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Casa de los Sueños Boutique Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa de los Sueños Boutique Hotel

Dock
View from property
View from room
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet friendly
  • Breakfast included
  • Pool

Explore the area

Map
Carretera Garrafon Manzana 55, Lote 9 SM 9, Isla Mujeres, QROO, 77400
  • Parque de los Suenos
    2 min walk
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    2 min walk
  • Punta Sur
    17 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    13 min drive

Room options

View all photos for Studio City View

Studio City View | Premium bedding, in-room safe, individually decorated

Studio City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy City view

Economy City view | Premium bedding, in-room safe, individually decorated

Economy City view

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Ocean View Double | Premium bedding, in-room safe, individually decorated

Ocean View Double

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Suite

Deluxe King Suite | Premium bedding, in-room safe, individually decorated

Deluxe King Suite

  • 431 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King Suite

Ocean View King Suite | Premium bedding, in-room safe, individually decorated

Ocean View King Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Jetted Tub

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Presidential Room, 1 King Bed

  • 1722 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Suite

Deluxe Double Suite | View from room

Deluxe Double Suite

  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Casa de los Sueños Boutique Hotel

4-star Isla Mujeres hotel with free water park
At Casa de los Sueños Boutique Hotel, relax at one of the 4 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park. Housekeeping is available on request.
Casa de los Sueños Boutique Hotel offers 11 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Complimentary bicycles and a complimentary water park are featured at the hotel. 4 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 4 outdoor swimming pools at Casa de los Sueños Boutique Hotel, and enjoy amenities like a complimentary water park and complimentary bicycles.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa de los Sueños Boutique Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 8 AM and noon.
Kin Ha - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kin Ha

Things to do

  • 4 outdoor pools
  • Free bicycle rentals
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Free water park access
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 3000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa De Los Suenos Hotel Isla Mujeres
Casa los Sueños
Casa los Sueños Hotel
Casa los Sueños Hotel Isla Mujeres
Casa los Sueños Isla Mujeres
Casa los Sueños Resort Isla Mujeres
Casa de los Sueños
Casa De Los Suenos Boutique
Boutique Hotel Casa de los Sueños
Casa de los Sueños Boutique Hotel Hotel
Casa de los Sueños Boutique Hotel Isla Mujeres
Casa de los Sueños Boutique Hotel Hotel Isla Mujeres

Casa de los Sueños Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 417 reviews" "
Rating 8 - Good. 63 out of 417 reviews" "
Rating 6 - Okay. 15 out of 417 reviews" "
Rating 4 - Poor. 16 out of 417 reviews" "
Rating 2 - Terrible. 12 out of 417 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with amazing views. Juan took great care of us. Would stay again
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in cancun away from the crowd and noise. It is a beautiful place to see the sunrise and sunset.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

tracey l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, quiet and peaceful. Everything we were looking for in order to”escape”, Carlos and Roger and all staff were very friendly and courteous. 10/10! Will stay here every time we visit.
Stayed 8 nights in Aug 2024

10/10 Excellent

Phillip, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed all over the island and often visit Kin-ha but this was our first time at the hotel. It will not be our last
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway at Casa de los Sueños
We had an exceptional stay at Casa de Los Sueños. The accommodations were lovely and the service - from the manager to the wait staff at the restaurant were friendly and professional.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos and Roger at the front desk were amazing!
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfy bed/pillows, great view!! The restaurant was a hike back but phenomenal food.. it is a beach club, so lots of music and people if your looking for that.. clean hotel but they charged me for water in mexico, where you cant drink the water!?! Haha
Stayed 3 nights in Jun 2024

10/10 Excellent

Kestryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a dream
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week at this property and cannot say enough about it. It's beautiful, quiet, clean, etc. Staff were super friendly and a pleasure to sit down with. Kin Ha (their beach club and restaurant) being included is icing on the cake. We stayed in a ocean view king - perfect. Just perfect. I would stay here again in a second!
Stayed 5 nights in May 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful paradise!
Stayed 3 nights in Jun 2024

10/10 Excellent

Arianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful, comfortable hotel. We enjoyed ourselves and loved the beautiful views.
Stayed 7 nights in Apr 2024

10/10 Excellent

Deborah BENTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 7 nights in Apr 2024

10/10 Excellent

Chynna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This place was a true oasis! Highlights include the amazing breakfast and sweet and helpful staff. Oh yeah and my boyfriend of 11 years proposed our first night there! So I’m a bit partial but this is my favorite place in the world! Gorgeous views and loved the access to the beach- no sand and all boardwalk is actually really great! Recommend the in room massage too! Really good snorkeling right off the pier… so easy and no excursion necessary! And bonus points for having N.A. beer. 10/10
Stayed 2 nights in Apr 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and helpful. Everything about this hotel was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well..it wasn't like a holiday, more like being with family, thanks to Carlos, Roger, Chris & everyone there( not forgetting Marvin & Nina ( resident dogs) .i was made to feel welcome, the whole of my stay..including by luis ( taxi driver) muchas gracias amigos/ amigas. Would thoroughly recommend this place, clean, spacious, good facilities in my room...breakfast included ( downstairs in an adjacent restaurant..) lovely infinity pool with a great view..downside is.. no shop on site & if you want dinner there are a few places closeby or you go to playa norte ( best beach in Latin America . White sand, turquoise sea..) ..picus & snappers are my favourites..stunning sunset too. Either you hire a golf cart or take a taxi , around $10-13 us...or 150-200 pesos
Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was in a Mexican movie. The entire hotel was quaint yet luxurious. Colorful and classy. Just what you want when you go to another country
Stayed 5 nights in Mar 2024

10/10 Excellent

Amy Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kenneth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose was great. Friendly and helpful. Wonderful stay. I shall return.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Stayed 3 nights in Jan 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice boutique hotel with excellent water facilities and a decent restaurant
Stayed 8 nights in Jan 2024