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Bahía Tolok

3.5 star property

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Photo gallery for Bahía Tolok

Dining
Terrace/patio
Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix
1 bedroom, premium bedding, down comforters, in-room safe
Exterior

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪16 min walk‬
  • North Beach
    ‪3 min drive‬
  • Dolphin Discovery
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪71 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse | 1 bedroom, premium bedding, down comforters, in-room safe

Comfort Penthouse

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | 1 bedroom, premium bedding, down comforters, in-room safe

Basic Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View | 1 bedroom, premium bedding, down comforters, in-room safe

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

Premier Studio Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Premier Studio Suite

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin | 1 bedroom, premium bedding, down comforters, in-room safe

Presidential Cabin

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen | 1 bedroom, premium bedding, down comforters, in-room safe

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | 1 bedroom, premium bedding, down comforters, in-room safe

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1042)
$231 nightly
The price was $306
The price is $231 total
includes taxes & fees
Izla Beach Front Hotel

About this property

Bahía Tolok

3.5-star Isla Mujeres hotel close to North Beach
This hotel features a full-service spa, an outdoor pool, and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite.
Bahía Tolok offers 11 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run movies, and pay movies.

Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.
In addition to a full-service spa, Bahía Tolok features an outdoor pool and a children's pool. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 646 square feet (60 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Isla Mujeres hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Bahía Tolok has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 42 out of 206 reviews
Rating 6 - Okay. 20 out of 206 reviews
Rating 4 - Poor. 4 out of 206 reviews
Rating 2 - Terrible. 10 out of 206 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Excellent facility, wonderful service, great location. Very clean and modern
Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love salt water pool
Stayed 7 nights in Mar 2025

10/10 Excellent

OSCAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service
This is a perfect get way love the place, will go back
Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Room comfort

Internet sucks

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
Stayed 10 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10
Stayed 4 nights in Mar 2025

8/10 Good

Jeneine

Stayed 3 nights in Mar 2025

10/10 Excellent

Kenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept up on. The staff was extremely friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

DJ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness
The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided
Stayed 7 nights in Feb 2025

10/10 Excellent

Tish

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Stayed 9 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Stayed 5 nights in Feb 2025

8/10 Good

Nancy, Haydon

Stayed 2 nights in Feb 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good *** I would stay at Bahía Tolok again!
Stayed 7 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Poor WiFi
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Stayed 7 nights in Jan 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and atention
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Stayed 4 nights in Jan 2025

8/10 Good

William

Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique and adorable! Exceeded my expectations!
Stayed 2 nights in Dec 2024