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Hokhmah Heart Hotel

3.0 star property

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Photo gallery for Hokhmah Heart Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Honeymoon Room, 1 King Bed, Garden View | Premium bedding, pillowtop beds, iron/ironing board
Property entrance
Lobby sitting area
Honeymoon Room, 2 Double Beds, Garden View | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Pet friendly
  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
Rta cenotes Central Vallarta, KM 15.5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Adventure
    ‪2 min drive‬
  • Selvatica - The Adventure Tribe
    ‪3 min drive‬
  • Cenote Siete Bocas
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, pillowtop beds, iron/ironing board

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, pillowtop beds, iron/ironing board

Comfort Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite

Premium bedding, pillowtop beds, iron/ironing board

Premium Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Premium Studio Suite

Premium bedding, pillowtop beds, iron/ironing board

Premium Studio Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Honeymoon Room, 2 Double Beds, Garden View

Honeymoon Room, 2 Double Beds, Garden View | Premium bedding, pillowtop beds, iron/ironing board

Honeymoon Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Premium bedding, pillowtop beds, iron/ironing board

Comfort Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Quadruple Room

Premium bedding, pillowtop beds, iron/ironing board

Deluxe Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Honeymoon Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, iron/ironing board

Honeymoon Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Premium bedding, pillowtop beds, iron/ironing board

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About this property

Hokhmah Heart Hotel

3-star Puerto Morelos guest house with restaurant
This guesthouse features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services. Housekeeping is available on request.
Hokhmah Heart Hotel offers 10 air-conditioned accommodations with complimentary toiletries. Pillowtop beds feature premium bedding. This Puerto Morelos guesthouse provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Hokhmah Heart Hotel features an outdoor pool and a 24-hour fitness center. The guesthouse offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 215 square feet (20 square meters) include conference space. This Puerto Morelos guesthouse also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Hokhmah Heart Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Hokhmah Heart Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to 11:00 AM for a fee: MXN 90 to 120 for adults and MXN 60 to 120 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 11:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per accommodation, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 90 to 120 for adults, and MXN 60 to 120 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 200 for check-in between 11:00 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Boutique Hokhmah Guesthouse Puerto Morelos
Casa Boutique Hokhmah Guesthouse
Casa Boutique Hokhmah Puerto Morelos
Guesthouse Casa Boutique Hokhmah Puerto Morelos
Puerto Morelos Casa Boutique Hokhmah Guesthouse
Guesthouse Casa Boutique Hokhmah
Casa Hokhmah Puerto Morelos
Casa Boutique Hokhmah
Hokhmah Heart Hotel Guesthouse
Hokhmah Heart Hotel Puerto Morelos
Hokhmah Heart Hotel Guesthouse Puerto Morelos

Hokhmah Heart Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 45 reviews
Rating 8 - Good. 5 out of 45 reviews
Rating 6 - Okay. 3 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Sonia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has a lot of potential and could have a lot of charm. It is very well situated, the pool and dining area is very nice. The staff was great. However, when we got there the owner had just set in animals, turkeys, chickens and a pig which was situated just bellow our room. The smell of the farm got into the room. Our family was disappointed.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here! The property is beautiful. Stayed in honeymoon suite and was very affordable. Didn’t use the heart shaped tub so can’t speak to that-but shower was massive!Located at km 15.5 on Ruta de los Cenotes. Multiple amazing cenotes within walking distance. Recommend “7 Bocas” and “Verde Lucero”. We stayed when there was only 1 other long-term tenant present. Felt like we were in the jungle with the place to ourselves for a couple days. He was a big help navigating the particulars of the place. Staff didn’t speak English, but our rudimentary knowledge of Spanish got the job done. Owner was an expat, we met once. Was friendly, and said she didn’t like to be seen as “the owner” which was a nice change from many places. f you’re wanting to head into town- recommend having your own vehicle as it’s a 400 peso cab ride into Puerto Morelos. Found someone to take us back to property for 300. That would add up quickly if doing multiple times. Simple menu-breakfast was included. Dinners can be had for 150-200 pesos I believe. Was 2 options, 1 at lower price, 1 at higher. That said-we heard changes are coming to the food services soon. (Hi Bill!) Chickens everywhere free range. Pigs in pens. Geese, ducks, guinea pig, hedgehog, multiple friendly dogs. Lovely pool area and lounging zone. Hammocks and beach loungers. Would return for sure, but would bring a rental car next time.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kapil

Traveled with group
Disliked: Amenities
It was terrible .. trust me one hell of scary place .rooms smells like dump yard and u are not alone. U have company with spiders cockrocahes ants inside and wild animals outside ur room 🙏🙏.. the location is really long from city and feels like ancient forest. Trust me dont go for the low price . Even if they offer for free u need to consider twice .. we stayed hardly 4hrs at the place in 4days ..
Stayed 3 nights in Jun 2024

10/10 Excellent

FRANCOIS, Quebec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and really friendly. The beds are comfortable. We loved the gardens and appreciated the jungle vibe. The hosts are helpful and easygoing. They accepted us on an early (really) arrival. everything was smooth.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was very good!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant say enough good things about this beautiful place. Melanie is incredibly helpful and friendly (and speaks perfect english for those who need that), she has amazing recomendations for things to do in the area. They offer home cooked meals which were AMAZING, probably one of the best meals we had in mexico. Beto is the concierge and was so good at making you feel cared for at all times, and was also hilarious. We felt right at home, and the surrounding jungle was abslutley gorgeous - the sounds at night are straight out of a movie. There are turkeys and pigs and the friendliest dogs in the world on the property. We would absolutley stay here again. The only thing we could complain about would be we didnt end up using the giant soaker tub which we were excited for as there was no warm water, but everything else was so great it hardly mattered. If you are looking for a romantic place to get away from the beach and bustle, Melanie and Beto will make you feel like one of the family.
Stayed 1 night in Mar 2024

