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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
55-inch LED TV with satellite channels, TV
Aerial view
3 outdoor pools, sun loungers
View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    6 min walk
  • Punta Sam Ferry Terminal
    5 min drive
  • Punta Sam Beach
    9 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    82 min drive

Room options

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

  • 958 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 957 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • 2874 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

  • 1862 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

  • 1205 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, pillowtop beds, free minibar

Terrace Suite With Plunge Pool

  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

  • 1206 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Resort view

Excellence Playa Mujeres - Adults Only All Inclusive

On private beach
Pool
Hot Tub
All inclusive
4.7 out of 5, Exceptional, (1024)
The price is $781
per night
$781 total
includes taxes & fees
Dec 7 - Dec 8
Excellence Playa Mujeres - Adults Only All Inclusive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star property in Playa Mujeres
Guests of this beach property will appreciate convenient onsite amenities such as a spa tub and a fitness center.
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Beloved Playa Mujeres - Couples Only All Inclusive features a full-service spa, a marina, and 3 outdoor swimming pools. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a spa tub, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Beloved Playa Mujeres - Couples Only All Inclusive has designated areas for smoking.

Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Marina
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 840 out of 1003 reviews" "
Rating 8 - Good. 109 out of 1003 reviews" "
Rating 6 - Okay. 28 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Was incredible and would definitely come again
Stayed 5 nights in Aug 2024

10/10 Excellent

Nash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience here. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Richard Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise the beach and pool concierge went out of her way daily. Amazing service at all restaurants from hostess to waiters to all servers
Stayed 5 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely staff, and beautiful setting.
Stayed 3 nights in Aug 2024

8/10 Good

ERIC Scott, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 6 nights in Aug 2024

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. The beach was beautiful as was the property. It was immaculate, and we loved our Casita. The people were amazing and friendly, with the exception of the swim up Bartender. He was not friendly at all. We thought the food was good, and the breakfast and lunch options were very good. The taco truck, beach, food and French restaurant for breakfast were all wonderful. The other dinner option just weren’t that good. The filet was so tough. And we didn’t enjoy the lobster tail because it had gravy on it. The steakhouse was lackluster. People thought the food was good, but we did not.
Stayed 4 nights in Aug 2024

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 4 nights in Aug 2024

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort for a honey moon super calm and relaxing! Loved every bit of it!
Stayed 8 nights in Aug 2024

10/10 Excellent

NIKOLAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, safe, and clean place with professional and good staffs.
Stayed 8 nights in Jul 2024

10/10 Excellent

LUISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 6 nights in Jul 2024

10/10 Excellent

Kavon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at beloved. Property is kept so clean and well maintained. They run a tight ship at this property and you can tell. Montse was our favorite she’s such a great person, daniela, adrien, vincente, luis, and raul were great as well. My only complaint would be the coffee shop, couldn’t get a good cup our entire stay. If your looking for a quiet, calm, peaceful stay beloved is the resort for you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was incredible! The beach was beautiful the food was amazing the drinks were top notch and the hospitality of the employees was super! Environment was super clean and super quiet and the rooms where amazing! House keeping came in every day and night to your room and the tidied everything up for you! Room was also huge and we only had the junior suite. I was super satisfied with my honeymoon trip and definitely will be traveling again to this resort!
Stayed 5 nights in Aug 2024

8/10 Good

Larry Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The only thing they could do better on is the food. But overall they’re very nice, amazing service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was top notch! Fantastic and will for sure be back. Hopefully soon!
Stayed 7 nights in Aug 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved beloved, it’s Orbitz I’m unhappy with. Everything was extra because we didn’t book direct. Transfers to and from airport. Etc
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, I only wish there was better nightly entertainment!
Stayed 5 nights in Aug 2024

10/10 Excellent

Arletha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to honeymoon
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff was very attentive and friendly. Everything about the stay exceeded expectations.
Stayed 4 nights in Aug 2024

8/10 Good

Lidia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, good facilities and room, attentive staff, good ffood and drinks. the beach is nice but too many motorized water toys sucha s seadoos and parasail boats which make a lot of noise and gasoline smell
Stayed 7 nights in Jul 2024

10/10 Excellent

Louise Isabella

Stayed 10 nights in Jul 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and cleanliness and you’re like a king and queen here they treat you with so much love and make your stay delightful
Stayed 7 nights in Jul 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Great staff.
Stayed 4 nights in Jul 2024