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Bsea Cancun Plaza Hotel

3.0 star property

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Photo gallery for Bsea Cancun Plaza Hotel

Private beach, white sand, sun loungers, beach umbrellas
Master Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; pool views
View from property
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪17 min walk‬
  • Delfines Beach
    ‪20 min walk‬
  • Ventura Park Cancun
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Master Suite

  • 400 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite -6 Guests- Master With Sea View

  • Sea view
  • Sleeps 6
  • 3 Full Bed(s)

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About this property

Bsea Cancun Plaza Hotel

3-star hotel in Zona Hotelera
Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate dining areas. 38-inch flat-screen televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Bsea Cancun Plaza Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: MXN 90 to 140 for adults and MXN 70 to 120 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Cleaning fee: MXN 36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 90 to 140 for adults, and MXN 70 to 120 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 123 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nargis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fantastic experience 😍
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Jan 2025

4/10 Poor

Flavio

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not a professional establishment with poor conditions of the rooms and restaurant bad food As well from desk not very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasson

Stayed 1 night in Jan 2025

10/10 Excellent

Reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economico, limpio con playa , comida rica
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Amenities
Very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Dec 2024

6/10 Okay

Mahir Allie

Stayed 6 nights in Dec 2024

2/10 Terrible

Ernesto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Dec 2024

2/10 Terrible

Elvis

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated hotel
Stayed 6 nights in Dec 2024

8/10 Good

Tariro

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Building is old but I liked the character of it. Beautiful views of the beach. Felt safe as a solo traveller.
Stayed 3 nights in Dec 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't go
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I generally liked the property. It was clean, cute and our room had an elegant stairway entry and loft that was adorable. We had a great view of the pool and the ocean. The room itself was clean and well maintained. What I didn't like? They provided no drinkable water stations. Had to go to a nearby tienda and purchase water. What else didn't I like? Some of their employees kept trying to up sell us to some vacation packages and time shares that we were not interested in. They were pretty aggressive about it and it got annoying to the point that we were always keeping a lookout for the employees and trying to avoid them. Generally, a nice property and cute hotel with great beach access. Just a few annoyances that keep this place from getting a five star rating from me.
Stayed 3 nights in Dec 2024

2/10 Terrible

Ruth

Stayed 5 nights in Dec 2024

6/10 Okay

Sandra, yelm

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property itself is nice. It's an old structure. Walls are paper Thin you can hear every sound Of the room next to you. It only has one restaurant and food is good. Access to the beach is beautiful. The only problem is that the waves are too big Not safe for you to go in The water. If you're looking for a place that is cheap, it's a good option, but you have to go out to find food. Even though it's an old structure, it's very beautiful and Staff is really nice.
Stayed 4 nights in Dec 2024

2/10 Terrible

Carlos Nava

Disliked: Staff & service, property conditions & facilities
Pésimo servicio muy viejo y muebles muy malos no lo recomiendo nada
Stayed 13 nights in Nov 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean views, nice staff, safe and secure location.
Stayed 6 nights in Dec 2024

6/10 Okay

GERALD

Stayed 3 nights in Dec 2024

10/10 Excellent

Saul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, view of ocean
Stayed 1 night in Dec 2024

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service and location
Stayed 1 night in Dec 2024

10/10 Excellent

Roxana

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Ok stay, wouldn't stay again
Overall it was an ok stay, but we would not stay again. We arrived around 10pm. The guy at the gate was talking to us as if we were some crooks trying to enter the hotel. All the staff were very nice except that one guy. We had to go through him another night and his attitude was the same. The room was clean, but worn down. Our room showed kitchen sink in the picture, but we didn't have one. If you want your room cleaned or need extra towel, soap... you have to send the front desk a whatsapp message. I didn't have a problem with that, but I was told someone would bring the stuff in 15min. It took them almost an hr after me following up 3 times. The safe ran out of battery and took them a day to fix it. Glad it didn't happen on our checkout day. The restaurant is separate from the hotel they say. We went for breakfast the 1st morning and loved the breakfast, but we decided not to go again because they told us their wifi was down and we had to pay cash. I1st fell for it, then I noticed the Spanish speakers are paying card and none spanish speakers are paying cash. So as he was charging a card I went up and asked to get charged on the card. Right in front of me another guy disconects the wifi. The guy runs my card and of course it doesn't work and he says sorry no wifi cash only. So i said sorry no cash, I will wait until your wifi comes back. 20min later he comes back and says ok wifi is working. We decided not to eat there again just for that.
Stayed 5 nights in Nov 2024

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not clean everyday and the toilet seat was broken so was the shower and i rented for two beds they gave us one. They asked you for $560 pesos to clean the beach. Overall is a bad hotel. It looked pretty from the putside but really bad in the inside. And for the price we pay it wasnt worth it.
Stayed 5 nights in Dec 2024