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Bsea Cancun Plaza Hotel

3.0 star property

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Photo gallery for Bsea Cancun Plaza Hotel

Relax by the serene pool surrounded by lush tropical plants and enjoy the calm sea views.
Property video
Enjoy ocean views from the comfort of your dining area.
Enjoy communal dining or meetings in this serene outdoor space surrounded by lush greenery and comfortable seating.
Enjoy ocean views from the large window in this stylish room featuring a comfortable bed and elegant wardrobe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪19 min walk‬
  • Delfines Beach
    ‪19 min walk‬
  • Ventura Park Cancun
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Master Suite

7.8 out of 10
Good
(12 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room Standard with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Suite Junior with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Family Suite -6 guests- Master with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite -6 guests- Master with Sea View

  • Sea view
  • Sleeps 6
  • 3 Full Bed(s)

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About this property

Bsea Cancun Plaza Hotel

3-star hotel in Zona Hotelera
Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate dining areas. 38-inch flat-screen televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Bsea Cancun Plaza Hotel has designated areas for smoking.

Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 322 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 181 out of 1007 reviews
Rating 4 - Poor. 104 out of 1007 reviews
Rating 2 - Terrible. 118 out of 1007 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Cancun

My stay was amazing so peaceful everyone was friendly the view and ocean was amazing
My view from my room
Stayed 8 nights in Apr 2025

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and the staff is very friendly. Ample parking is available, and while we only used the restaurant once, we found the food to be delicious.
Stayed 5 nights in Apr 2025

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Medelmang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel are very friendly and professional love the poolside and ocean side views
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The only thing that would have been great is the food was included in the price of the stay. The pool was warm during the day, the room was very nice. The beach was amazing and the food at the resturant was good also.
Stayed 7 nights in Apr 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly service and clean. Minor updates needed but worth the price. Beautiful beach that was well maintained. Not much to do on the property and limited dining hours. However, nice place to sleep if you have excursions and things to do throughout the day.
Stayed 3 nights in Mar 2025

2/10 Terrible

meshvaben Narayanbhai

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bice place. Good easy check in and clean hotel. Great spot.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sherri

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Where do I even start. The elevator was broken but they put us on the fourth floor at the far end. The toilet was broken. Asked for it to be fixed every day but no one came ever to even look at it. They sold us tickets to an activity and upon arrival to the island we were at that point informed it was cancelled. Hotel guy told me we must have been told before getting on the boat cause that’s what they are supposed to do. Well why would I have boarded a boat to leave for 8 hours with no way home before that if I had been told it was cancelled that day? So a full day wasted and they wouldn’t refund the tickets! No warm water in the shower. Shower curtain rod broken and wouldn’t stay up. Refused to give us an extra pillow. No plug for sink to do dishes. Felt like a step above camping.
Stayed 4 nights in Apr 2025

6/10 Okay

Shani

Liked: Cleanliness, staff & service, room comfort
The checkin was fairly straightforward - had to check in then wait till 3 to get key and pay deposit for damage. I was therefore concerned when I got to the room and found there were already marks on the sheet and there were no hangars, iron or hairdryer (apparently you get these at reception along with beach towels). Restaurant was lovely- reasonably priced and sea view. One lift didn’t go to gf on departure so needed to do some hoodwinking to call the other lift.
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Happy with my stay, but upset I left in a hurry to the airport and forgot to get my security deposit back, and I’m messaging property to help me get my money back and they have responded in what was needed for money transfer and they have yet not responded back to me after I have sent my information for my money back. It’s been 3 days without a response from staff
Stayed 7 nights in Mar 2025

4/10 Poor

Manuel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is really run down and I had to wait 20 minutes for them to check the room for damages when checking out
Stayed 1 night in Apr 2025

10/10 Excellent

Lizeth marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Staff & service, property conditions & facilities
Affordable, clean, safe, and easy access to the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Erick

Stayed 3 nights in Mar 2025

6/10 Okay

tamie

Disliked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities
Very happy with my room and the hotel area, 10 out of 10!!
Stayed 4 nights in Mar 2025

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
Feels safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Cláudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with a great view to the beach and easy acess. The WiFi worked great and I was able to work with no problems. The staff was very friendly at the restaurant and the food was good with many options to choose from. The pool area was very nice as well. Would recommend!
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Stayed 2 nights in Mar 2025

2/10 Terrible

Diego

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Autumn

Disliked: Cleanliness, property conditions & facilities
Not great
Stayed 3 nights in Mar 2025

6/10 Okay

Tanya marie

Liked: Cleanliness, staff & service
Stayed 10 nights in Feb 2025