10/10 Excellent
Emily Christine
Traveled with family
Jul 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing because of the wonderful staff!
Vicente in the pool was AMAZING and extremely attentive. He connects with his people personally and memorizes everyone’s names! He also came to work early each day to set up our spaces around the pool. He is a rock star!!
Enrique was such a hard worker and absolutely so kind! He has a heart of gold!
Angel in Entertainmant was phenomenal. I feel like I’ve known him for years. He was like our best friend while there and is such a great entertainer!
Ivan and Erik the entertainers were fabulous and made everything fun. They are super dancers and so friendly!!
Our servers Roger and Edwin were fantastic! They were so timely & attentive, memorized our drinks, and never missed a thing. We love them both!
Antonio the bartender was such a hard worker and made sure our drinks were top tier. He is so friendly too and such a kind person.
In the Spoons restaurant, our main server was Isai (can’t remember spelling) and Edwin too! They were very attentive and helpful. Plus the food was great!!
I am 100% positive. I will return to this resort simply because of the people. I feel like I have family in Cancun now!
Emily Christine
Stayed 5 nights in Jul 2025