10/10 Excellent

stefan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ACTUAL hidden gem
Blissfully quiet and unique. After a few days in Playa Del Carmen we found this perfect little slice of paradise in the jungle near Puerto Morelos. Decompression initiated! Melanie and the staff were amazing. They guided us to all the right cenotes and helped us make all the right choices during our stay. The room was spacious and comfortable. If you are used to 5 star accommodations this may not suit you. You are truly in the jungles of Mexico. The bird life is amazing. The food is simple and delicious with a truly Mayan flair. We made fast friends with her two dogs. The place is ecologically friendly and the range of travellers we met was diverse and so friendly. The pool is crisp and clean. Perfect to beat the heat and ease the strain of travel. I cannot recommend this place enough. Just dumb luck that we found it. 25 minutes from the beach, and unlike Morelos, nearly mosquito free thanks to the hundreds of nearby cenotes.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is AWESOME!! EXACTLY what I wanted!! A peaceful retreat from the bs of the world and touristy spots!! Its centrally located making everything i wanted to do so easy to get to!
Stayed 7 nights in Jan 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the jungle just 20 minutes from Puerto morelos, you would have no idea this little villa was nestled away down a dirt road off the main highway. This place is a serious jewel in the rough. The hosts are very down to earth and extremely kind and sweet. Our roon was a basic room but contained everything we needes. The villas look absolutely amazing. The good is great, they have turkeys, chickens and ducks to provide fresh eggs for the gueats. The quiet is unbelievable. Well worth a stay!
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Stayed 2 nights in Dec 2023

2/10 Terrible

Danyel

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold smell everywhere. It is a hostile situation with a common area it is not a hotel. Melanie was very complaining and not very attentive to her guests whatsoever. The staff would make their breakfast around 7 a.m. and gather and have conversations as there is no rest for the morning. Yes she said breakfast was served every morning but careful if you don't want a banana and some white toast be prepared to pay for your breakfast. Also it is not a restaurant kitchen it is used by the guests as well as people and it is not clean I went to get some jam and the jar was full of mold. Also the morning that they made pancakes not real pancakes mix the syrup on the table had bugs in it. Straight out of the fridge. There was Burns stains all over the curtains in my room as well as a large leak in the bathtub sprayer. The biggest thing was that it's advertised as a safe place for families children and pets it is not my son stepped on a rusty nail on a bridge that resembles a play structure. And we were not even care for at that point. There is no Spa there is no restaurant the bed was comfortable. Cuz I guess I felt like I had to say something nice. Melanie however refused to accept any responsibilities for the conditions of our stay. I would not recommend this place whatsoever there are other places in the jungle not far with much much nicer accommodation and management staff.
Stayed 3 nights in Jan 2022

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to Playa and the Budget rental car did not have a car for us. Melonie, the property owner, was able to connect us with a car in about an hour! She helped us also plan a snorkeling excursion and gave us advice on cenotes to visit. The food was great! The people were awesome. Staying in the jungle off the beaten path was a great experience for the entire family. We will definitely be back!!!
Stayed 2 nights in Dec 2021

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
We mistakenly bought a night because google maps showed hotel by the beach when in reality, it was about 20 minutes away from the beach, aside from that, staff was very friendly. Something many people may like about this place is that it is located in the forest
Stayed 2 nights in May 2021

4/10 Poor

Sonya

Disliked: Staff & service
Communicated with staff on pre arrangements and asked about how to find the hotel. Hotel returned an email that said not to use google maps and they would send me directions. I followed up with 3 requests asking for directions. Search gave no info either. We ended up having to find another hotel. Poor communication.
Stayed 1 night in Nov 2019

10/10 Excellent

EDMUNDO IVAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Dulce Nallely

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

GAELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nuit au milieu de la jungle
C'était super l'endroit est magnifique et les gens qui travaillent ici sont très gentil et très serviables .
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Traveled with family
Liked: Room comfort
Confortable pero…
En el hotel no hay opciones de alimentos. La habitación tenía una parrilla de inducción pero no había trastes para cocinar. Ninguna posibilidad de buscar opciones de comida se no llevas auto porque está alejado de la zona urbana. Un mal olor persistente por el corral de las aves y los cerdos muy cerca de las habitaciones. El cuarto bien, con lo básico para descansar.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama estaba muy cómoda, es muy bueno el recepcionista, los desayunos, la alberca es muy relajante y todo en la naturaleza
Stayed 2 nights in Jul 2024

8/10 Good

Uriel

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

German Jesus

Stayed 1 night in Jun 2024

10/10 Excellent

Gilmer Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy confortable y adoc
Stayed 2 nights in May 2024

4/10 Poor

Sandra

Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
Tuvimos varios problemas con el jacuzzi, no salía agua y cuando salía no era caliente, en la ducha no había agua caliente ni templada. Las ventanas no tiene en su totalidad como cerrarse para dar privacidad y la ubicación está bastante alejada de los puntos clave, probablemente para alguien que vaya a estarse solo en el hotel puede servirle pero no era nuestro caso
Stayed 1 night in May 2024

10/10 Excellent

Christophe

Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y estancia muy tranquila 😊
Stayed 2 nights in May 2024