Room Deals for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, Puerto Morelos

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Dates

February 2025

March 2025

Honeymoon Suite, Oceanfront | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

On the beach, free beach cabanas, sun loungers, beach umbrellas

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot Tub

Room service

All inclusive

Explore the area

Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

Petempich Bay
‪1 min walk‬
Arrecife de Puerto Morelos National Park
‪1 min walk‬
Puerto Morelos Beach
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

Premium Suite

620 sq ft
Sleeps 4
1 King Bed

Honeymoon Suite, Oceanfront

625 sq ft
Ocean view
Sleeps 2
1 King Bed

Luxury Suite (Walkout)

640 sq ft
Sleeps 4
1 King Bed

Family Suite, Ocean View

625 sq ft
Ocean view
Sleeps 5
1 Queen Bed and 2 Double Sofa Beds

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite, Ocean View

520 sq ft
Ocean view
Sleeps 4
1 King Bed

Junior Suite

534 sq ft
Sleeps 2
1 King Bed

Premium Suite (Swim Up)

539 sq ft
Sleeps 4
1 King Bed

Luxury Suite, Ocean View (Connecting)

1250 sq ft
Ocean view
Sleeps 6
1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Family Suite

625 sq ft
Sleeps 5
2 Double Sofa Beds and 1 Queen Bed

Junior Suite (Swim Up)

520 sq ft
Sleeps 2
1 King Bed

Luxury Suite

640 sq ft
Sleeps 4
1 King Bed

Similar properties

On private beach

Pool

Hot Tub

All inclusive

per night

$429 total

includes taxes & fees

Feb 16 - Feb 17

Pool

Hot Tub

Breakfast included

All inclusive

per night

$393 total

includes taxes & fees

Feb 16 - Feb 17

Pool

Hot Tub

Breakfast included

All inclusive

per night

$429 total

includes taxes & fees

Feb 16 - Feb 17

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5-star Puerto Morelos property with 6 restaurants

Catch some rays at the beach or spend the day relaxing at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers 435 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and free minibar items. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a 24-hour health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma has designated areas for smoking.

SPOON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

TAPAZ - This family restaurant specializes in international cuisine and serves dinner only. Open daily.

SIENA - This restaurant specializes in Italian cuisine and serves dinner only.

LE CHIQUE - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

ZAVAZ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Free self parking on site

Food and drink

3 poolside bars
3 swim-up bars
6 bars/lounges
6 restaurants
Couples/private dining

Restaurants on site

LE CHIQUE
SIENA
SPOON
TAPAZ
ZAVAZ

Things to do

2 outdoor tennis courts
24-hour health club
6 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Kayaking
Playground
Sauna
Shopping
Snorkeling
Spa tub
Steam room
TV in common areas
Waterslide

Family friendly

6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3,154 square feet of conference space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
In a national park
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

13 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages

Accessibility

No elevator

4 buildings
4 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive

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Azul Sensatori Karisma Puerto Morelos

Hotel Azul Sensatori

Sensatori Azul Hotel

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Azul Beach Resort Sensatori Mexico Karisma

Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive

Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma

Azul Beach Riviera Cancun Gourmet Karisma All Inclusive

Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma

Azul Beach Riviera Cancun Gourmet All Inclusive Karisma

Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc

Azul Sensatori Hotel By Karisma All Inclusive

Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive

Azul Beach Resort Sensatori Mexico by Karisma

Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc

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Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive

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Azul Beach Resort Sensatori Mexico by Karisma

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Reviews

7.4

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

LaQuita

Nov 4, 2024

Disliked: Amenities, property conditions & facilities

Went to check in and was told I had to switch resorts because they were closing down!

Stayed 5 nights in Oct 2024

4/10 Poor

Matthew

Traveled with partner

Nov 3, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Stayed 4 nights in Oct 2024

4/10 Poor

Ashley

Traveled with partner

Oct 31, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

I'm going to start by saying we did not feel special at all. We came to celebrate our wedding anniversary and they moved us to Margaritaville as soon as we arrived. Strike 1 next the night of our anniversary they were booked before the day of and we were the first people to the lobby to make those dinner reservations. I also told the receptionist we need dinner reservations for that night. She assured me they would accommodate us. They did not. There was not open availability anywhere that night. We had to order room service which defeated the whole purpose of the trip. I never felt so unappreciated.

