Cancun Plaza Condo Hotel

3.0 star property

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Photo gallery for Cancun Plaza Condo Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Family Studio Suite, Multiple Beds, Non Smoking, Sea View | Down comforters, individually furnished, iron/ironing board, free WiFi
Massages
Front of property
Romantic Studio | Private kitchen | Full-size fridge, microwave

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

Standard Studio, 2 Double Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Studio Suite, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 6
  • 3 Double Beds

Romantic Studio

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

About this property

Cancun Plaza Condo Hotel

3-star hotel in Zona Hotelera
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and a children's pool. Change of towels is available on request.
Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually furnished. Beds feature down comforters. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch flat-screen televisions come with digital channels. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Cancun Plaza Condo Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Cancun Plaza Condo Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Plaza - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 120 to 350 for adults and MXN 100 to 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 350 for adults, and MXN 100 to 300 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Cancun Plaza Condo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 141 out of 415 reviews
Rating 8 - Good. 93 out of 415 reviews
Rating 6 - Okay. 59 out of 415 reviews
Rating 4 - Poor. 55 out of 415 reviews
Rating 2 - Terrible. 67 out of 415 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

BEATRIZ GONZALEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancun plaza condo hotel excellent place to enjoy a vacation quiete clean place excellent service the pool and the beach so beautiful, transportation is so accessible .Love it !
Stayed 3 nights in Feb 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Ants everywhere

Ants, ants and more ants The first day i asked someone to spray our room because of how many ants we had...no one came. The 2nd day i asked agaim (new person) no one came. We had ants everyday everywhere. Plus a horrible sewer smell in the bathroom. I can overlook the non existant water pressure, the thin walls, the squeaky hard beds but when there's bugs everywhere and my 15 month old son is walking i mean come on.
Stayed 6 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is a absolute dump, beware room 2210

This place is absolutely atrocious. This is not a hotel. This is an apartment/condominium that is being sold as a hotel that is completely rotting away and is not structurally sound. You are first met with an absolute and overbearing stench of sewage when you get to the property. The room which was 2210 is absolutely not fit to be sold on a hospitality level. There is no hot water. The air condition does not work, blankets and pillows are dirty and overbearing musty smell. The electrical plugs are not mounted to the wall and are falling off, we had no electricity in none of our electrical outlets and when we contacted the reservation manager, his response was sorry I can’t help you. My wife got electricity shock the first day turning on the lights.Stay away from condo plaza, spend a little more money and have a positive experience. This place is a dump, read other people’s comments and reviews of how deplorable this place is. If you happen to book a reservation and the reservation agent name is Victor BEWARE he rents 2209 & 2210. I would never return here if it was given for free.
Stayed 3 nights in Feb 2025

10/10 Excellent

Herman

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel..Cancun Plaza Hotel

Cancun Plaza hotel was the worst hotel stay I've ever experienced. The receptionist was horrible for check-in. The AC did function, asked for different room and was denied. I requested for more towels and it was denied. Trust me, stay away from tgis hotel.
Stayed 3 nights in Feb 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grim

This place is mis represented by the website. It is a rundown tired appartment. There is no balcony, it has somehow been incorporated into the appartment. the kitchen top has a massive hole in it obscured by a plastic plate !, the fridge has been had painted, it is generally dischevelled. Why the windows have an X on them with tape, who knows,,
Odd "balcony area with taped over windows
hole in kitchen worktop, nattily obscured by the scracthed plastic plate.
Fridge hand paintefd with a brush.
Stayed 1 night in Feb 2025

8/10 Good

NUBIA ABRIL De la mora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ruido por las noches era muy fuerte e impedía el descanso.Me imagino que era el ruido de la bomba de la alberca así que tuve que dolor de día porque de noche era muy ruidoso.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Best beach !
Stayed 1 night in Jan 2025

6/10 Okay

Sharon Lynn

Stayed 6 nights in Jan 2025

10/10 Excellent

Pramit

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Cancun Plaza was at one of the most convenient spot. Oxxo is very near. Beach is attached and no crowd at all. Other expensive hotel has very crowded beach. Also, the food of the attached restaurant was really good and at reasonable price.
Stayed 6 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not recommended

Updated and unmaintained furniture. Torn sheets.
Torn sheets
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort

Cancun trip

The only thing was the blue bathtub was peeling and hot water was not hot.
Stayed 1 night in Dec 2024

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families. Great location. Pool was amazing and right beside the beautiful beach. Staff was friendly and helpful. Rooms were cozy and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

TOBI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service great peoples and really good area. Well, definitely in my next trip. I will come again I’m very happy with. 😀
Stayed 4 nights in Dec 2024

2/10 Terrible

Shahrooz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is falling apart the rooms are not very clean and needs remodeling
Stayed 1 night in Dec 2024

8/10 Good

Hector

It’s a nice place on the ocean side. The price is reasonable but the rooms and furniture are old
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service
Good stay for the cost
Stayed 1 night in Dec 2024

8/10 Good

Pierre-Luc

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We got exactly what we expected: condo hôtel (more down to earth than regular hôtel) that can sleep 6 people and located right by the beach. Communication with hosts was easy. Hosts were very kind.
6 people can sleep.
Small kitchen.
Beach right behind the pool
Beach right behind the pool
Stayed 1 night in Nov 2024

6/10 Okay

Igor

Traveled with group
Liked: Cleanliness, staff & service
Affordable accommodations, but bare bone facilities. The AC could not get the temperature below 25 Celsius and wifi and cell signal in the room barely functional. The pool is nice and wifi at the restaurant works well. Direct access to the beach was also great. And of course can’t beat the price we were able to get the room for $80/night all in, which is hard to beat.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware when reserve. There is lovely rooms there.

The adds had nice pictures and description of the units. It wasent exactly true with the rooms operated by Victor. His rooms were not taken care of properly (Verry similar to a 1 Cuban Star). On the other hand, the rooms operated by "Bsea" on the same building, corresponded to the descriptions and were lovely. Beware when you reserve. Make sure you order with "Bsea". They are found on B00king.c0m.
Stayed 5 nights in Nov 2024

10/10 Excellent

margarito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Nov 2024

6/10 Okay

Patricia A

Stayed 1 night in Nov 2024

6/10 Okay

Briana

Stayed 2 nights in Oct 2024