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Cancun Plaza Condo Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cancun Plaza Condo Hotel

Outdoor pool, open 7:30 AM to 9:30 PM, pool umbrellas, sun loungers
On the beach
On the beach
Beach/ocean view
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Lt65 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪17 min walk‬
  • Iberostar Cancun Golf Course
    ‪18 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea View

Premium bedding, down comforters, individually decorated

Standard Studio, 2 Double Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View | Premium bedding, down comforters, individually decorated

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Studio Suite, Multiple Beds, Non Smoking, Sea View

Family Studio Suite, Multiple Beds, Non Smoking, Sea View | Premium bedding, down comforters, individually decorated

Family Studio Suite, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Romantic Studio

Romantic Studio | Premium bedding, down comforters, individually decorated

Romantic Studio

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

View from property

Bsea Cancun Plaza Hotel

On private beach
Pool
Spa
Kids pool
3.6 out of 5, Good, (1004)
The price is $113
per night
$142 total
includes taxes & fees
Feb 14 - Feb 15
Bsea Cancun Plaza Hotel

About this property

Cancun Plaza Condo Hotel

3-star hotel in Zona Hotelera
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a children's pool, and concierge services. Change of towels is available on request.
Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Cancun Plaza Condo Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Cancun Plaza Condo Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Plaza - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per accommodation, per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: MXN 250 per day
  • Gas fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 7:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Cancun Plaza Condo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 129 out of 376 reviews" "
Rating 8 - Good. 84 out of 376 reviews" "
Rating 6 - Okay. 53 out of 376 reviews" "
Rating 4 - Poor. 48 out of 376 reviews" "
Rating 2 - Terrible. 62 out of 376 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Briana

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a reañly good sport to get on cancun The staff service was totally the best! I will come back to that hotel again
Stayed 5 nights in Oct 2024

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older than many of the properties in the hotel zone, but rooms have been renovated as best as possible without totally gutting them. Pool, restaurant, and beach all were awesome. Could see the sunrise from my balcony, although, I walked down to the beach for a quick swim
Stayed 1 night in Sep 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2024

4/10 Poor

ROBERTO

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building with a few maintenance, the building has multiple owners so no lobby, no closet, AC no working properly (no less than 24 C) and it make a pond just at the entrance, vanity faucet no working properly, 1 cockroach, nice pool 5/5, nice view from the balcony.
Stayed 5 nights in Sep 2024

6/10 Okay

Diogenes Flores, new york city

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jul 2024

8/10 Good

UMESH

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

MICHELE, Norfolk

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Christie Mae

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was very accommodating and letting us check in early. The communication was excellent. However, I think they need to upgrade/renovate their reception area and add a microwave to the kitchen in the room. The room was spacious, The bed was comfortable. The room could use a little upgrade. Overall, I will book again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Sonia

Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away. Choose somewhere else
Check in was alright. Couldn’t find the correct check in lobby because there were multiple’owners’ who list their condos. The elevators are small. The door to room was dark and hard to see key pad to enter code. The layout of room was bad. There were cracks in ceiling and walls. The beds were hard rocks and pillows just as bad. Very flimsy sheets that didn’t look clean. Only 2 bath towels, shower was cold barely hot water at all. Had a water leak under the kitchen area which was bad and didn’t have towels to clean it up. Went to the front desk at 9pm and it was closed even though online it said it was open until 1030pm, because I complained in the follow up email had maintenance drop by around 1130pm which was very good because I had to be up for an excursion by 4am. Which would have been better if front desk was open when I went. Anyway. No WIFI because you are too far away from the extenders. A/c barely cooled room and leaked on the 2nd day all the way until we checked out. I wouldn’t suggest this place at all
Stayed 5 nights in Jun 2024

10/10 Excellent

Martha

Stayed 1 night in Jun 2024

2/10 Terrible

Luis Angel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, llegue y habían cancelado mi reservacion sin previo aviso diciendo que no había pasado la tarjeta aun cuando en mi estado de cuenta si aparecía el cargo, se comprometieron a regresarme el dinero pero nunca lo hicieron a pesar de que los contacte muchas veces al respecto.

4/10 Poor

Rafael, Sunnyvale

Stayed 1 night in Apr 2024

2/10 Terrible

Jacob

Stayed 1 night in Apr 2024

2/10 Terrible

Nicola

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lord have Mercy where do I start? 1st room I had, sheets was dirty and the wall, kitchenette look like it was falling off the hinge, then there was a huge wall dividing the room between me and my son so it felt like we were isolated from each other on vacation. I couldn’t do it, I requested another room which they try to increase the rate, but I wasn’t having it, The second room bed had a sinkhole, the sheets felt dirty, no hot water, and when they finally claim to fix it it was like warm and remained that way until we left, the room smelt fowl as if they had a septic issue. On request they did provide a microwave but this was a horrible experience for a room that cost 400 us for 4 nights. Let’s not forget the roach in the bathroom. After speaking to multiple renters one African guy had water filling up his rm from a leaking refrigerator, others who did AirBnb seemed satisfied. It appears it’s different owners but the rental I got through cheap tickets maybe is used for prostitution not for decent families who wants to have a happy vacation, I would have left from day one if only it was refundable!! NEVER AGAIN!! It was my second time in Cancun and this *hortel* made it uncomfortable even my son complained about back pain from the cheap mattress and he’s only 14!! SAME ON YOU TO TAKE PEOPLE MONEY AND GIVE THEM THIS..
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to put some of the money in maintenance
Old and stained towels, the bathroom in the worst/ poorest condition you can imagine ( see picture below),dirty room, no towels for pool/beach, mattresses so old that you slept in a hole, air conditioning did not cool, the food and the hotel were super expensive , as it is a resort and apartments. I will never ever go back to that place again…
Here is a
Stayed 2 nights in Apr 2024

4/10 Poor

Kumiko

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One of the stuff, his name was Victor, he was wonderful and helpful. I really thank him for giving us informations that he provided. The hotel room was really different from what I saw on pictures. I was really disappointed about it. There was no hairdryer, Refrigerator wasn’t working, Hot water wasn’t hot enough.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent, the only thing that did not work was the coffee maker.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gisela

Stayed 1 night in Mar 2024

8/10 Good

Jorge

Traveled with family
Nice and quiet clean pool.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brenda, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff Rooms are nice with a great vire
Stayed 3 nights in Mar 2024

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was my second time staying at the Cancun Plaza. Everything was great for the most part. Only complaint was not having hot water for our 11 day trip. We spoke with the office staff multiple times about it and it never was resolved. Other than that it's a great place to stay and get away from the crowds of the hotel zone!
Stayed 11 nights in Mar 2024