Stayed 4 nights in Oct 2024

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family

Oct 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.

Stayed 3 nights in Oct 2024

8/10 Good

Allen John

Traveled with family

Oct 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a good stay. Since it was the off season, there were not a lot of people - which I liked. It was quiet and the staff was attentive to our needs. There was some construction going on, but it was minimally intrusive on our stay and activities. Only certain restaurants were open each day as opposed to all of them, but there were still ample food choices. The food, for the most part, was good even if the portions were small. It was easily remedied by ordering two meals or eating at two different places. The room was clean and fixed up everyday with the option of clean linen if you wanted it. Overall, the stay was great and the facility met our vacation expectations.

Stayed 6 nights in Sep 2024

10/10 Excellent

Louisha Ornee

Oct 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved it the food was amazing

Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Traveled with partner, Traveled with family

Oct 28, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

NOT RECOMMENDED AT ALL!!! OVERAL RATING ,, -10 ,, OR I CAN PUT ,, -10⭐️

Stayed 4 nights in Oct 2024

4/10 Poor

Karen

Traveled with family and small children

Oct 28, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The resort was in the process of being sold and only two restaurants were open. The breakfast and lunch buffet closed half way through our trip and they ran out of food on multiple occasions. Not the trip I paid for or was expecting. They had no beach/pool restaurant and the did they did have was very limited

Stayed 7 nights in Oct 2024

4/10 Poor

Veronica

Traveled with partner

Oct 28, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Let me tell you about my experience with this hotel. We had booked a premium suite up room with this resort, which comes with a jacuzzi and swim up pool. When we arrived at the hotel, we were given a whole different room, with no swim up. The lady at the front desk said that the room we booked was “unavailable” and I said that I wanted to receive what I initially paid for. Then, she ended up giving us the original room that we paid for. After this inconvenience, we had noticed the hot tub outside our resort to be broken. We asked the front desk as to why, and they said that the hot tubs were broken in the whole building. We decided to leave it alone as we were exhausted from our trip. We realized that the resort had a lot of construction going on, and then figured out that 3/5 restaurants on the property were closed, as well as the swim up bars. The hotel pretty much looked abandoned.If we had known the resort had been facing this major construction, we would not have came here. Then, a day after moving in and unpacking, the front desk called us and told us that we are going to be moved out of our room because “the building was closing”. We decided just to book a different hotel at this point due to frustration. All we got back was a refund for one unused night; which I think is unfair due to all the inconveniences we faced that made our trip stressful.

Stayed 3 nights in Oct 2024

2/10 Terrible

Parinaz

Traveled with family and small children

Oct 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the worst experience of our lives at this hotel. The property was in the process of being sold to a new owner, who was taking over after our stay. The hotel was under construction, making it extremely unsafe. A picture even fell off the wall due to the construction, nearly hitting my 1-year-old son. The only building open for guests was ours, and construction noise was constant throughout the day. They cut off all phone lines to concierge and room service, so we couldn’t access the 24/7 room service or get any help at all. When I requested milk for my son, it took 16 hours and multiple visits to the front desk before it was delivered. Elevators were broken, so we had to walk up and down several flights of stairs with our twin 1-year-olds to reach room service. The food was good, but there were only two options our entire stay, and due to limited staff, these options didn’t change. It was the worst experience of our lives, and we’re not exaggerating – we travel frequently, but this was truly unbelievable.

Stayed 3 nights in Oct 2024

4/10 Poor

Tiffany

Traveled with family

Oct 28, 2024

Liked: Room comfort

Disliked: Cleanliness

Mala experiencia

Los restaurantes estaban cerrados, los cuartos sucios, bares cerrados, la playa está llena de basura, en general fue una mala experiencia yo no regreso al hotel

Stayed 5 nights in Oct 2024

2/10 Terrible

Irina

Traveled with family

Oct 27, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2024

6/10 Okay

Winnie

Oct 27, 2024

Stayed 7 nights in Sep 2024

2/10 Terrible

Robinson De

Oct 25, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Fake resort does not exist

Stayed 6 nights in Oct 2024

4/10 Poor

DELISA

Oct 25, 2024

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristine Jane Roble

Traveled with partner

Oct 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I went for a 1 week vacation with my partner and it was amazing! We enjoyed the food, the rooms are beautiful and masive, all the staff are amazing too! Everyone was so friendly and to be honest the staff really made the experience amazing! It felt like a home away from home.

