*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
- All buffet meals, snacks, and select beverages included
- Room service during certain hours (limited menu)
- In-room minibar (non-alcoholic beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
- Fitness facilities
- Volleyball
Lessons/classes/games
- Aerobics
- Dancing
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Theme parties
Not included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for room service
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Gratuities
- Buffet-style meals included
- Surcharge for premium or imported non-alcoholic beverages
- Fitness facilities included
- Water fitness classes/lessons included
- Volleyball included
- Limited meals offered through room service
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Surcharge for room service
- Offsite tours not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Local non-alcoholic beverages and soft drinks included
- Gratuities not included
- All meals included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (only non-alcoholic beverages included)
- Room service during certain hours
- All onsite activities, and facilities and equipment included
- Theme parties included
Property Features
Cancun Bay All Inclusive Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Cancun Bay All Inclusive Hotel for summer fun including 2 outdoor swimming pools, a children's pool, and volleyball.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This Beaux Arts hotel also offers a spa tub, a fitness center, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
Cancun Bay All Inclusive Hotel has designated areas for smoking.
- Library
- Daily
- Number of outdoor pools - 2
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- Uncovered parking
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- No single-use plastic straws
- Swimming pool
- Table tennis
- Reusable tableware only
- Conference space size (meters) - 183
- Free reception
- Terrace
- Luggage storage
- Free buffet breakfast
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Airport transportation
- Parking (limited spaces)
- Total number of rooms - 132
- Number of floors - 3
- Number of buildings/towers - 5
- Airport transportation (surcharge)
- Lifeguard on site
- Private picnics
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Number of swim-up bars - 1
- Internet access in public areas - high speed
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1978
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Proposal/romance packages available
- Number of restaurants - 5
- Conference space size (feet) - 1970
- Ballroom
- Reception hall
- Laundry facilities
- Beach towels
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
Room Amenities
Cancun Bay All Inclusive Hotel offers 132 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Iron/ironing board
- Soundproofed rooms
- Blackout drapes/curtains
- Shower only
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Cable TV service
- Individually decorated
- LCD TV
- TV size measurement: inch
- Balcony or patio
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Free tea bags/instant coffee
- Local maps
- Eco-friendly toiletries
- Grab bar - near toilet
- Wardrobe or closet
- Smooth flooring in room
Parking
Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Internet
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Vista Sushi Zen - This poolside theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
La Piña - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Trattoria - This poolside theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
BBQ Family Style - This poolside family restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
- Number of treatment rooms 2
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Thai massage
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Guests under 18 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours nearby
- Boat tours nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Volleyball on site
- Beach volleyball on site
- Windsurfing nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 4.57 per accommodation, per night
- Resort fee: USD 3 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 55 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. <
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 1
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Reservations are required for onsite COVID-19 testing
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 5
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Cancun Bay Resort All Inclusive
- Qbay Cancun Hotel And Suites
- Qbay Cancun Hotel Cancun
- Cancun Bay All Inclusive
- Cancun Bay Resort
Hotel Reviews
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