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Beach Palace Family Resort & Spa - All-Inclusive

4.0 star property

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Photo gallery for Beach Palace Family Resort & Spa - All-Inclusive

6 restaurants, dinner served
Property video
Waterslide
Premium bedding, down comforters, free minibar, in-room safe
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
The current price is $730
includes taxes & fees
Jul 4 - Jul 5

Explore the area

View in a map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Hotel Zone Beaches
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Premium bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Lagoon View

Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View

  • Lagoon view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Three Bedroom Villa

Premium bedding, down comforters, free minibar, in-room safe

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds
  • Free WiFi

View all photos for Four Bedroom Villa

Smart TV

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Double Beds
  • Free WiFi

View all photos for Superior Family Deluxe - Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Superior Family Deluxe - Ocean View

  • Ocean view
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Family Deluxe - Lagoon View

Premium bedding, down comforters, free minibar, in-room safe

Superior Family Deluxe - Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)
  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About this property

Beach Palace Family Resort & Spa - All-Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Beach Palace Family Resort & Spa - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Beach Palace Family Resort & Spa - All-Inclusive offers 287 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, O Spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Beach Palace Family Resort & Spa - All-Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Beach Palace Family Resort & Spa - All-Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking and valet parking are complimentary.

Beach Palace Family Resort & Spa - All-Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Tavola - This restaurant specializes in Italian cuisine and serves dinner only.
Carvao - This restaurant specializes in Brazilian cuisine. Open daily.
Tacos - This restaurant specializes in Mexican cuisine. Open daily.
Madre Mia - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Beach Palace Family Resort & Spa - All-Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvao
  • Madre Mia
  • Tacos
  • Tavola

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

This property is closed from August 15 2025 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Beach Palace Family Resort & Spa - All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1024 reviews
Rating 8 - Good. 234 out of 1024 reviews
Rating 6 - Okay. 111 out of 1024 reviews
Rating 4 - Poor. 60 out of 1024 reviews
Rating 2 - Terrible. 43 out of 1024 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for families
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, fun family vacation.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, beautiful beach
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness
Great Service, Food was great, beach is beautiful !
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Ninnette

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jerel Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Radames

Liked: Cleanliness, staff & service, amenities
Small for Cancun resorts, but very good hotel.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Maria Junnei Bautista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing vacation.Great family friendly resort, will go back and would recommend!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good 100% recommend definitely we will be back.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Great food
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Hemavathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Vacation
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Reinier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service, beautiful hotel.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities
Food,nice staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly, and welcoming,
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Charlane

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Luis

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Prachi

Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025
Verified

8/10 Good

Brandol

Liked: Cleanliness, staff & service, amenities
Loved the place would go back again !
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and plentiful! Service was wonderful. Activities and location to beach were perfect!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maggie Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Beach Palace! We can’t wait to go back!
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the food and staff was great! We enjoyed our stay
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is gorgeous at this resort.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Michael Choe

Liked: Cleanliness, amenities, property conditions & facilities
Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025