
    ‪9 min walk‬
  • Dubai Palace Casino
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Super Saver

Super Saver | Premium bedding, down comforters, minibar, in-room safe

Super Saver

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Junior Suite, 2 Double

Junior Suite, 2 Double | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Double

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe

Luxury Double Room

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estándar Matrimonial

Estándar Matrimonial | Premium bedding, down comforters, minibar, in-room safe

Estándar Matrimonial

  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar Superior Matrimonial

Estándar Superior Matrimonial | Premium bedding, down comforters, minibar, in-room safe

Estándar Superior Matrimonial

  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suites King

Junior Suites King | Premium bedding, down comforters, minibar, in-room safe

Junior Suites King

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis Cancun Centro

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (1170)
The price is $46
per night
$59 total
includes taxes & fees
Mar 8 - Mar 9
ibis Cancun Centro

About this property

Ambiance Suites Cancun

3.5-star Cancun aparthotel, connected to a shopping center in Downtown Cancun
This aparthotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Each apartment offers comforts like premium bedding and a down comforter, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired internet, a minibar, and room service.
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Ambiance Suites Cancun provides an outdoor pool and a 24-hour fitness center. Dining options at the aparthotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This Cancun aparthotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ambiance Suites Cancun has designated areas for smoking.

A complimentary manager's reception is offered each day.
Ambiance Suites Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a state park
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Ambiance Suites Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 991 reviews
Rating 8 - Good. 340 out of 991 reviews
Rating 6 - Okay. 111 out of 991 reviews
Rating 4 - Poor. 36 out of 991 reviews
Rating 2 - Terrible. 39 out of 991 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tarun

Liked: Cleanliness
The room had coffee maker but no coffee pods. The AC was pretty loud. Some drawers had broken knobs.
Stayed 1 night in Nov 2024

8/10 Good

Tanusri

Liked: Cleanliness, room comfort
Average. Room is clean but sticky and humid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and several restaurants near the hotel.
Stayed 1 night in Oct 2024

8/10 Good

NORMA ROSA

Traveled with family
Liked: Cleanliness, room comfort
Mala actitud de recepción nocturna
El chico de recepción de la noche con una actitud pésima! Toda la estancia la rescató Ramon Díaz, jefe de seguridad, en verdad que da pena la atención de la recepción
Stayed 6 nights in Oct 2024

10/10 Excellent

Enrique alfonso

Traveled with family
Liked: Cleanliness, room comfort
Fue muy corta pero muy amable el personal y muy limpias las habitaciones
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Please add another ashtray outside for the smokers. To many butts on the ground at the front steps of the neighboring business.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2024

8/10 Good

Ricardo

Business traveler
Liked: Cleanliness, room comfort
Boa estadia para trabalho
Boa estadia para quem viaja a trabalho. Hotel limpo, com cafe da manha pago a parte. Suites grandes com cama confortavel. Internet boa. Atendentes simpaticas e atenciosas. Recomendo!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Nice stay
Just a quick stop-over in CUN. Very good for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Irene, Gastonia

Traveled with family
Disliked: Amenities
El hotel está anticuado, las habitaciones no están muy limpias y les falta renovación en los muebles y sábanas y toallas. Las camas son viejas y los colchones son incomodos y se sienten muy aguados. Es un hotel solo para pasar la noche pero creo que hay mejores opciones por el mismo precio en esa zona. No lo recomiendo.
Stayed 1 night in Sep 2024

6/10 Okay

JORGE

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness
Buen servicio
Stayed 1 night in Sep 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, property conditions & facilities
2 beds and only 1 coffee cup, 1 hand towel. Asked for more but told no. Coffee maker but no coffee. Comfortable bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, property conditions & facilities
Nice little place very close to restaurants and busses that take you to the hotel zone. Rooms are a little small but the beds are super comfy. Overall good bang for your buck!
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, room comfort
Nice place for the price
Nice facilities and the Junior suite was perfect for our family of four.
Stayed 7 nights in Aug 2024

10/10 Excellent

Earl, Welland

Traveled with partner
Liked: Cleanliness
we truly enjoyed our EVERY interactions with the staff and zero miscommunication between English/Spanish at any point:) be it from the Front desk/Check-in- excellent house keepers, so friendly with a Smile... seimpre:) - nice little pool, amazing tacos (2 places & Vancouver Wings right across the street - BURGERS, you say... turn left from Hotel about 300 m and you got " The BEST BURGERS DOWNTOWN" , if you don't check it out, it's seriously a shame:(- Oxxo across the street for all your munchies, beer, you get it. It's a little far in term of getting to the Beaches in "The HOTEL ZONE", but WHo CAres, Chill...YUR in Cancun the Hotel is very reasonably priced for what The Hotel provides their guests!!
Stayed 9 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great choice
Stayed 2 nights in Jul 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities
Clean and affordable
Stayed 4 nights in Jul 2024

10/10 Excellent

WIJASINHAGE, THOMPSON

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very unfriendly & not supportive. It seems like we are staying in this hotel for free. After the second day of the seventh day, we left this hotel and went to another hotel in the Cancun Hotel zone. It’s a Cancun tourist capital. We didn’t recommend this place for any families, especially if you are coming out of the country. We tried using the pool, but they were very disrespectful and unsupportive. Almost all the staff argued that the ancient TV didn’t work well when we left.
Stayed 7 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
location, price and very clean. It was good hotel
Stayed 3 nights in Jul 2024

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, amenities
Everything was good
Stayed 5 nights in Jul 2024

6/10 Okay

Kuukuah

Stayed 2 nights in Jul 2024

10/10 Excellent

Marie, Kansas City

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you don't want the rush and costs of the beach, this is a great compromise. Clean rooms, nice cafe/diner, and friendly staff make this a good stay for travelers on a budget. Ubers are cheap and can get you to the ocean or airport for $15-20.
Stayed 1 night in Jul 2024

8/10 Good

Ruchi

Traveled with family
Liked: Property conditions & facilities
Property is close to areas to eat and shop. Room was not as clean as expected
Stayed 1 night in Jul 2024