*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an outdoor pool, Canopy by Hilton Cancun La Isla provides a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. This Art Deco hotel also offers a rooftop terrace, spa services, and a library. Complimentary self parking is available on site, along with a car charging station.
Canopy by Hilton Cancun La Isla is a smoke-free property.
- Library
- Number of outdoor pools - 1
- Water dispenser
- Shopping mall on site
- Elevator
- Rooftop terrace
- Fitness facilities
- Number of bars/lounges - 2
- Number of poolside bars - 1
- 24-hour front desk
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 2020
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Spa services on site
- Number of meeting rooms - 3
- Luggage storage
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Concierge services
- Snack bar/deli
- Reception hall
- Total number of rooms - 174
- Television in common areas
- Number of floors - 5
- Number of buildings/towers - 1
- Wedding services
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Pay movies
- Soundproofed rooms
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Pillow menu
- TV size: 50
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Laptop-friendly workspace
- Lowered locks/deadbolt
- Low-height counters/sink
- Low-height desk
- Wheelchair-width doorways
- Telephone accessibility kit
- Wardrobe or closet
- Mobile key entry
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Azulinda Cafe & Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Wander Rooftop - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Number of treatment rooms 1
- Sports massage
- Body treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Ecotours nearby
- Casino nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 31 per person
- Pet fee: USD 75 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Security system
Debit cards not accepted
UnionPay
Staffed front desk
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Smoke detector
Pets cannot be left unattended
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
- Dogs only
- Pets cannot be left unattended
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 7:00 AM to 11:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Canopy By Hilton Cancun Isla
- Canopy by Hilton Cancun La Isla Hotel
- Canopy by Hilton Cancun La Isla Cancun
- Canopy by Hilton Cancun La Isla Hotel Cancun
Hotel Reviews
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