Hotel & Beach Club Ojo de Agua

3.0 star property

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Photo gallery for Hotel & Beach Club Ojo de Agua

Deluxe Bungalow | 1 bedroom, iron/ironing board, free WiFi, bed sheets
On the beach, snorkeling
Exterior
Exterior
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Deluxe Room, 1 King Bed, Ocean View

  • 208 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

  • 260 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Palapa King Suite Pool view

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Bungalow

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 260 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel & Beach Club Ojo de Agua

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
At Hotel & Beach Club Ojo de Agua, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkeling.
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel & Beach Club Ojo de Agua features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on request.

Hotel & Beach Club Ojo de Agua has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkeling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 581 reviews
Rating 8 - Good. 181 out of 581 reviews
Rating 6 - Okay. 94 out of 581 reviews
Rating 4 - Poor. 59 out of 581 reviews
Rating 2 - Terrible. 57 out of 581 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

April

Stayed 8 nights in Oct 2024

2/10 Terrible

Tannis Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Very poor over all . No AC , no blankets , no room service no lights at the premises, not answering the phone
Stayed 1 night in Nov 2024

8/10 Good

Russell

Stayed 1 night in Aug 2024

8/10 Good

Leeanne

Traveled with partner
Liked: Cleanliness, staff & service
We were not given the room we had booked and no discount was given. Also there is a daily fee for the sewer system that is not mentioned in the booking site. While not expensive, it's nice to know all costs related to a stay. Otherwise the beach and beach staff Stephanie especially and restaurant staff were wonderful. The young lady at the desk was so helpful
Stayed 1 night in Oct 2024

4/10 Poor

Shaneice

Stayed 4 nights in Aug 2024

8/10 Good

Cynthia, San Jacinto

Liked: Cleanliness, staff & service
I loved ojo de aqua beach club. Their restaurant is the best in the world. The food was so great. It is on the ocean and is quiet and safe. The staff is friendly and helpful. The ocean is steps away and I loved that with all my heart. Great stay for me at this hotel.
Stayed 3 nights in Oct 2024

4/10 Poor

stanley

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is in terrible need for upgrade and even minor repairs seem to have been ignored. Our room was flooded numerous times, bathroom faucet not secured....
Stayed 15 nights in Oct 2024

8/10 Good

AL, rocky View

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Stayed 7 nights in Oct 2024

4/10 Poor

Eduardo

Traveled with family
Ojo- Falta supervisión y mantenimiento -
Mala experiencia, le urge mantenimiento, habitación básica, TV inservible, regadera tapada del sarro o sal con problemas sale agua, en la playa apartamos 3 camastros q no estaban ocupados, en lo q regresamos con las cosas q dejamos en el coche, las habia movido un mesero argumentando q los 12 camastros cercanos estaban ocupados, obviamente al estar hospedados nos dimos cuenta permanecieron vacíos todo el día, ( el mesero con la cola entre las patas) , lo único bueno fue al otro día el desayuno bien y el encargado nos atendió de muy buena gana
Stayed 1 night in Oct 2024

4/10 Poor

Sandra Joy

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Firstly the property is in a fabulous location. Right where beach club is where you can use deck chairs. Hotel needs major repairs!! I was not expecting 5 star of course but when you book a room type you expect that room type. We did not get what we booked and could not accomodate us . ( offered us room on ground level but lock on door did not work properly) The room we got.. aircondioning.. did not work .. only blew out air… was hotter in room than outside. We slept with doors open, which were hard to open .. had to lift out of track to open door. When it rained the reception area was flooded and water did not get away. There is no signage into the hotel from the road so transfers had difficulty finding the hotel. The Ki restaurant next to the hotel was very good. Reasonable prices for a beach club/ restaurant
Stayed 9 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Friendly service. Right next to the beach. One of the best in Puerto Morelos!
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another terrific stay at Ojo de Agua Beach Clubs
I have stayed here at least 10 times over the past couple of years. I continue to come back as they consistently are terrific to work with. The location is ideal for visiting Puerto Morales. The price can’t be beat in. The service is terrific. While the rooms are basic, they are always very clean. The value is unbeatable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience here. Simple, but a good room. With only one exception, the staff was very cool, accommodating, and friendly. The beach here is spectacular. Would definitely stay here again.
Stayed 12 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay….
I stay here every 1-2 months and am always pleased. The location and price can’t be beat. The rooms are basic but very clean and comfortable. The Ki Restaurant and beach club food and service is wonderful. The front desk is always very helpful.
View from my patio
Stayed 3 nights in Oct 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

6/10 Okay

German Jesus

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Sep 2024

2/10 Terrible

Vidisha

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Nice little place!
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at Ojo de Agua Beach Club Hote
I stay here every couple of months. The location is perfect. The staff is always very helpful. The rooms are always spotless. It’s a no frills room but the location, beach chairs, towels and beach service are excellent. People from other hotels come over every day to hang out there. The food on the beach or at the restaurant is terrific. You cannot beat the price either.
Stayed 3 nights in Sep 2024

6/10 Okay

Darrel L

Traveled with partner
Liked: Staff & service
The property is old and needs some fixing up but all in all it was a good value for a beach front room $370 for a week
Stayed 6 nights in Sep 2024

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024