Stayed 5 nights in Oct 2024

6/10 Okay

Darla mishell

Traveled with partner

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities

Buen lugar para solo descansar. Falta personal que te sirvan bebidas, muchas de las areas estaban en remodelacion. Poco ambiente, demasiado aburrido y monotono. Poca variedad en sus alimentos

Stayed 3 nights in Oct 2024

4/10 Poor

Carlos, Bakersfield

Traveled with family and small children, Traveled with group

Oct 22, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

- The hotel is currently being remodeled, and multiple areas are closed. - We had five reservations, but they tried to send one member of my family to a different hotel. - The pool bars are closed, and there are no waitstaff available at the pool. You will need to go to the restaurants to get a drink. - The service is extremely poor, especially from the hosts at the restaurants. They are rude and unwilling to help. This is the first time I've experienced such poor service in Mexico. The food is good, but the waiting times can be very long. - No shuttle to/from the airport. - If you're traveling to Cancun to enjoy drinks at the pool, expect good service, and relax, consider going elsewhere. The hotel is inexpensive for a reason. - Overall, it was a really bad experience, and I won't be coming back.

Stayed 3 nights in Oct 2024

2/10 Terrible

Nikole

Traveled with partner

Oct 21, 2024

Disliked: Staff & service, amenities, property conditions & facilities

This property is under sever construction with MOST restaurants closed. Karisma is sending their guests (some) to another local property they own since the new owners of Azul have begun construction the place is a ghost town. Wish they’d have offered to us. Don’t GO! Half of the restaurants are closed, beach gross, food not worth it. Wouldn’t allow us to be change a prior reservation by two days. Said it would keep our payment and recharge us, while also indicating they no longer had a swim up room available. So to avoid loosing all of our paid fee, we just paid to add two more days to the end of the trip. When we arrived, they gave us a double bed instead of the king we requested. Our honeymoon and my partner is 6 ft 5in; what were we to do w a double bed?! When we asked to have a different room we were told that there may not be one bailable for another day, not because someone was in it, but because they needed time to clean it (it was 2pm when we arrived). We stayed in the adult side of the hotel in a swim up room. The jets to the hot tub outside and inside our room didn’t work (neither did the others). All adult only restaurants were closed as the property was under renovation. They should have told us most of what we were paying for wouldn’t be available. Hotel is likely a very nice place during another season. They have lots of amenities, but we didn’t have access to them. Such a bummer. When calling reception desk, had to wait very long. One staff person!

Stayed 4 nights in Oct 2024

2/10 Terrible

Oct 17, 2024

Disliked: Property conditions & facilities

Horrible experience. Only there 3 nights. Resort itself was beautiful some areas need upgrades. Room had so many issues. We requested bday banner on door and didnt come for 2 days.Noisy ac all night and day. Tv was not working.Refrigerator broken had to be replaced, My refrigerated injections went bad. Jacuzzi had nasty dark brown water.waited 3 hours for maintenance just to tell us to keep running water till its clear. They had to come back next day to fix, and even then there was brown particles floating in the water. Management never available to speak with before or after our daily excursions only there 9 to 5. Very inconvenient. Food had poor variety. Staff was nice and friendly. Pools were nice. Beach was horrible full of seaweed couldnt even enjoy. Was told we would get a refund but its been almost 2 weeks keep getting the run around. Very disappointed

Stayed 3 nights in Oct 2024

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Choose dates to view prices

Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Suite

Premium Suite

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront

View all photos for Luxury Suite (Walkout)

Luxury Suite (Walkout)

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

View all photos for Junior Suite

Junior Suite

View all photos for Premium Suite (Swim Up)

Premium Suite (Swim Up)

View all photos for Luxury Suite, Ocean View (Connecting)

Luxury Suite, Ocean View (Connecting)

View all photos for Family Suite

Family Suite

View all photos for Junior Suite (Swim Up)

Junior Suite (Swim Up)

View all photos for Luxury Suite

Luxury Suite

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About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma Reviews

Reviews

Good